Customer Reviews for El Rio Multiservices
(U-Haul Neighborhood Dealer)

36 évaluations

2731 N Vineyard Av Ste A   Oxnard, CA 93036

(805) 487-2460

Heures d’ouverture

  • Mon-Fri: 9:30 am–7 pm
  • Sat: 9:30 am–6 pm
  • Dimanche : de 10 h a.m. 3 h p.m.

Services dans cet établissement :

Pour nous contacter

(805) 487-2460

2731 N Vineyard Av Ste A
Oxnard, CA 93036

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9:30 am–7 pm
  • Sat: 9:30 am–6 pm
  • Dimanche : de 10 h a.m. 3 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Eric C 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Satch H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

guadalupe s 
Évaluation :
5

The gentleman that checked us in and looked over the vehicle was very customer friendly. Made us feel welcome. I would recommend them to anyone bringing a uhaul back to the Santa Paula area. Merci.

Cynthia A 
Évaluation :
3

Great Customer Service

Robert M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andy L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julian s 
Évaluation :
1

Terrible service. Nobody was at the location. After waiting 20 minutes and contacting Uhaul somebody showed up. Didn't speak English. Took me 45 minutes to get the truck.

Salvatore G 
Évaluation :
3

I originally booked to pickup in Thousand Oaks, CA. I received a call from a U-Haul rep a few days prior. They told me I had to pick up the trailer 40 miles away at a later time than I requested. I complained as this would add 80 miles to my trip. The rep told me to take it or leave it. I went online and rebooked for El Rio (they were very helpful) for a Saturday pickup which was much better for me. I wish the rep who called would have worked with me to solve the problem rather than leaving it up to me to resolve after U-Haul failed to accommodate the original pickup. I don't believe that 40 miles counts as the same pickup location.

Neil H 
Évaluation :
3

The location was simply a drop off point. No real facility or inspections. Person who processed taking in the van was surpuprised by the condition of the tires that he was showed in the photos taken after blowout..

Patricia R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neysa N 
Évaluation :
1

The location was in a very rough part of the city with people hanging out and the dumpster overflowing. Hard to determine if the truck we were leaving would not be broken into or stolen after we left. No personnel in the office that day.

Barbara B 
Évaluation :
2

Difficult to find location. I had also reserved an appliance dolly ahead of time but they did not have one available when I got there. I had to work without one.

jeremy J 
Évaluation :
4

Called the place to confirm location but no one answered. I have to call several times to make sure I am returning the truck lti tge right place. There was no sign for Uhaul business location return or inquiry.

Orlando N 
Évaluation :
4

Add a bigger sign and make it more visible.

Tong S 
Évaluation :
3

Battery on the vehicle died in about 10 minutes. The battery was really unstable the wntire time. Really glad i didnt have to use service a second time. When i tried to return the truck it took about 5 minutes and many click for it to finnaly turn on. Very sketchy.

Mario S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antoinette M 
Évaluation :
4

Low tire sensor issue and gas cap sensor issue, but everything was working great.

Myron M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Greg P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

REID E 
Évaluation :
5

The associate that helped me was top notch. I'll definitely be coming back as much as I can!

NICHOLAS A 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MARTIN S 
Évaluation :
5

They were friendly and help through a quick chick in and out process.

NOE A 
Évaluation :
2

Location was difficult to find, Booking person lacked professionalism

ANITA L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shelly T 
Évaluation :
4

Ok

JUSTIN M 
Évaluation :
5

Honestly, the service was great. The employees were extremely helpful and kind and did whatever they could to help us out. Would definitely recommend this location to others.

JASMIT S 
Évaluation :
1

The lady who assisted me with my reservation was very polite and friendly. But, the whole check in process took place inside the laundromat's utility room. There is not assigned office or desk for U-Haul. Unfortunately the car itself was in very beat up conditions; * To get the ignition key to turn I had to play a lot with it every single time I started the car. * I could hear air coming through the driver's side door while driving. * The steering wheel was peeling off and felt very unpleasant to drive. In short, I felt ripped off with such expensive fees for a poor service.

Alberto M 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ALBERTO V 
Évaluation :
3

Le client n'a pas laissé de commentaire.

VANESSA B 
Évaluation :
5

The only issue I could see where improvement could be made is possible signage indicating where the office for UHaul is- it looked like a storage room and I was somewhat unsure that was were I was supposed to hand over my key- even though the assistant informed me it was

Renzo F 
Évaluation :
1

I will never use this location. They did not help me at all and made up charges. What they did is ridiculous and makes me not want to use u-haul.

Sergio J 
Évaluation :
2

Gas cap leaked gas all the way from California to Virginia. No telling how much I lost in transit. It also stank up the cab and made me sick while driving

David A 
Non les évaluations ont été soumises pour cet établissement.

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