The door was a side door to another business and it almost looked more like a staff entrance. There was no one manning the desk when I arrived and when the person showed up, they were on the phone. They paused their conversation long enough to tell me that it would be easier for both of us if I just checked out online and dropped the keys off outside in the box before they resumed their phone conversation. They were helpful only up to a certain point. The location itself was tricky to get to and the parking lot had only enough space to park the truck (though I get there is not more space available in that area).sabrina O.
Customer Reviews for ECT Motor Sports Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.mahmoud B.
Le client n'a pas laissé de commentaire.Raumil J.
Really rude owner. Staff refused to return my truck while I was there. Got invoice later with double insurance and double rental price.SHEILAMARIONISOB M.
I have booked the vehicle for 1 day and returned on the same day. Due to Uhaul app issue I was unable to submit the return request over mobile. Same was updated to customer care and pictures were shared still there was extra charges were made.Sarfaraz Hussain N.
Le client n'a pas laissé de commentaire.Tarek E.
Le client n'a pas laissé de commentaire.Cassidy P.
Truck share process was not convenient. It took forever to get the approval.Edwin C.
Make sure the trucks are well maintained. The tire pressure light was on when I rented itHasan A.
Le client n'a pas laissé de commentaire.Atef A.
You guys just wasted my 1 hour.Sirinkumar P.
Le client n'a pas laissé de commentaire.Jim M.
The customer service agent was very sweet. She was very polite and respectful. â¤ï¸Anthony L.
Le client n'a pas laissé de commentaire.Cory G.
Le client n'a pas laissé de commentaire.Hamza I.
good peopletavener D.
Extremely friendly.Petra F.
There was no where to park my vehicle. I parked on the street, called them and told them, they said it was fine. Then I was charged an extra day despite being early.Colin D.
Le client n'a pas laissé de commentaire.Scott B.
If you are not tech savy returning the vehicle after hrs was troublesome as. I had no idea how to track my location , thus received an additional cost. The location for me is perfectcheryl R.
This was a very poorly managed and overly expensive experience. I reserved a 10 ft truck FIVE weeks in advance, which was cancelled on us the day before the move. We were offered a 26 ft truck 300 km from our starting point (600 km required to start the move). The gas cost for a 26 ft truck vs a 10 ft truck was hundreds in the difference. The driving required to access the truck cost us hundreds. Navigating a 26 ft truck through downtown Halifax to a small dropoff site (not our choice) was a nightmare. A terrible UHaul experience.Stephanie M.
Le client n'a pas laissé de commentaire.Sara J.
Le client n'a pas laissé de commentaire.Juniper L.
Le client n'a pas laissé de commentaire.Shelagh A.
Le client n'a pas laissé de commentaire.Andres M.
Everything went smoothly, except for a surprise $20 fee on my bill the next day, for an â€œafter-hours chargeâ€, presumably at drop-off. This fee was not in the quote, not discussed at time of pick-up, not mentioned in the contract, and not on the uhaul website (that I could find). Although the person at the desk at this location was very friendly at pick-up, they have not yet returned my inquiry regarding the fee â€" however, it is the weekend. I'm disappointed, but I would still recommend this location, mostly because of its centrality in Halifax. Make sure you ask about this kind of fee and other hidden or possible additional charges.Shelagh A.
friendly staff and easy process for pick-up/drop offPatrick M.
I had the absolute pleasure of deal with Matt. Not only was he kind, understanding and patient, but very professional as well. He answered all questions we had, got some laughs in, and made the overall experience a pleasurable one. I will highly recommend going through him, and going to his location, any time, to anyone. 10/10Jerrica T.
Le client n'a pas laissé de commentaire.Abdullahi Aminu S.
Le client n'a pas laissé de commentaire.Ana S.
The people working at this location definitely went above and beyond to help with my Uhaul 10' truck pickup. They helped us well beyond their closing hours because Uhaul's online system and poor customer service would not allow us to verify my valid Driver's licence. If it wasn't for the nice people at ECT Motor Sports our move couldn't have happened that day. Merci!Avijit K.
Le client n'a pas laissé de commentaire.Mathew T.
friendly staff at locationRODOLFO B.