My whole Uhaul experience was terrible that day. First, the Union Ave cancelled my month-long reservation with no warning. When I went to pick, up my 15 ft truck they told me they gave it away. What was worse was the customer service I didn't receive there. They could have cared less. No one cared at all. I had to get online and find a 10 foot truck in an area that was not a good place to be.THOMAS A.
Customer Reviews for Electrolyfe Juice Bar
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Memphis, TN 38106
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Being on time, and actually having the â€œguaranteedâ€ reservation equipment on site is a good start. Being knowledgeable about how the truck and tow works and not just winging it is also helpful especially when the customer is towing a car.Igal M.
The truck was very loud then the brake warning light came on. While I was driving the truck. I thought I wasn't going to be able to stop the truck while I was moving m.Terrance F.
Horrible experience. This was not my original location. Original location was closer to my starting point and pick up time was 10AM. I received a call at 7:45AM telling me that the location did not have a truck (that I had reserved and paid for several days ahead of time). They found another truck at another location (a juice bar miles away from original location) that would be ready at 12:00. Even though I did the online reservation, the manager, working remotely, had to reenter all of my information and wait for confirmation from UHaul. Oh, and the truck did not show up until 1:00PM. I finally got the truck at 1:45 (so much for skipping the wait by going online). The truck also only had a half tank of gas. I got charged twice, once for each reservation and had to go thru the process of requesting a refund for one of the charges, which was actually pretty easy. Now I am getting charged 2,73 $ for the 6 extra miles driven. I guess they don't take into account that they moved my pick up location more than that from my start point.Kurt V.
Le client n'a pas laissé de commentaire.Evelyn B.