Évaluations des clients Ed Pretko and Sons

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ed Pretko and Sons

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Paul B.
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I went to three locations to find an auto transporter. Your app sucks because it said all three had one. I was cut off the go uhaul line twice after being on for 10 minutes each time. The location was great. Uhaul help, not so much. How hard is it to know where your equipment is located?

Guanhua L.
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Did not get my dolly and refound.

Abraham R.
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The agent at the site was very easy going very nice to work with.

Michael P.
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Truck was ready to go when I arrived. Thanks for the great service and making it simple and easy.

mike M.
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Mark took good care if me. Got me on the road quickly like i wanted.

Elena B.
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the truck cabin could have been cleaned better. especially considering COVID.

Andrew C.
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Le client n'a pas laissé de commentaire.

Holly C.
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Better signage/hard to find from the street!

Kyle A.
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Le client n'a pas laissé de commentaire.

donna C.
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Le client n'a pas laissé de commentaire.

micha M.
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Well everything went fine for me so nothing to improve. Keep up the good work Ed and Tom. Mike

Weibin M.
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The man is so kind! Strongly recommend! Thank you.

Anthony S.
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Be cheaper.

Jeffery S.
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Le client n'a pas laissé de commentaire.

Rafael O.
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Le client n'a pas laissé de commentaire.

Isaiah A.
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Le client n'a pas laissé de commentaire.

Larry H.
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My favorite Uhaul representative. Top level service.

Clarence E.
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Use online process, including pics of license. Makes things easier.

Lamar J.
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Le client n'a pas laissé de commentaire.

Cheryl M.
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I would advise customer to Underestimate moving services. Please refund my 90 minutes of unused moving labor services.

Kevin W.
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ranjith S.
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You should keep more drop off points in Zip code 19702.. Iam staying in south-side and all the pickup points are on the north or other sides of the city zipcode. I had to travel 9 miles to drop at the nearest possible location Charging Gas charges are not acceptable for 6 miles.. Does it cost $15.45 ? (not even in Hawaii). Please be fair with your billing system, you have to consider the billing manually sometimes. I spent extra money in cleaning and sanitizing your truck.

Bruce H.
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Le client n'a pas laissé de commentaire.

Megan L.
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The truck reeked of cigarette smoke.

Joseph P.
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Le client n'a pas laissé de commentaire.

Celia W.
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Le client n'a pas laissé de commentaire.

Ahmed K.
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It was my first time to using U-HAUL in Delaware State. it was an amazing experience. All went well Thank you.

Joel F.
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Le client n'a pas laissé de commentaire.

Kevin A.
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Le client n'a pas laissé de commentaire.

ARTHUR L.
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Le client n'a pas laissé de commentaire.

Timothy C.
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No negative comments. This is the 3rd vehicle that I have rented from this location. The guys that run the garage are real nice and make sure you have everything you need to go.

patsy P.
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It smelled of urine inside and needed cleaning. The outside needed a wash. The tires were muddy.

mukha Y.
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Very professional behave.

David H.
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Well the beginning of my rental was a total screw up. I originally tried to rent from Ed Pretco but then UHaul sent me to another location 20 minutes away in the wrong direction. When I arrived, they had no trailers at all. Then after holding on the phone for 20 minutes they were able to find a trailer at Ed Pretko's location. What a mess!

LATONYA B.
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Le client n'a pas laissé de commentaire.

SCOTT S.
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Le client n'a pas laissé de commentaire.

Christine Z.
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Le client n'a pas laissé de commentaire.

ADITYA J.
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Could not refuel the gas in the truck. For some reason, the fuel pump stops refueling as if the tank is full. I called the customer care and they did not respond properly. They kept me waiting on the call before coming to a proper conclusion and they hung up. They said they will call the roadside assistance but that never happened. Ended up paying $3.50 per gallon finally.

William F.
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Le client n'a pas laissé de commentaire.

Kevin W.
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jessica B.
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Le client n'a pas laissé de commentaire.

Janaka D.
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Le client n'a pas laissé de commentaire.

Steve B.
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Ed is a great guy would highly recommend this location

David B.
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Le client n'a pas laissé de commentaire.

Judy K.
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Le client n'a pas laissé de commentaire.

Kevin W.
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Meredith B.
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Trailer we reserved was ready to go when we got there. Staff were friendly and professional and gave clear specific instructions about safely connecting and using the trailer to our vehicle. Unit we rented was in good condition and in good working order. Would definitely use this location again!

CAROL D.
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I sanitized the equipment myself. I give the location a high rating because of the representative working. He went beyond his duty to help. U haul overall was lousy they directed to the wrong location I didn't get the size truck I ordered and the order was a mess. The rep did everything he could to make up for the headache.

Kevin W.
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Chase T.
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Very nice and helpful!

Fred E.
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Le client n'a pas laissé de commentaire.

RICHARD W.
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Process was quick and went smoothly!

