Customer Reviews for Eddies Pawn Shop
(Concessionnaire U-Haul dans le voisinage)

277 évaluations

8965 Moffett Rd   Semmes, AL 36575
(1/4 mile west of Firetower Road on hwy 98)

(251) 649-8101

Heures

  • Lun - mer : 9h am à 5h30 pm
  • Jeu - ven : 9h am à 6h pm
  • Sam : 9h am à 4h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(251) 649-8101

8965 Moffett Rd
Semmes, AL 36575
(1/4 mile west of Firetower Road on hwy 98)

Services dans cet établissement :

Heures

  • Lun - mer : 9h am à 5h30 pm
  • Jeu - ven : 9h am à 6h pm
  • Sam : 9h am à 4h30 pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

STANIELLE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICKOLAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lewis H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

erica M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
4

A thorough check of the basics on each piece of equipment before their next rental would be helpful. We found during our inspection and hookup that the left blinker light bulb was not functioning on our auto transport trailer. They were very apologetic and offered to have our reservation moved to another location but we declined as we were on a tight time schedule. Everything else functioned beautifully on the trailer.

Fredrick K B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adneather L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

No improvements needed. The customer service was excellent!

Shaundra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diane B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGGORY D. 
Évaluation :
5

Quick and easy. Thanks

Samuel H. 
Évaluation :
5

The lady Jennifer that helped me went above and beyond to make sure I had what I needed and I can't Thank her enough for what she did for me.

Robin H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CAROL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marcus Y. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ricky W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan P. 
Évaluation :
3

not open on Sunday, closed at 4:00pm on Friday, had to wait until Monday to drop trailer.

michael S. 
Évaluation :
3

The truck had dirty clothes in the cab and had a terrible smell in the cab as well.

Harry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen W. 
Évaluation :
5

They accidentally forgot to include our moving dolly.

Jennifer B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KENNETH P. 
Évaluation :
5

All of the U-haul representatives at Eddies Pawn were knowledgeable and super helpful with this experience. U-haul has some work to be done in their scheduling of reservations but the employees at Eddies pulled through to make our move super easy. Thank You Eddies Pawn in Semmes!!

Jared B. 
Évaluation :
5

Everything was great. Madison Walker was the young lady who handle my transaction and she was great, she made me feel welcome and that's what's need in this world. Thank you Madison and Uhaul

BRYAN I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZANE H. 
Évaluation :
5

none

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lewis H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myrick W. 
Évaluation :
5

All his employees were great. I would definetley get another u haul from Eddies.

Wayne R. 
Évaluation :
5

I do not want to hear someones political views as part ok f my UHaul experience.

Victoria R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY SHEPHERD D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ronald H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwen H. 
Évaluation :
1

It clearly stated on the website truck retal 39 dollars for all day. I get the truck at noon return it with more gas that it came bed swept out and cab ckean b4 they opened the next morning and later that day i get a bill saying they charhed me for 2 4 hour billing cycles plus the 41 miles. Which i knew the miles were gonna be charged but the 2 billing cycle was not part of the deal. Yall really shoudnt advertise all day retails if you honna do that

Brian J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwen H. 
Évaluation :
4

Maybe just speed up the reservation process somehow.

jordan S. 
Évaluation :
5

The only thing is U-haul over all needs a policy, if you have picked up the truck the day before, of using a credit if for some reason the apartment isn't ready when the apartment complex says it's going to be, and you have to put off using the truck until the next weekend. If my wife and a couple of friends hadn't gone to get the apartment cleaned and ready instead of waiting on the Apartment's cleaning crew to do it, I would've have been out a day of rental money. Just something to think about. Other than that it was an excellent experience..

RON W. 
Évaluation :
1

This location is not ideal for Black America. They are prejudice and not afraid to show it. Upon arrival we were asked "what do y'all want?" While there one of the employees pointed a bow at my son and I and laughed it off. If we weren't in dire need of that UHUAL, I wouldn't spend a dime in that establishment, and definitely won't be going back.

Granville A. 
Évaluation :
4

Personnel unhooked my trailer, checked it and I was gone. Quickly

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOLLY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

August E. 
Évaluation :
2

The attendant hardly recognized that I was there. I asked if they needed anything from me, and she said , no, nothing. “. Park it in the front. I told here there were no spaces left in front and she told me to park in the back. While we were unhooking the trailer,!i will say a guy came by to ask if we needed any help. My husband told him we thought we were done. We left. The next morning I received an email and we had been charge for another dayâ€"-we turned in the trailer around 4;30 the previous day. I reported the charge in an email, and a very nice person called me at home that morning and took care of the charge. I'm grateful that you all have an oversight system in place.

susan B. 
Évaluation :
3

Used the after hours drop off.

