The staff here were very helpful and ensured that i knew how to properly and safely attach and tow the trailersherri A.
Customer Reviews for EKS Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Logan, UT 84321
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h30 pm
- Sam : 9h30 am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Quick, Fast, and Friendly!Gary B.
Although I allowed text notification, I was not told check-in was by text. As a result, I had to go back the next morning and do as much of the check-in as I could. Please make this clear as it was new to me.STEPHEN B.
Le client n'a pas laissé de commentaire.brian H.
Your online rental is a pain and takes too long. The software would not let me finish either.William H O.
The truck seemed a little beat up and there was a pine tree branch sticking out of the roof near the back door. The truck was perfectly functional though.John B.
Attendant was rude.Cliff W.
Worse uhaul experience. I ordered a 26 foot truck over a month ago. Got a call the day before saying they didn't have a 26 and they would give me a 20 foot. In order to fit my stuff I started getting rid of of my furniture. So I am already out of money because I will have to purchase more furniture. I show up the next day to pick up a truck and they tell me they don't have a truck for me and they only have a 15 foot. But the truck isn't there I have to drive to a different location to find it. I already got rid of stuff and couldn't get all my stuff to fit in a 15 foot truck. I had to be out of my townhome that day and all uhaul would do is try to get me a trailer and still charge me for it. So I spend more money on the 15 foot truck and trailer than I would have with a 26. They were unsympathetic and wouldn't not do anything to help. In my mind it was there fault. if anything I should have got the trailer for free not pay more. All they did was hide behind there 50 dollar refund guarantee. They â€œrefunded my guaranteeâ€ and used it as there way of not being responsible for me not being able to get my stuff moved. Never using uhaul again. I should have be refunded the guarantee for both promises falling through. I should not have paid for the trailer because of there scheduling incompetence. In addition the truck was pretty much empty. I filled it up to ensure I could make a 200 mile move. But ended up putting more gas in than was in there originally. This was not an EKS problem this is a uhaul problem.Joshua C.
Le client n'a pas laissé de commentaire.BRENT G.
Le client n'a pas laissé de commentaire.Timothy S.
Le client n'a pas laissé de commentaire.lee H.
Le client n'a pas laissé de commentaire.Jennifer D.
Le client n'a pas laissé de commentaire.Vaisou P.
Le client n'a pas laissé de commentaire.Kelly B.
Le client n'a pas laissé de commentaire.Eric P.
Le client n'a pas laissé de commentaire.Paul S.
Stop nickel and dimming people. You show one thing on the website then when you show up it's not available or doesn't have a ramp or not as shown. Plush this stupid 0,79 cents per mile. Ridiculous.Wendy F.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Janet E.
Le client n'a pas laissé de commentaire.Steven G.
Let me know beforehand when my truck is at a different location. I got an email saying on spit at 8:30 then they told me it was another place that didn't open until 9:00 and I had people waiting to help us move for 30 minutes while we had to wait.JJ D.
Le client n'a pas laissé de commentaire.Ronda S.
Having a few more dollies and car haulers on hand at this locationRyan A.
Le client n'a pas laissé de commentaire.Eric T.
Le client n'a pas laissé de commentaire.calpurna N.
Le client n'a pas laissé de commentaire.Joan B.
I have rented from this dealer many times and have always had a good experience.Gary P.
I ended up snowed in the morning I was supposed to return the truck, they were very nice about it, explained how I would be charged if it wasn't back in a certain period of time, asked if I needed help. I ended up being several hours later than my appointment, but they did not charge me an extra fee. They were both professional and kind.Josi K.
Prices are a little highJim R.
Le client n'a pas laissé de commentaire.Lori E.
The cab smelled like cigarette smokeAmberlie B.
Le client n'a pas laissé de commentaire.Ty C.
The staff did a great job. Both picking up the equipment and returning it went very smooth and quickly. Definitely would rent again from this location.Kendall B.
The check-in process on-line at U-Haul.com made picking up and returning the trailer a breeze.Kent J.
Le client n'a pas laissé de commentaire.Kris M.
Thanks for the awesome service!Don P.
Wear a mask consistently, the employee who rented us the van walked into the office without a mask and then put it on after being near us. The back of the Uhaul was full of unfolded, unorganized packing blankets. We had to do a U-Turn in the parking lot which turned into a 15-point turn. I did appreciate that the windshield was defrosting when we picked up the truck.Hillary P.
