Customer Reviews for Eilers Motor Repair
(U-Haul Neighborhood Dealer)

103 évaluations

1404 Saint Olaf Ave N   Canby, MN 56220

(507) 223-5008

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(507) 223-5008

1404 Saint Olaf Ave N
Canby, MN 56220

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Truck was running and warmed up when I arrived and sitting by the front door. Nice touch.

Bryan Janiszeski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Allee 
Évaluation :
1

Puck up was a Joke... took 45 min on phone to confir. I was at the correct locación. And I had to drive an hour more to get it. Also left it with more gas than I I got it with .. i jad reserved it 2 weeks ahead. Uhaul should be better at this...

PATTY KOLAR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Hanna 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda Rupright 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie Bliss 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario Fernandez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Langford 
Évaluation :
5

Owner and employees were very friendly and helpful.

Robyn Diamond 
Évaluation :
3

The truck had candy wrappers and juice bottle tops all over. The exterior of the truck was flithy! The windows were in awful condition.

Brian Oestreich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINA CIEMINSKI 
Évaluation :
5

Easy experience!

Marcus Reese 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN HANSEN 
Évaluation :
5

The owner of the business was helpful, friendly.

Walter Schwarz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melody Winter 
Évaluation :
4

System seemed to be out of date. Took as long time to get checked in.

Ashley Smith 
Évaluation :
5

Outstanding service. My hat is off to Mr. Eilers for going the extra mile to make it happen. He recognized & diagnosed two problems: 1) The car hauler trailer ramp(right side)not properly aligned & functioning freely and would not fully retract/lock. He(quickly adjusted feed roller & fixed it) 2) Car hauler Left turn/brake signal was not checking out. He fault tested the trailer wiring isolating the problem to my vehicle(left trailer brake/signal fuse blown) even though all my vehicle lights/brakes/signal where working normally. Mr. Eilers efforts were greatly appreciated. Thank you. V/R Guy Schmidt

guy schmidt 
Évaluation :
4

My reservation was for 8:00am and the location didn't open until 9:00am. Luckily, the owner came in a little early. You're systems should be updated.

Scott Overmyer 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Vancleve 
Évaluation :
3

This business needs to get an updated computer system. He is not compliant and tells his customers this.

Tiffany Keating 
Évaluation :
5

Great, personable service!

Arthur Foster 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur Foster 
Évaluation :
5

They need to have CLEAN MOVING BLANKETS!

Peggy Freidel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia McCormick 
Évaluation :
3

My U-Haul experience was horrible. I was notified on a Sunday evening (40 hours before my scheduled pickup time) and Monday was Memorial Day that I would have to drive 55 miles to pick up my truck and trailer. Was told they opened at 8 but they really opened at 9. This put me 3 hours behind my planned schedule. The pickup location did not have a computer so it took 20 minutes of trying to call before he could reach the Fargo, ND office to confirm my reservation. I received an e-mail thanking me for my hitch installation but I did not get a hitch. U-haul sent me a contract and I guess my receipt but the attachments will not open so I have no idea what I was charged and what for. Although self-moving truck options are limited I will seriously consider using other means than U-haul.

Gary Ellison 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle Zobrist 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Ernst 
Évaluation :
3

Was very surprised the way the rental was done but everyone was polite.

BRYAN HEUBROCK 
Évaluation :
3

However Kylie at the regional office in Fargo is the rudest person I have ever dealt with. She had no business in customer service! I will be contacting the home office about her!

Kama Roberts 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas Benson 
Évaluation :
5

We originally were going to drop off in Brookings SD but when we got there we found out the site was no longer a u-haul dealership. (Would recommend removing them from your website!) However, we were able to find the Canby location on our way home and they were willing to take back the trailer and do necessary paperwork. So although initially frustrating it all worked out well.