Kevin W.
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Vatsal P.
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I didnt know Uhaul credit card system is down so at the time of my reservation i reached at the location to pick up the truck but when i reached over there the guy present at the location said to me Uhal system is down without cash you cant get a truck. I just said i dont have cash at the time of reservation i already gave info regarding my credit card but he said you dont get it until tou have a cash. So i said okay let me call Uhaul and see what they can do and the guy said to me in very rude nature go ahead good luck and see what they can do it for you. I left the place and call uhaul and the representative told me the same but when i call 2 nd time to change the pick up location the representative said no the guy was wrong you can take it without cash they just need to call and verify with the company regarding the credit card. And she called a area manager and asked me to go back to this place and the area manager come over there and did all process for me. And he also said yes credit card is good. So the guy over there wasted my 1 hour 30 minutes time.

Shalonda W.
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Le client n'a pas laissé de commentaire.

Thomas F.
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Le client n'a pas laissé de commentaire.

Jose O.
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Le client n'a pas laissé de commentaire.

James J.
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Le client n'a pas laissé de commentaire.

Tasso B.
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Reservation process and pick up was seamless. I have used this location many times. Thanks for your help.

Adam S.
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Le client n'a pas laissé de commentaire.

Kevin W.
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Thank you

Robert C.
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Le client n'a pas laissé de commentaire.

Katherine D.
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You had to park out front and then walk WAY back to the office, and the sign (telling you where the office was) was very faded and small. We wandered around for 10 minutes before someone told us where the office was. The office was cramped and filthy. The app for uploading my driver's license photo wasn't working. I had been told I could pick the truck up at 7 am and directed to watch the Youtube video on how to do so, then it turned out the location didn't have that capability. We had to pick the truck up the day before or else we would have had to wait until 9 am.

Daniel W.
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Le client n'a pas laissé de commentaire.

Robert A.
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Le client n'a pas laissé de commentaire.

Jose R.
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Le client n'a pas laissé de commentaire.

Kenneth H.
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Not very well marked but still easy to find. Easy parking and convenient outside Dropbox for keys and paperwork.

Mark H.
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Le client n'a pas laissé de commentaire.

Richard Z.
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Need to improve on the directions to the office. It took a while to locate the office because it was my first time of going there.

Walter M.
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Very SLOW to pick up truck - took over 45 minutes

Alvin K.
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Treat them the same as they treat me ,, good .....

Jamilah H.
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Great location, parking easy to get into and spacious.

GARY C.
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Ed and Mark were fantastic. A pleasure to do business with. I would rather wait and use their service than use someone else. Very polite, respectful and extremely accommodating and knowledgeable. My business will be using them every time we need a trailer. A++ for these gentlemen!

Kevin W.
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Thanks Ed

Jay S.
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Le client n'a pas laissé de commentaire.

Jennifer G.
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Le client n'a pas laissé de commentaire.

Nicole T.
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Le client n'a pas laissé de commentaire.

Abdulmalek S.
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Le client n'a pas laissé de commentaire.

Kevin W.
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Thank you Ed

Amy G.
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Both wiper blades torn, started raining while I was driving. Had to drive down a highway at 45mph because i couldn't see out the windsheild. I would like a phone call

Lawrence H.
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Hands down the BEST Uhaul location in the area!

Jon L.
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Le client n'a pas laissé de commentaire.

Justin B.
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I will NEVER rent a uhaul EVER again. My not only was my location changed at the last minute for which I was given a very difficult time for but that location also changed my rental contract without my knowledge costing me over $100 extra that I did not agree to pay which was taken automatically from my credit card without my knowledge or consent. So not only was I a victim of uhauls bait and switch but my card was also fraudulently charged. I cannot even put into words how angry I am with uhaul and I repeat that I will NEVER use uhaul ever again and I will be sure to share on all review sites, social media, and to all of my friends and family to also never use uhaul as you are conducting ILLEGAL business practices.

Robert H.
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N/a

Harikrishnan M.
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Le client n'a pas laissé de commentaire.

Corey F.
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Le client n'a pas laissé de commentaire.

Larry H.
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The best Uhaul location in the area, top notch customer service.

drew M.
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Make sure you don't walk away without paperwork. I got charged an extra 20$ for fuel that was never in the truck in the first place sent photos because the mileage was incorrect as well and never heard back from them.

Daniel L.
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Le client n'a pas laissé de commentaire.

Donald Z.
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Le client n'a pas laissé de commentaire.

Charity C.
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Le client n'a pas laissé de commentaire.

Manuel O.
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Exelente comunicación Y servicio

Venetia S.
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A headlight was out. The cupholder had icky stuff in it. I didn't kill me so, I just didn't put anything in it. But the blown out headlight did piss me off.

Carol M.
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Great place to do business!

Donald Z.
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Le client n'a pas laissé de commentaire.

Novack B.
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all good

Henry B.
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Le client n'a pas laissé de commentaire.

William B.
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Le client n'a pas laissé de commentaire.

Tishon J.
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Nothing

Kevin W.
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Thank you

Non reviews have been submitted for this location.

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