Customer Reviews for Eddies Pawn Shop
(Concessionnaire U-Haul dans le voisinage)

313 évaluations

8965 Moffett Rd   Semmes, AL 36575
(1/4 mile west of Firetower Road on hwy 98)

(251) 649-8101

Heures d'ouverture de l'établissement

  • Lun - mer : 9h am à 5h30 pm
  • Jeu - ven : 9h am à 6h pm
  • Sam : 9h am à 4h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(251) 649-8101

8965 Moffett Rd
Semmes, AL 36575
(1/4 mile west of Firetower Road on hwy 98)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - mer : 9h am à 5h30 pm
  • Jeu - ven : 9h am à 6h pm
  • Sam : 9h am à 4h30 pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

It's a old pawn shop. First Lady I talked to just told us to drop the trailer. Then I asked for a receipt. And to show the bad tire to them. She needs lesson on customer service. Young man took over looked at the trailer said it's shut down Oklahoma should never have let it off the lot.

JOAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP S. 
Évaluation :
5

Friendly service. Educational reassuring explained everything. 2 time renting from this location Would definitely recommend to family and friends

JANET B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

WILLIAM R. 
Évaluation :
2

The owner was not much help at all. His employee was a joy to deal with. She was upfront and honest and the truck was clean. The down side the truck did was not as smooth of a ride as i was anticipating

ROBERT R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

david A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddie S. 
Évaluation :
5

Have used Eddie's pawn shop a few times always friendly staff. I will gladly use them any time and recommend them.

ADAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

The staff was incredible from start to finish.

KEVIN R. 
Évaluation :
5

They were extremely friendly and helpful. It was bad dispatching on Uhauls part because they sent us way out of the way from where we were moving. They were courteous and kind and took care of us regardless of our being upset about fighting to get to this location on the other side of Mobile county.

ANGELA E. 
Évaluation :
1

I was twice for the same equipment. Your store recognized there mistake and still charge me double. I am completely dissatisfied with uhaul

JOHN R. 
Évaluation :
4

On 7/19, I had reserved a one way return to be picked up on 08/05. No one called the day before to verify equipment availability. When I checked my online reservation that day, it showed me having to go 45 minutes away to pick up the Uhaul. I cancelled and called customer service to set up a pickup at the same location I had originally reserved. When I got to the location, they did not have my reservation and stated they only do I'm town returns. I have no idea why it let me reserve a one way twice when the location doesn't do that. My only choice to get a one way by twas to go to another location in Mississippi. I was needing the UHaul to move my daughter to college. The location did their best to accommodate my needs. They ended up giving me a deal on an in town rental. We did not want to have to drive the truck back but we were desperate. The location was wonderful to deal with, UHaul needs to figure out what the disconnect is for allowing online reservations for one ways at a location that does not do that. It was a very frustrating and stressful situation.

Scott C. 
Évaluation :
5

I had trouble with the passenger side mirror moving while driving. It was loose, and wouldn't stay positioned. This issue needs to be corrected as it is a safety hazard. Other than that, the truck was great!

STEPHEN W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ISAAC I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Meagan H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JUDSON C. 
Évaluation :
5

This location is always professional, friendly, and welcoming. This the only place I use.

SPENLINDA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TEMPLE BAPTIST C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATONYA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEWIS H. 
Évaluation :
5

Nothing to comment on. Everything went fine

MARK H. 
Évaluation :
5

This location was great and very helpful. The 2 main you haul dealers really suck

THOMAS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEX P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES W. 
Évaluation :
3

Vehicle left Saturday 6pm. They closed till Monday am, but did not check in till about noon. Check in was good other wise

John H. 
Évaluation :
5

They are very nice and professional 👏👏👏

Sammy M. 
Évaluation :
5

Wry knowledgeable and professional staff. Everything was ready to go when I got there to pick up my uhaul.

MARK G. 
Évaluation :
3

Reserved a 10 foot truck for 1 way rental a month in advance when I got there they said all they give me was a 26 foot truck.

DEREK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW R. 
Évaluation :
3

I didn't like that you get charged 0,69 cent every Mile you go over.. My total was more than expected?!

ERICA W. 
Évaluation :
5

Great Service

RICHARD D. 
Évaluation :
3

I was unsure about where to park. So when I pulled in the guy tried to get me to back up but I can't back up with a trailer. Then the guy unhooked the trailer and walked off with no greeting or direction. So, I followed him and when he noticed he just told me he checked and I could leave and went back outside. I asked the ladies if I needed anything to show that I dropped off and they said I could get something if I want something. I just left confused and hoped for the best.

LATOYA J. 
Évaluation :
5

The customer service representatives were very professional and courteous answered all my questions and even my wife's. I would Definitely come back time after time.