Jeanne Travis 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gail Moravetz 
Évaluation :
5

Fun filled atmosfere. Great guys

Vicki Kindelberger 
Évaluation :
1

Eilers was awesome great guys to deal with and took care of me, they care of their customers the only problem I have is with Uhaul. Poor rating here is for UHAUL only! Getting screwed on a 26' truck down to a 20' truck made my move very costly with double trips not only that but had to go an hour and a half to get truck when I should have gotten the truck I reserved in town! Guess that's how they get you for mileage. Not only that but even after everything they charged me an extra $14 which they could have easily waved due to their mistakes it already cost me a ton of money! I will forever not rent from Uhaul again and look at other options! It's Uhaul's shady way of business that makes these pickup and drop off locations look bad. They should look to not be a Uhaul rental place and go with someone else. Overall experience was garbage with F-haul if you want something done right go somewhere else! I would like to thank Eilers for their friendly and great service!

Kai Moua 
Évaluation :
5

Yes everybody was nice and courteous from Canby Minnesota to St Cloud Minnesota great people thank you very much

Tom Steck 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory Ess 
Évaluation :
5

Great no hassell experience very helpfull

DAVID RECKOFF 
Évaluation :
5

Great vehicle and easy to use for moving an apartment setup. The customer service was excellent and even the weekend rate was affordable!

Jim Hiedeman 
Évaluation :
2

I was told the office would be open at 8 AM, the manager didn't show up to unlock the building until 830 AM. I had been on the phone with the regional representative, trying to figure out whether a key was left in the truck. While I was searching, the manager had driven up and demand to know why I was inside the U-Haul truck. When he finally realized who I was, and that I was already on the phone with the representative, he still insisted on using his own landline to call in the request (he was put on hold). I finally convinced him to talk use my phone to talk to the person he already needed to talk to.

Christopher Lehne 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff Collins 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jim Wickre 
Évaluation :
2

Have the truck available at the right location. I will not use uhaul again in the future. This was the worst experience ever.

BILL WILLETT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim Kennedy 
Évaluation :
5

Why are you asking about the locations? They are fine it is the U Haul company that is a joke. The locations work hard to satisfy the customer they have to because the company would not have any business if it was not for them. You would have to PAY me to do business with U Haul again and it would take a lot of money.

Roger Wollum 
Évaluation :
2

The man who works at the location to rent here isn't pleasant and clearly isn't interested in helping. Second we were charged 3 times for the same truck and after putting gas in were accused of not doing so

William Callen 
Évaluation :
2

They wanted me to bring the uhaul back to their location and I was charged extra for the uhaul plus a late fee because I was unaware I'd be charged more

MELISSA BREYFOGLE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dori Harms 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christy Rickard 
Évaluation :
4

Thursday, day of my reserved pickup, U-Haul computers system was down. This glitch caused me an over one hour delay to get the tow dolly. Phone calls and delays meant I could not get to my destination on time as scheduled. Instead of picking up the car I was to tow back at 12:30, I had to wait until 4:30 pm. to load. Over all this was a horrendous experience costing me a full day into the evening. None of this is the fault of the good folks in Canby, but I feel that I should receive reimbursement or discount on the charge.

richard pollei 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER LONGHENRY 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rhonda Collins 
Évaluation :
3

Le client n'a pas laissé de commentaire.

randall maas 
Évaluation :
5

The main guy who works there went the extra mile and cleaned off the windows for me.

Emily Haggard 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Trush 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall Maas 
Évaluation :
3

we spent an hour hooking up and working on the right light on the car dolly. and still didn't get the light working. and we told him and uhaul reservation that it would be for 2 days. but was billed for 3 days. but that was corrected on the final bill

darin giles 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott Bliss 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carl Fredrickson 
Évaluation :
4

Very friendly dude helped me on a Sunday.

Gary Bakeman 
Évaluation :
5

Very friendly staff. Very courteous.

AL FORDYCE 
Évaluation :
5

Very nice and kind people!

