Évaluations des clients Easy Towing

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Easy Towing

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Clarence M. le

Évaluation :

The attempt to use uhaul.com was an epic fail. The first step was sharing my location, which the site said it was unable to do because my location sharing was off. It wasn't. I verified through 3 attempts. So, I was sitting in a very dark parking lot by myself after hours attempting to use a process that didn't work properly. Fortunately, I had the time left on my rental and time in my schedule to complete the return the next morning. For the 2nd rental in a row, the size truck that I needed wasn't available at my closest location, which ultimately costs me more money. I see a real down-turn in customer service provided by Uhaul, and I find it disturbing. I plan to check your competitors.

Phil G. le

Évaluation :

I was mostly surprised to here that these folks didn't have a clue I was coming until I walked in the door since I made the reservation on-line. I can't believe these folks don't get alerted and have all the information waiting on their desk. They also did NOT have my dozen blankets that I ordered so I had none to move with. I thought it took way longer than it should have to get me on my way but they said they are new to U-Haul.

Janette S. le

Évaluation :

There was no signage for the location, it is far off the main road so I drove past it twice. There wasn't anyone there to help nor a dropbox. Called the company and was told to leave it unlocked with dolly in back of truck and put keys in glovebox. There was no security and I felt uneasy doing what they said to do.

Lance S. le

Évaluation :

Le client n'a pas laissé de commentaire.