MARK ALLAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANIELLE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICKOLAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lewis H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

erica M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
4

A thorough check of the basics on each piece of equipment before their next rental would be helpful. We found during our inspection and hookup that the left blinker light bulb was not functioning on our auto transport trailer. They were very apologetic and offered to have our reservation moved to another location but we declined as we were on a tight time schedule. Everything else functioned beautifully on the trailer.

Fredrick K B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adneather L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

No improvements needed. The customer service was excellent!

Shaundra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diane B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGGORY D. 
Évaluation :
5

Quick and easy. Thanks

Samuel H. 
Évaluation :
5

The lady Jennifer that helped me went above and beyond to make sure I had what I needed and I can't Thank her enough for what she did for me.

Robin H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CAROL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marcus Y. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ricky W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan P. 
Évaluation :
3

not open on Sunday, closed at 4:00pm on Friday, had to wait until Monday to drop trailer.

michael S. 
Évaluation :
3

The truck had dirty clothes in the cab and had a terrible smell in the cab as well.

Harry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen W. 
Évaluation :
5

They accidentally forgot to include our moving dolly.

Jennifer B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KENNETH P. 
Évaluation :
5

All of the U-haul representatives at Eddies Pawn were knowledgeable and super helpful with this experience. U-haul has some work to be done in their scheduling of reservations but the employees at Eddies pulled through to make our move super easy. Thank You Eddies Pawn in Semmes!!

Jared B. 
Évaluation :
5

Everything was great. Madison Walker was the young lady who handle my transaction and she was great, she made me feel welcome and that's what's need in this world. Thank you Madison and Uhaul

BRYAN I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZANE H. 
Évaluation :
5

none

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lewis H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myrick W. 
Évaluation :
5

All his employees were great. I would definetley get another u haul from Eddies.

Wayne R. 
Évaluation :
5

I do not want to hear someones political views as part ok f my UHaul experience.

Victoria R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY SHEPHERD D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ronald H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwen H. 
Évaluation :
1

It clearly stated on the website truck retal 39 dollars for all day. I get the truck at noon return it with more gas that it came bed swept out and cab ckean b4 they opened the next morning and later that day i get a bill saying they charhed me for 2 4 hour billing cycles plus the 41 miles. Which i knew the miles were gonna be charged but the 2 billing cycle was not part of the deal. Yall really shoudnt advertise all day retails if you honna do that

Brian J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwen H. 
Évaluation :
4

Maybe just speed up the reservation process somehow.

jordan S. 
Évaluation :
5

The only thing is U-haul over all needs a policy, if you have picked up the truck the day before, of using a credit if for some reason the apartment isn't ready when the apartment complex says it's going to be, and you have to put off using the truck until the next weekend. If my wife and a couple of friends hadn't gone to get the apartment cleaned and ready instead of waiting on the Apartment's cleaning crew to do it, I would've have been out a day of rental money. Just something to think about. Other than that it was an excellent experience..

RON W. 
Évaluation :
1

This location is not ideal for Black America. They are prejudice and not afraid to show it. Upon arrival we were asked "what do y'all want?" While there one of the employees pointed a bow at my son and I and laughed it off. If we weren't in dire need of that UHUAL, I wouldn't spend a dime in that establishment, and definitely won't be going back.

Granville A. 
Évaluation :
4

Personnel unhooked my trailer, checked it and I was gone. Quickly

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOLLY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

August E. 
Évaluation :
2

The attendant hardly recognized that I was there. I asked if they needed anything from me, and she said , no, nothing. “. Park it in the front. I told here there were no spaces left in front and she told me to park in the back. While we were unhooking the trailer,!i will say a guy came by to ask if we needed any help. My husband told him we thought we were done. We left. The next morning I received an email and we had been charge for another dayâ€"-we turned in the trailer around 4;30 the previous day. I reported the charge in an email, and a very nice person called me at home that morning and took care of the charge. I'm grateful that you all have an oversight system in place.

susan B. 
Évaluation :
3

Used the after hours drop off.

Keith C. 
Évaluation :
3

I would only recommend this location due to my current location

STEVEN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd R. 
Évaluation :
5

The very best customer service that I've experienced. Helpful, caring personnel. Made for a perfect UHaul experience.

ERNEST K. 
Évaluation :
5

You guys are awesome!!!

CHELSY C. 
Évaluation :
2

There was black powder on the floor of Uhaul which when furniture was brought into house it left stains on carpet which made a lot of work removing in addition to the whole moving process.

BRENDA V. 
Évaluation :
5

Excellent the best place I've ever rented a uhaul

Jennifer P. 
Évaluation :
5

S.O.

TIFFANY J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan K. 
Non les évaluations ont été soumises pour cet établissement.

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