Évaluations des clients Easy Stop Storage Lubbock West

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Easy Stop Storage Lubbock West

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Janet D. le

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This location is great! The service is prompt and friendly, the equipment is well maintained and it's really convenient. A really nice experience!

Greg C. le

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Terrible costumer service. I was out side attempting to get my rental for over an hour.. spoke with multiple people over the phone with no resolution. Waisted an hour of my time and still got no uhaul... horrible process to pick up a uhaul. I will never recommenced to anyone.

clifford V. le

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Le client n'a pas laissé de commentaire.

Candy A. le

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Le client n'a pas laissé de commentaire.

Anthony D. le

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Le client n'a pas laissé de commentaire.

Flora Q. le

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Le client n'a pas laissé de commentaire.

Bailey D. le

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Know Uhaul regulations better and not tell people they will get their money back when they really won’t

Matthew B. le

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I had a reservation set for a 17ft truck over a month ago. The day before I was suppose to receive it I got called and told that my location didnt have one for me. And was told that is was my fault for not checking in with her even though the uhaul website dricted my too there location. So then I got transferred to another location which also didnt have the 17ft truck but a 15. The 2ft would of made a big difference for my move. So it was very frustrating to have to pile extra stuff into cars that shouldn't have been there. They also didnt have a dolly and was told I had to drive across town to go pick one up from a different store. So at 69 cents a mile I dont have the budget to go wasting miles and fuel on something uhaul should of had for me to begin with. Later that day I was driving around and notice that a different uhaul location had at least 5 17ft trucks which really irritated me because when I called the help number to figure out why my original location didnt have my truck The help number told me that there was no 17ft trucks in Lubbock. The location I was at was great The owner/ manger was a nice guy but the whole system seems totally messed up. I made a reservation months in advance. I needed a 17ft truck. Not a 15. I'm grateful at least my move was local that way I could make 2 trips. But next time I move my family I'm going to rethink uhaul because moving is stressful enough and adding phones calls of we may or may not have a truck for you is too much

Reid S. le

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Le client n'a pas laissé de commentaire.