Évaluations des clients EdgeCity Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de EdgeCity Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

yolanda c. le

Évaluation :

Se me olvido echar gasolina y por solo utilizar 1/4 de combustible, Me querian cobrar $64

JIM Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD r. le

Évaluation :

The people there were really helpful

Eric D. le

Évaluation :

Utility dolly was missing from truck. Owner of building towed my personal vehicle from the lot while I was utilizing the uhaul truck for my move. Lost 3 hours downtime trying to get my vehicle back

Bryan R. le

Évaluation :

This establishment was beyond unprofessional. The facility was dirty, disorganized and I felt unsafe the entire time during my transaction. There was no credit card terminal and I was asked to provide my credit card number verbally by the employee. It appeared as well that the individual working there also lived there, as I woke him up while knocking on the facilities door because it was not open at the posted opening time. At both my pick up and drop off times the workers had personal friends visiting and hanging out behind the counter including a large dog.

LAURA M. le

Évaluation :

Between 3 employees they could not figure out how to do process on computer. All 3 were sitting arguing with each other cursing at each other. It took them an hour to figure out how to rent me a u haul & only did so because a man from another u haul location came inside & walked them through the process. He then went on to give me a $30 discount because of the unprofessionalism.

Julissa R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Derek S. le

Évaluation :

This place was disgusting. No AC in 92 degree heat. Waited 25 mins for a computer to “reboot”. Manager had no clue what he was doing. Upon return, people were smoking in the office and there was a loose pit bull who charged the door at me when I opened it. U-HAUL you are disappointing letting these horrible vendors sell your products. I will never in my life use UHAUL again or more importantly go near this place. Be warned.

Daniel P. le

Évaluation :

Better gas mileage trucks.

Zinnia M. le

Évaluation :

Le client n'a pas laissé de commentaire.

john b. le

Évaluation :

Le client n'a pas laissé de commentaire.

chad r. le

Évaluation :

I think that when you rent a truck you should have more then a 1/4 of a tank of gas when you start driving. They also need to clean the inside main cabins of the trucks the floors were filthy

Mark F. le

Évaluation :

Awesome place to rent from!!!!!!!!!!!!!!!!!

Linda Ivonne R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert S. le

Évaluation :

Seemed friendly but a bit disorganized. But no real problems to complain about overall.

Everett S. le

Évaluation :

All was well glad u offer 24hrs service

Brian L. le

Évaluation :

Help was excellent. Didn’t care for the cigarette smells.

Ruth R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Andres T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Everett S. le

Évaluation :

The auto 24/7 service needs work it wanted me to take my hat off an due to my religion this state was only able to get me to do it once. I have all necessary documents why couldn't it go through.

Carmen W. le

Évaluation :

The office was closed when I arrived and it was situated in the parking lot where there is an abandoned warehouse.There was a number posted on the window and the guy did come as soon as I called. He was the friend of the person that actually runs the place. I was given the truck with no explanation. I called him as the check engine light came on however he assured me the truck would be fine. On the plus side- the transaction went smoothly,the truck was very clean,everything worked,it was relatively easy to get to, close to where I had to make my pick up, and the price for a one way trip was unbeatable. If need be I would use it again.

Marybeth H. le

Évaluation :

The rental place gave me the WRONG TRUCK so when I returned mine they didn’t have record of it and the one I was supposed to have was on a one way to a different location they proceeded to text me at 8pm 3 days later asking if I returned it and accused me of stealing the truck!!

Yadira H. le

Évaluation :

The guy that took care of me was smoking weed , cigg..and cursing that is so unprofesional i would never go back

Miguel F. le

Évaluation :

Le client n'a pas laissé de commentaire.

osvaldo f. le

Évaluation :

Le client n'a pas laissé de commentaire.

John B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Whitney P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Alicia B. le

Évaluation :

I picked up and dropped off after hours and before hours. The website did not work on my phone to load the location and nothing I did in my settings would change this. Had to use someone else phone to get the webpage to work to pick up and drop off. Also customer service warned me that the webpage often doesnt work. How is this possible for good customer service and satisfaction? The person who runs this particular location told me he doesnt o technology very well so when i had called with questions after setting up an online reservation he told me he couldnt help me and i had to call the 1 800 number. Maybe he should learn more about his business.

Juanita P. le

Évaluation :

Le client n'a pas laissé de commentaire.