Évaluations des clients East StoreSmart Charleston

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de East StoreSmart Charleston

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Arnold D. le

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No issues. Friendly service.

Jacqueline H. le

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I forgot to tell you guys that the passenger side reverse light the white one was burnt out and needed to be replaced

Henry F. le

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Le client n'a pas laissé de commentaire.

Ursula M. le

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Le client n'a pas laissé de commentaire.

Janice B. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Le client n'a pas laissé de commentaire.

Moshtaba V. le

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Nice and helpfull

elton S. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Great customer service!

Robin B. le

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Very personable and professional service.

Katelyn R. le

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It was an easy drop off location. There was plenty of space to park the truck and the key box was easy to find.

Norman F. le

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Your customer service is TERRIBLE! I reserved my trailer at a specific location, only to arrive and be told U Haul had changed my pickup location WITHOUT notifying me in advance. The same thing happened when I tried to return it. What lousy customer service you have.

Peter B. le

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The staff was professional and very helpfu! Indeed!! I will be a forever customer.. I rent often to deliver flowers for Seithels Florist. Best Uhaul I ever used. Thank you so much. You's are by far the BEST!!!

Latasha H. le

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you guys need to make sure people don’t smoke in your trucks!!!!!! As soon as I pulled off and drove down Savannah hwy and turned on the air it smelled like pure cigarettes!!! ??

Paul H. le

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Great folks.

Aldo S. le

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Instruct your staff to at least washer power spray van before they use it full of bugs and the windows were nasty and there was no windshield washer fluid I couldn't wait till the associate or cleric went out to get a gallon of fluid to put into the van before putting it on the road I would not like to pay for the rental of the 1999 however I will pay for the mileage and the gas as I have it was a horrible experience I could not see from the sunshine hitting all the bug stains on the windshield I will most likely never ran from you all again I got two bad experiences with in the past month not acceptable way below par triple bogey is a matter of fact??????

Yusuf S. le

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Nice location. Accommodating.

Robert M. le

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be nice

Stephanie Y. le

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The pickup was find, I called the store around 3:30 to let them know I wouldn't be finish before they close. I told them I would drop truck off after hours. They told me they was going to charge me for a extra day plus an additional 50.00 dollars. I had no choice at this point cause I had to complete my move. Then they called my alternate phone number I gave them about the truck when I already told them the situation. ( I felt bullied) The returned the truck that night, tried calling Uhaul share to find out what to do, was on hold for 30 minutes before deciding to put key in the drop box. When I called uhaul share again after leaving the location to let them know what happened...this time I did speak with someone...I told them what happened and they annonated in the notes what happened. I have Uhaul before and never had to do the return this way ... In past all I had to do was put gas in truck and put key in drop box.

Carleen B. le

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Le client n'a pas laissé de commentaire.

April S. le

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Was difficult to get to and took longer than expected.

Sean G. le

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Le client n'a pas laissé de commentaire.

Doug T. le

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Great experience

Mike H. le

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Le client n'a pas laissé de commentaire.

terry H. le

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Le client n'a pas laissé de commentaire.

Gene M. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

krystal M. le

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When I arrived to pick up my 4x8 cargo trailer and realized it would be too small I was able to upgrade right on the spot to a 5x8. The staff was very helpful and hooked up the trailer for me.

Shawn D. le

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Le client n'a pas laissé de commentaire.

Krystal L. le

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Staff was very helpful and knowledgable. Awesome customer service. I would definitely use them again in the future.

Jeffery W. le

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Le client n'a pas laissé de commentaire.

Charles Q. le

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Le client n'a pas laissé de commentaire.

Nathan H. le

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Le client n'a pas laissé de commentaire.

Matthew W. le

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Good place. Helpful employee.

CATHERINE Y. le

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Great experience! Staff is friendly and professional. I would recommend this facility to friends & family.

JANIS V. le

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Both Lindsay and Wendy have been very professional and helpful. I have been pleased with their service.

JOHN C. le

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One employee. He was friendly to work with.

MICHAEL L. le

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Very easy check in process and the unit was clean

ELLEN U. le

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Excellent service and attention to our needs and very helpful with our move in experience.

ASHLEY T. le

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The attendant was pleasant and very helpful.

BLAINE P. le

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Storage space is fine. Shitty process of taking processing fee and holding it hostage for a review. I will file another google and yelp review to call you out on the deposit hostage process.

KELIE B. le

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Only thing did not like was on the Sat. after I moved in,brought 2 boxes to my unit.Elevator did not work at all. I was leaving city and had to take them with me, which I was not happy with.