Le client n'a pas laissé de commentaire.
BARRY M.
Customer Reviews for Eggemoggin Country Store LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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the crew at eco. store go above and beyond to help there customers
dana B.Computer reservation system seems to need some work. The local team struggled to get it to work.
RONALD P.Could not have been better!
Leslie R.My original reservation, both location and vehicle, were changed the day before pick up. The woman at pick up called me and was very pleasant explaining a 10' van was not available anywhere in the area and was being replaced by a 15' van for the same price and that the location had also changed. The man at the store that I spoke with was not helpful on the phone when I called to confirm, and again when I arrived. The young lady that helped me at the pick up was very pleasant and a big help, she was quick and got me on my way despite the changes in reservation. When I got in the van it was not clean and there was a used facemask on the floor. The change from 10' to 15' cost me a lot more in fuel. If the van you reserve isn't available, why let you reserve it? Overall experience with the ladies at the pick up was good, the guy at the counter wouldn't work for me very long without a serious attitude adjustment towards customers.
Luke H.Very smooth and easy turn-in of our truck rental. Great customer focus to accommodate me in a busy moving season. Definitely recommend Eggemoggin for their service!
William N.Super friendly and helped unhitch, fast in and out!!
Martha Jo B.There was a little confusion over procedures but staff made some calls and got it straightened out
Jonathan L.this group was fantastic
curtis H.This trailer was scheduled to be dropped at the Surry General Store in Surry, ME but they "refused" the trailer because I declined to back it into an impossibly tight space with insufficient room to swing the truck and trailer at a right angle. This was the space chosen after seeing the trailer - first spot was an open lot.
Art R.Everyone was super helpful and very willing to help me with a last minute reservation.
Amanda M.Dealer needs to work on customer service. I realize Covid 19 is going on but if you don't want to do uhaul while it is please do not accept rentals at your location.
Marc J.Nothing at this time. The whole process was quick, efficient and painless. Merci.
kathi O.PERFECT!!
curtis H.I would not recommend since I had to travel an hour to pick up the unit and return to my place and travel 3,5 hrs. to where I was go to. U haul sucks at setting up to get a unit, car dollies.
Michael H.wonderful resource in a rural area. thank you
Jane H.Let people know that their account is on hold until the truck is returned. I use my debit card, only, and it created problems for me having access to immediate money. I understand your reasons for doing so. Just make the customer totally aware of this situation.
Adrienne R.I love the folks at Eggemoggin!
TOM F.Your records showed the trailer to be in WA state - not ME so it took 45 minutes to drop off thru no fault of theirs. Otherwise a good experience.
Michael S.People are friendly Not like Dallas but
OMAR O.I can't think of a thing. Took less than 5 minutes to turn in truck.
Don B.need to have more trailers at the surry general store.had to drive extra 30 min to pick up trailer.
John J.Very easy drop-off and we had no issues.
Catherine W.good bunch poss an extra auto transport trailer available wouldn't hurt only one so have to reserve day's for it's use good branch
lloyd S.friendly helpful bunch nothing needed to improve this location
lloyd S.the best service of all U-Haul locations I have used in 50 years of rental experience
Thomas A.The equipment I ordered a week ahead--a 10-foot truck--was not there when I went to pick it up. Instead, there was a 20-foot truck, much bigger than I needed. The store owner told me that they have trouble getting the equipment that is promised to the customer..
Charles D.Attendant did not know how to check out equipment. Received a call from the local office (Brunswick, ME) the next day that corrected the error. I had the truck without proper checkout for 24 hours. Everything was fine, but was disconcerting to learn that I didn't have coverage during that time. It all worked out fine, but not the way it should happen.
Andrew V.They were perfect
Demetrius P.I selected this as my return location on my initial reservation, but when I picked up the equipment U-Haul's system did not accept it as a valid return location for me, and instead assigned a location much further away. Fortunately I was able to call and switch return locations. The actual return was fine - excellent service.
Christopher B.Both employees that set me up were extremely professional and pleasant to deal with. Merci
Thomas S.The folks at Eggemoggin Store were pleasant to deal with and got me in my rental truck quickly and without any hassles.
LARRY P.terrific experience throughout the entire process. Uhaul is a well run machine.
Robert G.How can you improve on excellent service? Plus the Eggemoggin store has an in-house pastry chef that makes fresh buttermilk donuts and scrumptious muffins that allows the task of moving so much more enjoyable.. Five Stars!
Bruce C.Better computer support
PAM D.check in took 20 minutes due to lack of familiarity with your computer system at the store.
Gardner S.Excellent customer service, pleasant, informative and very accomodating. 10 out of 10! Highly recommended. Thank you A. and D.
Robert J.The U-Haul computer system was unnecessarily complicated and time-consuming. Nothing the staff of the store could do about it but it seems crazy to be so bureaucratic.
Anne S.This place rocks
robert P.Not a thing. Excellent in every way.
Victoria B.I would like to see erail instead of tie offs in the cargo area. That may not be possible for your average customer but you could rent ratchet straps to the average person making cargo hauling much safer and more secure.
neil D.Friendly, efficient service. Thank you!!
John L.Computer selected an older trailer which leaked largely all the contents were thoroughly soaked.
Douglass J.Great service; efficient effective friendly
Tom A.The trailer was parked in an area with tall weeds and rough ground. Hookup was manageable, but not as easy as if had been on paved ground.
Jay P.