Évaluations des clients Eder Rental

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Eder Rental

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Ronald S. le

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They were very friendly and helpful. Very professional

vincent B. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

Alan C. le

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Le client n'a pas laissé de commentaire.

Alan C. le

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Very helpful and the whole process went very smoothly. They even checked in my truck for me when I didn’t have my mobile device with me after dropping off the truck. Will definitely use them again.

Steve D. le

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Le client n'a pas laissé de commentaire.

RONALD H. le

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Rather underdeveloped and small site and hard to see. Needs to be paved and more established as an office.

Allie B. le

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This time tried the new mobile check in, scheduled with my 21 year old daughter listed as a driver. It was well past business hours when she arrived to pick up. When the app wouldn't work an older man who lives at the location, was at a loss on how to fix it. So he decided to cancel our reservation and redo it in my daughter's name. Fast forward the following evening when I called into the customer service line in order to extend our reservation- learning my reservation (24 hrs) was canceled & the new reservation only had 12 hours! After time with U-Haul working out the errors the apologetic agent fixed & extended our reservation for a nominal fee of something around $48. My husband and I showed up at the location shortly there after to pick up our car. Just after my husband left the lot I was bombarded by a very angry man who stated I was not leaving the lot with the truck and then began to threaten the police,reporting the truck stolen and holding my 21 year old child responsible. Even shouting that he was going to put her on the "do not rent list" for good. He was overbearing, threatening and unprofessional. I explained that the truck was still loaded with our belongings and attempted to discuss the misunderstanding. Reporting several times that I had paid for an extension, but he did not even acknowledge my words. He stated he had to pay another customer $50 for the truck not being there. He demanded for me to answer who was going to pay him back? I observed him fumble with his tablet, but he couldn't see the extension. I attempted to understand where things went awry, learning he was the one who had canceled my reservation etc. He was so angry that I began to become frightened & couldn't imagine how my daughter would have managed the circumstance had she been the one to arrive that evening. I called Uhaul, confirming the extension as well as the fact that I had until the following morning to return the truck. My attempt to be diplomatic abruptly ended when he went as far as to make suggestive comments, I told him he had gone too far he stated to me that he had not even begun to go far enough, maybe with "the younger package" meaning my daughter. I was LIVID AND ASTONISHED and as he advised me if the truck was not returned that evening he would in fact be reporting it stolen I left telling him to do what he needed to do (regarding calling the police). Because I was not at all willing to risk my child being in any sort of legal trouble or gaining negative points against her financial reputation (before it even really exists) I felt I had no choice but to hire help to insure the truck would be empty & returned that evening. There were very little options with such short notice so we found ourselves paying another $150 to U-Haul which provided 2 men for 2 hours. With that help the truck was returned that same evening before midnight and well before it was due the following morning. Uhaul corporate, while responsive in regards to

ROBERT R. le

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Rented a car hauler. The ratchet strap ratchets were so bound up they were hard to get undone. They need some lube. Told the attendant that at the end of the rental and he said ok. Next time I’ll check them out before I leave the rental place.

Benjamin A. le

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Le client n'a pas laissé de commentaire.

Glenda K. le

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Le client n'a pas laissé de commentaire.

Tanner H. le

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Le client n'a pas laissé de commentaire.

Dewud Y. le

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Your pickup app sucks

Karl S. le

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Le client n'a pas laissé de commentaire.

Raymond W. le

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Thank you!

Escaleta C. le

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Le client n'a pas laissé de commentaire.

Deborah S. le

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Le client n'a pas laissé de commentaire.

MILDREN V. le

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Le client n'a pas laissé de commentaire.

Matthew A. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Great Customer Service. Very Friendly Staff.

Michael M. le

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Front tires were worn to an excess on one edge (alignment problem?) and had to be replaced before I could begin loading for my trip. This cost me 12 hours as to when I arrived with my load. .

Jan M. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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While not your typical U-Haul location, the location was perfect for, and the service was great.

Jeanne S. le

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Le client n'a pas laissé de commentaire.

Fallon R. le

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Le client n'a pas laissé de commentaire.

Lorleta P. le

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Very great service

Lauren C. le

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Nothing needed to improve. Everyone was friendly and we had no issues at all with our rental!

Don R. le

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Le client n'a pas laissé de commentaire.

John S. le

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Great owner. Friendly and hassle free.

DENNIS B. le

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Check your fuel level before leaving. I noticed it was incorrect after leaving the lot. Called UHaul and they fixed it but would've been much easier in the lot before leaving. I've rented many times from this location and this is the first time that happened.

Ken R. le

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Le client n'a pas laissé de commentaire.

WANDA P. le

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Le client n'a pas laissé de commentaire.

KAREN D. le

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I have rented from this location before and they are very friendly and helpful. I will continue to use this location and I would highly recommend them to family and friends.

jessica H. le

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Le client n'a pas laissé de commentaire.