Right as I checked out the truck I slid sideways on the ice on a slight hill. This was a near miss and easily could have been an accident. It was where the water runs off the storage units. This is an accident waiting to happen. Other that that my experience was great.Rex D.
Le client n'a pas laissé de commentaire.Heber P.
Amanda was friendly and definitely went the extra mile to help us. Merci.Janet H.
Le client n'a pas laissé de commentaire.Jeffrey C.
Le client n'a pas laissé de commentaire.Douglas D.
Le client n'a pas laissé de commentaire.Grant C.
Le client n'a pas laissé de commentaire.BILL S.
Equipment was not serviced or checked out, spent 3 hours try to get tires changed in the early morning hours, I should get paid to work on your junk.Zan S.
Great help and friendlyMike J.
When I went to return it there was a younger lady on the phone who was being a total jerk and wouldn't open the door and sat on her phone . It's like she didn't want to workJordan H.
Expenses to rent a trailerJeremy O.
Le client n'a pas laissé de commentaire.Elizabeth W.
Le client n'a pas laissé de commentaire.Scott F.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Cassandra S.
Le client n'a pas laissé de commentaire.Christopher J.
It would be nice to get an estimate of how long it takes to get approved.Jeremy C.
Le client n'a pas laissé de commentaire.Neil F.
Le client n'a pas laissé de commentaire.Jeffery S.
Le client n'a pas laissé de commentaire.Jesmie S.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.Xavier O.
Le client n'a pas laissé de commentaire.robert P.
Le client n'a pas laissé de commentaire.Gordon B.
The mobile phone self check system is terrible. The reviewing process took very long. the process of finding the key was painful. There is no sign to suggest where the office is. The system put down the wrong location of the key. In total, the whole process took almost an hour. Will never try to pick up the truck using the app again.Linyi Z.
The truck windows were very dirty and difficult to see thru. The check in girl very efficient and helpful.Jerry H.
Le client n'a pas laissé de commentaire.Mike H.
Le client n'a pas laissé de commentaire.Alizia M.
Very informational for the return processJennifer K.
Le client n'a pas laissé de commentaire.Daniel D.
Good people very good to work with.TOMMY R.
Le client n'a pas laissé de commentaire.Karsten D.
Fast, efficient, will definitely use again.AUGUST M.
Check that the equipment are you giving it's the right one. You should know at least what equipment you have left.RICARDO N.
Le client n'a pas laissé de commentaire.Chad H.
Le client n'a pas laissé de commentaire.Lory F.
Le client n'a pas laissé de commentaire.MICHAEL B.
Be sure the trucks are clean and in working order. My 10' truck only got ~2-3 mpg and I drove slow and carefully. There was also garbage and debris in the back of the truck when I received it. I had to clean it myself before using.Zachary G.
Le client n'a pas laissé de commentaire.Heather U.
Le client n'a pas laissé de commentaire.Michael B.
The online paperwork should allow a way to edit what is already in the system AND the updated conditions of rental seem cumbersome. These are suggestions only. My lifetime experience with Uhaul has always been good.Eldon B.
Le client n'a pas laissé de commentaire.WENDELL M.
Not make the customer do the work that employees are supposed to do like unhook trailers and move them to where the rep wants them stored.Arno C.
The process was very easy and I had no problems.Alicia B.
We left it after hours which was very helpful.Julie T.
Le client n'a pas laissé de commentaire.Edvira B.
Take better care of the truck, there were too many at the location and that detracted from the care of the vehiclesLouise P.
Le client n'a pas laissé de commentaire.Jesse W.
Le client n'a pas laissé de commentaire.Wendell G.
Customer service rep was busy but incredibly efficient and very customer-focused. She deserves a thank you. Please pass mine along.LARRY J.
Le client n'a pas laissé de commentaire.Thomas F.
Le client n'a pas laissé de commentaire.Russell M.
Le client n'a pas laissé de commentaire.Emily S.
Le client n'a pas laissé de commentaire.Eric S.
The cab if the truck had a child's shoe and candy left under the seats. The A/C didn't work and I had a 3 1/2 hour drive in 91Â° weather. Not impressed at all.Colleen R.
Le client n'a pas laissé de commentaire.CHRIS S.
Le client n'a pas laissé de commentaire.MITCH H.
The truck I rented had very loose steering. The transmission was presenting problem finding the right gear, and the tires could have had more tread. Not the typical service I am use to.Susana C.
Very friendly and helpful in getting our reservation expedited.Bob J.
Le client n'a pas laissé de commentaire.Allyn F.
Le client n'a pas laissé de commentaire.Bob W.