Keith C. 
Évaluation :
3

I would only recommend this location due to my current location

STEVEN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd R. 
Évaluation :
5

The very best customer service that I've experienced. Helpful, caring personnel. Made for a perfect UHaul experience.

ERNEST K. 
Évaluation :
5

You guys are awesome!!!

CHELSY C. 
Évaluation :
2

There was black powder on the floor of Uhaul which when furniture was brought into house it left stains on carpet which made a lot of work removing in addition to the whole moving process.

BRENDA V. 
Évaluation :
5

Excellent the best place I've ever rented a uhaul

Jennifer P. 
Évaluation :
5

S.O.

TIFFANY J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan K. 
Évaluation :
5

Entire group were very friendly and helpful. I will always use this service for future needs

Charlotte V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis G. 
Évaluation :
5

I was there really early to rent from yall.The young lady behind the counter helping me was a delight to do business with. What a great attitude and cheerful spirit she had . She is definitely an asset to this company. Kudos to Maddison Walker????

dawn P. 
Évaluation :
3

Didn't realize until night but the running lights on trailer didn't work, blinkers blinked opposite of truck, had a tire blow out on the interstate and couldn't get anyone in a timely manner with 800 # for uhaul so had to have an another company come out and fix the tire called uhaul to see about getting reimbursed and was told the manager would have to call me back and I still haven't heard anything. The only information the lady would give me about the manager was Michael H 866-850-0095

Stephanie M. 
Évaluation :
5

Didn't know how this was going to work out because when we did the walk around and then checked the fluids, found there was zero oil in the truck. If I had drove that truck off the lot and the engine blew, I'd be paying for it. But the people at Eddie's made things right by providing oil right away and gave me a nice discount for having this issue. My uhaul trick was uneventful after that with no more truck issues and great gas mileage. Just want to let everyone know that it it a good practice to not be lazy about the beginning inspection of any rental. My trip could have turned all kinds of bad if I had not inspected that truck. I'm really happy with the way it turned out and that Eddie's were nice enough to make it right. Thanks Eddie's and UHaul for a good experience.

jenny H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sebastian K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gilbert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory M. 
Évaluation :
5

Nothing at this location, they was perfect

Mack M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley J. 
Évaluation :
2

The Older blonde hair worker was very rude. She showed no compassion and was very loud. The young black hair Worker was nice and did everything she could to help.

CAWANNA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Nothing very good people to rent from. Would refer a friend. Thanks much

RICKY C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Osman A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan W. 
Évaluation :
5

I was to pick up 15' truck at one place, then I received email to pick it up at another place. When I got there they said they didn't have a truck so they found me one at a third location. U-Haul voluntarily gave me a credit for my trouble which was nice.

Gloria B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH W. 
Évaluation :
1

The gentleman have new employees that he was not willing to train. a trailer was damaged and I was having to call other U-Haul locations to locate another trailer when he had two of them in the back. the gentleman was rude and he made a comment about my second amendment carry when he had no posted signs for carrying inside of the store.

Samuel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry B. 
Évaluation :
5

Only problem I have billed twice and still have not received my money

Leslie T. 
Évaluation :
5

We reserved an appliance dolly which was a necessary item and when we arrived they didn't have one. The pawn shop had a dolly which belonged to them and they loaned it to us. Without it we would have been unable to complete the move. U-Haul needs to improve their asset management and ensure they have the items they offer at the dealers. Thankful for the staff at Eddies for saving the day

Donna N. 
Évaluation :
5

The Lady I worked with at Eddies was SUPER nice and helpful. I told my cousin about the location and he rented from them two days later. Will use them anytime I need a UHaul in the future!

Leah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Please hire more experienced and knowledgeable personal at your other location like you have at Semmes location. Samantha were great. Thanks for having someone like her.

jerome H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latonja B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Conner B. 
Évaluation :
5

The fine folks at Eddie's do a super job and go out of their way to be helpful.

ED W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kim G. 
Évaluation :
5

Pick up site remote from u-haul nearest home due to need for 4x8 trailer.

TEMPLE BAPTIST C. 
Évaluation :
5

You have not put my money back on my card yet it's been 9 days and I talked to the bank they don't hold any days out so if you had put it back on it I would have got it back the day so where is my money

Melvin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin H. 
Non reviews have been submitted for this location.

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