Customer Reviews for Edgar's Tire Warehouse
(Concessionnaire U-Haul dans le voisinage)

1 évaluation

7400 FM 969   Austin, TX 78724

(512) 402-8063

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar : 9h30 am à 6h pm
  • Mer : fermé
  • Jeu au sam : 9h30 am à 6h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(512) 402-8063

7400 FM 969
Austin, TX 78724

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar : 9h30 am à 6h pm
  • Mer : fermé
  • Jeu au sam : 9h30 am à 6h pm
  • Dim : 9h am à 5h pm
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:
Évaluation :
1

When I arrived at the location (a tire shop) there were no uHaul representatives. A tire shop employee told me to "just go grab it (the trailer) from around back" so I did. As I was leaving, I asked if what I needed to do to "check out." They didn't have an answer so I left with the trailer. On my way home I received a call from a uHaul rep who told me that she had gone home early but could check me in over the phone. I had to text this person pictures of the trailer and of my drivers license. This person told me that the tire shop would be closed at my drop-off time and to just leave the trailer outside the gate and they'd take care of it in the morning. This is exactly what I did. Then, 2 days later, I am billed for 3 total days of rental, vs the 24 hours I had requested. I was told by the same representative that "I told you to self check-in the trailer when you dropped it off" which was not the case, nor did I receive any communication from uHaul on how to do that or that it was necessary. After submitting a complaint, I was refunded for the 2 extra days but charged $20 for "not doing the self check-in" because uHaul can't help but be petty about the whole situation. I'd be angry if it wasn't so hilariously bad. Honestly it all felt like a huge scam to get more money out of me, which I guess was successful considering they got an extra $20. I won't be renting from uHaul again and I suggest others do the same.

Seth Y. 
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