KRIS HAUGER 
Évaluation :
4

Le client n'a pas laissé de commentaire.

cindy wendland 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie Kallhoff 
Évaluation :
5

Very accommodating!

Steven Bach 
Évaluation :
4

Le client n'a pas laissé de commentaire.

tom grengs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALAN WINTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEERA LYVER 
Évaluation :
5

They checked the hookup and the lights before we left to make sure every thing was in good order. Merci!

Alan Saltee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARLON HEIDEN 
Évaluation :
5

Excellent customer service!

KEVIN HANSEN 
Évaluation :
5

They had just closed but the directions for return were very clear and posted.

desi luedke 
Évaluation :
4

They were nice and quick. The mistake was not their fault it was the U-Haul customer sercvice.

DEBBIE MIRANDA 
Évaluation :
1

It was hard to find. We stopped two times in Canby asking for directions and nobody even knew where it was; one guy didn't even know they had a U-Haul business in town!

AMY MAGNUSON 
Évaluation :
3

Manager was very friendly and helpful. Truck had a light out and appeared to be leaking something. Driving 1 500 without air conditioning and cruise control was not pleasant - would've been nice to know those features were not available so that we could pursue other options.

Daniel Peterson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JD FRISBY-GRIFFIN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devan Bergerson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BILL JAMES 
Évaluation :
5

Canby is quite a bit out of the way, but we have never been able to rent trailers or trucks from your Marshall store. We tried this time as well and as always there is nothing available. We drove by and there were many available and still there the next day. What a terrible location for U-Haul. Canby was outstanding.

ARNOLD DAM 
Évaluation :
5

EXTRA GREAT TREATMENT IN CANBY MN. WHEN WE PICKED IT UP! THANKS!!

EUGENE KEMPERS 
Évaluation :
4

we reserved it to pick up in Marshall. Had to drive 30 miles to get it. took 2 1/2 hours out of a very busy schedule.

SUE SULLIVAN 
Évaluation :
2

Cleaner and well conditioned vechiles required. The people working should be have basic computer skill or at least have well trained about U- haul program. Not like I was instructing the giving direction to the uhaul personal to use his one software.

GIRISH RAJKARNIKAR 
Évaluation :
5

Nothing wrong with the location just the construction made it hard to get to

Mark Hanna 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEAN MAEYAERT 
Évaluation :
3

The service at Eilers was excellent. I would rate it higher, except that the market area is small so it's a small site so available equipment is limited. For this market, I found it completely satisfactory.

allan johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregg McDonald 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF PATTERSON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Richard Duis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL LIVINGSTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Watt 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angie Gingles 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John Lambert 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Kubal 
Évaluation :
2

He was not able to do the process over the internet, it took about an hour to process and pick up the trailer. Don't know if it was his computer or your site that was slow.

Bill JANZEN 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Cheryl Barstad 
Évaluation :
4

Personnel was very friendly

Ethan Swanson 
Évaluation :
4

Yuur computerized system leaves something to be desired. I had to wait almost 1 1/2 hours to get through your system. It was a joke. The dealer had to finally call Fargo and that operator had to retype everything again. Why can't your system work as well at the check out counter as it does to reserve the equipment? I almost missed getting my other equipment in Watertown!!!!

Peter Gueldner 
Évaluation :
5

There was a fine mist of spray paint on the passenger side of the truck that was not mentioned on the contract. It looked like dust or dirt from previous renter, and we did not notice. I was concerned I would be blamed. I was not, but please remember to make notations about this kind of circumstance. Was excellent service overall. Thanks! AB

ANGELA BECKER 
Évaluation :
2

The person that ran the place had no idea how to run the internet checkout system and it took twice as long as it should have.

Dan Hanson 
Évaluation :
3

keep up the great attitude towards customers!

Vincent DePaul 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDY PETERSON 
Non les évaluations ont été soumises pour cet établissement.

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