Customer service at Easy Stop was excellent. Truck was in great condition, no issues.
COLLEEN G
Customer Reviews for Easy Stop Beverage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Debbie and Francisco were a pleasure to do business with but U-Haul main 800 line reservations was terrible. I originally reserved a 15 truck at a facility in Largo. Just before I got there, while I was on the phone with U-Haul verifying that I was picking truck up, they told me that no truck was available and that they overbooked reservations. They never called me! All they could do was say they were sorry. They finally found a 10' truck at the 28 Street rental location. I called Francisco at that location a d he verified that the truck was there and promised to hold it for me until I got there about 2 hours later.
GEORGE RGreat service and so helpful.
JEFFREY BThe people who run this store is great people to do business with! I recommend this place!
ANGELA AThe hospitality at this place is incredible. The folks that run this business cares about their vehicles and cares about their customers. I will always go here for my rental Trucks.
JOHN PAbsolutely nothing. Amazing customer service during the most extremely stressful moments for our family. We are so greatful!
CHARLES LI was a little worried about how service would be based on the location being located inside another business. Normally I rent from a U-Haul facility but I needed to use this business to get the type of vehicle I wanted. The gentleman at the counter was quick, efficient, and personable. He had other customers when I returned, but he was able to complete the transaction quickly and get me on my way. Great service with a smile!!
ROXANNE IDebbie and Francisco provided excellent service. They were very thorough about the rental and super friendly. The location was very convenient and I will definitely recommend them to friends.
KAREN BGreat service, thank you!
JONATHAN GGreat service!
ANDREW FUsed way more fuel than calculated I also used the truck as specified on stickers total spent $685 for an 1176 mile trip
LONNIE PSo there's false advertising of $19,99 but all the added per mileage use and then gas is a misconception. My $19,99 plus $15 insurance turned into $69,99 cost. For a 30 mile 1,5 hour rental. But it worked great and the person at pickup was great.
Dennyse CNo need for improvement. ! I have been renting trucks for 40 years and this location is amazing ! The people there are so helpful and knowledgeable. Thanks
DRAKE TLady that helped us check everything in was super nice and helpful. Very polite. Definitely a asset to the company.
CHARLES DExcellent
Sharon DNothing everything was perfect especially the gentleman at the store where we picked it up. He was funny, welcoming and did all the work for us!
Edward OSo professional and very friendly
Cedric FThis is my go to location. The people are always so welcoming and helpful. !!
Drake TI prefer to rent from this location ! The people there are so kind and knowledgeable
Drake TI can't recommend any improvement. This is the best rental location for me. Five stars
Drake TEverything was great! Easy, I was in and out!
Tammy JI can't recommend any suggestions. This is the best rental location in Saint Petersburg . The people her are the most knowledgeable and friendly ! I will always recommend this location
Drake TEverything was great!
TAMEKA JYou charge me for 3 gallons of fuel when the truck went 6 miles total. That is fraud simple fraud. Do you think people don't pay attention to the credit card bills but you won't get paid anything for the truck for the fuel for nothing, I'm dealing with corporate And I'm flaming you and your location on social media. Have a nice year.
Doran CStaff at Easy Beverage was very helpful.
John SThey had a questionable connection to the software and I suspect that they may have copied my id. It was curious that they sent the information to my phone but it only worked on their phone. The entire process seemed very suspect almost criminal.
Paul LVehicles are full of roaches and they come out of the vents at anytime and can cause you to have an accident. Very dangerous vehicles.
Annette WI greatly dislike having to do everything on my phone.
Jennifer FNothing.you guys were nice and friendly.
anthony dMy experience with U-Haul this time around was excellent.
harold lThe people at this location are so friendly and kind ! I will always rent from them. Polite and helpful. It's so nice to receive such great service these days !!
Drake TEl propietario del lugar, el Sr. Shah, es una persona gentil y responsable, ofreció un excelente servicio al cliente. Definitivamente recomendaremos Easy Stop Beverage Depot para recoger y alquilar Uhaul.
Alexander QGood experience, can't complain. Nice staff and everything was ready at the time of pick up.
Yenifer AThis is the location that was honest with me and told me the truth- I paid double and was deceived by the other location
Jennifer OI complained about the fuel charge but should have replaced the fuel that we used. I really like the place that I rent from and the owners are great people. I will always rent from them and recommend them. It was my drivers fault for not replacing the fuel used. A Plus for this rental location
Drake T$6 for gas $49 for truck. I thought it was going to be $19.99. only used i hour
Kathrine GHave more of a selection.different sizes.
anthony dNothing at all, it was a smooth and friendly process.
CHAROLETTE HThis location was the best experience I've had renting a truck. Merci
Drake TThe people hanging around in the parking lot made things a little awkward and I was glad to have a friend with me. Otherwise the location was fine and the gentleman working was very kind and accommodating.
Katherine Ycon artist, took advantage of a senior citizen and a person with a disability (just not right!)
charles SS.O.
Horace TThe last renter left the interior of the truck very dirty , including the interior of the center console , oily etc. maybe from fast food . Also , they must have had a dog , as the passenger seat was matted with dog hair . The renters were a wonderful couple though , very kind and helpful, and made the experience even though of the condition of the interior , that I'd definitely use them again to rent from .
jason sThe 24/7 pickup access was very difficult to use and it took multiple tries to have the location on the app approved.
Ashley FThe store that rented the vehicle to me explained that vehicle still needed to be cleaned but still rented it to me. The back of the vehicle had glass shards,tile, dirt and various debris left by previous renter of truck. When I returned vehicle, I left it in its previous state and man at the store where I rented it from blamed me for the debris saying that I did it and charged me $50 to clean it. I explained to him that it looked like this prior to me renting it but yet he claimed that it was me that did this. He lied to my face and called me a liar. I will never ever use U-Haul again.
Chad PUhaul had a light on for low tire pressure
Amanda BUpon returning the truck I was charged a change in location fee, when I was told by the representative that he couldn’t change the location on his end so I would just have to call any uhaul location to return the truck
Tyler WBest rental ever!!! Very friendly, very very helpful!
Cynthia BAll was great!
Dana HGreat Experience from the people at this location. I'd go out of my way to rent from these people
DAN QVery friendly and helpful
TIMOTHY HBetter than I expected. Thanks
SHAUNA FExcellent, l recommend it,the price needs to be improved, it is very high. Thank you very much
Fatina GVehicle was in fully operable condition. it was an older vehicle, but worked perfectly
Gregory BThey people were friendly and very helpful
Wille FThe original location that I selected to pick up the truck at for some reason was no longer available so I was called and was placed at a different location which was 4miles away which now puts me 8 mile away after calling to speak with customer service I was not credited for those 8 miles that was outta of my way customer service representatives told we it was nothing she could do However I choose a location that was 1 mile away in total
Gina SVery nice and helpful! Would absolutely 10/10 recommend to anyone needing a uhaul
angelica rThe staff was very friendly and helpful.
Elizabeth PVery friendly and helpful agents
Igor Aeverithing is good
walter aThe lady in front were very nice and helpful. I'll definitely come back whenever I need to
Jhon T