Évaluations des clients Eastwood Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Eastwood Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Dustin B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Britney W. le

Évaluation :

The truck we got was so low on gas the light was on.

Michael P. le

Évaluation :

I RSVP 3 weeks before the move. 2 days before uhual couldnt find me a truck nor provide me a dolly to move,yes theygave me some perks but it was NOT enough! I was very very unpleased with the service with uhual I will be going to their local competition next time, Putting a customer at a scare of not getting a truck when needed is unacceptable!!!! (Especially when 2 representatives told me they had it all taken care of and had me a truck...) then boom the day before someone calls me in the evening and tells me they have me a truck but it's almost a half hour away...yes. we had no choice and they knew this.

paula E. le

Évaluation :

Nice secluded place with plenty of room to turn around

Richard Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

theodore P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Theron J. le

Évaluation :

Great experience!

Robin C. le

Évaluation :

My refund was suppose to be 106 and the recept even said that amount would be loaded on my card but when I checked my bank acct it said 2 dollars and 75 cents was loaded back on my card .

Demie S. le

Évaluation :

Le client n'a pas laissé de commentaire.

EDITH C. le

Évaluation :

none

Barb K. le

Évaluation :

do not over charge. I rented the smaller truck for $19.99 a day & so much per mile for 2 days. I was given an estimate of what it cost but that amount was doubled on my card. what a rip-off. I will be notifying the BBB. I will never use this business again.

Sandra R. le

Évaluation :

Very helpful and friendly staff!

Jai H. le

Évaluation :

I have a hard time comparing these two locations. I had a very difficult time backing up the car trailer time and time again to get it the spot they wanted because I don't do that kind of thing ever in life. But he wasn't allowed to park it, he did try to help steer me but that doesn't really help in that situation. I struggled to get the car unattached but he wasn't allowed to help, even though the other location strapped it on for me.

Michele W. le

Évaluation :

Staff was very helpful and friendly this is why every time I rent a truck I get it at this location

Keith R. le

Évaluation :

Could use more lights other than that great facility

CORWIN M. le

Évaluation :

I used the app to try to rent, but once i got to check in, I clicked on my truck order but it didn't have a button or anything to start the rental or "pick up" the truck. I was at the truck, logged in, found order, took pics of my id, but couldn't figure out how to proceed. The app needs work! The instructional video on the uhaul site made it seem so easy, but it just didn't work out that way.

Rodney M. le

Évaluation :

Le client n'a pas laissé de commentaire.

carl D. le

Évaluation :

Le client n'a pas laissé de commentaire.

tim H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ron S. le

Évaluation :

Great people

nancy K. le

Évaluation :

Eastwood Storage is a great place. The people are willing to go beyond the norm to help. I had made a typo on my email address and i did not get my information from Uhaul--they do not ask you to confirm your email-so i had no clue I needed my "smart phone" to rent a trailer to return during off hours. Eastwood called Uhaul, had to deal with a trainee on the phone who was less than knowledgeable and solved they problem while they stayed past closing time for their location. I was so impressed by their efforts on my behalf--if they had not gone the "extra MILES" I would not have been able to rent the trailer to do all the things that needed to happen THAT DAY!! Thanks, Eastwood Storage!! GREAT SERVICE!

Nicholas R. le

Évaluation :

The app was not helpful. Could not return the trailer without a person there. Cost me another days rental that was not needed.

Michael H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jay H. le

Évaluation :

would like to see a rate reduction when rental is for only 5 hours Should have kept until next day. Will in the futrure.

Linda B. le

Évaluation :

Le client n'a pas laissé de commentaire.

le

Évaluation :

The shocks on the front end of the uhalu i rented needs replaced badly was jumping all over road. The storage facility was very clean and the manager was super helpful and knowledable.

Charlie C. le

Évaluation :

:)

Nick S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Clayton K. le

Évaluation :

I would first start off by training the personnel that working for U-Hual. After asking many questions about what the cost would be to go one way, the gentleman that I picked up my equipment from tells me “they are going to pull 600 from your account and then refund the rest once you get there”. Well that isn’t true. I dropped off the equipment 2 days early so I could get the maximum back and was told, “no that not how it works for a one way”. Complete liar! I have used U-Hual a for times before but this gentleman was a complete liar and does not know his equipment. He couldn’t even tell me how to use the loader! Thank goodness for you tube and the fact I’ve done it a couple times. Do NOT use this location.

chris H. le

Évaluation :

Le client n'a pas laissé de commentaire.