Le client n'a pas laissé de commentaire.
Victoria K
Customer Reviews for Eli's Mobil
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The truck wasn't in great shape. It had a leak that got out mattresses wet in the rain and the lock didn't work. The location itself and service was fine and convenient.
Emily DVery small location and small parking area.
Tai NPerfect location to rent a UHaul. The service and attention to details made the transaction a pleasure to come back at this facility in the future.
Paul SThanks for having vehicles available when needed
DANIEL MThe fuel tank was empty. I was told to return the truck with the tank 1/4 full, which I did, and I would be given a credit. The credit was $21.50, but it cost me $31.50. That will be the last time I get scammed by Uhaul.
Richard FThe gas tank was down to 1/8 of tank, almost empty. The party that rents these vehicles should at least put in a full tank
Warren BVery good
Gagik GThis location was helpful but it had to be my 3 location I went to, in order to get my truck and equipment. Unfortunately they helped fix another locations caused problem.
Terrance DYou can stop fucking bothering me. Fuck uhaul
pedro Rthe workers are wonderful people, Steve is an honest, kind, person, I respect him a lot, he always treats the client with respect. My suggestion is that when the customer brings the car back in a drunken state, charge a large amount of money so that he does not commit such a disgraceful act again.
ARMAN HVan leaked gas. Smell in the cab was awful and had to keep the windows open despite the heat. When I added fuel at the end of the rental there was a new puddle of gas dripping from underneath the filler. Attendant was courteous and said he would take care of it. But the prior rental surely had the same problem. Unacceptably dangerous risk due to inadequate maintenance/inspection.
George RThey told me they are going to give me credit for $25 if I fill the tank at 1/4 and the tank was almost empty I spend $35 on gas and I only drove for 20 miles they charge me $38 at first and they charge my card again for $29
Jamel Mthis location chits customers, overcharged us for gas and mileage
ARAM SThe air conditioning in the van we had would only blow through the defrost vents on the windshield. During the time we had it, ithe weather was over 100 degrees.
Michael VThe last person who rented the truck, did not sweep away the grass and dirt in the back of the truck.
an pHad a great experience! Would definitely rent from again!
jessica kBest U-Haul experience I have ever had. I will travel far and wide to go to this location. I'm in customer service, let me tell you, 5 GOLD stars. Loved everything from the employee interaction to the extension (unscheduled) I was worried about keeping the truck past my original date.. boom, yall made me smile when I seen the receipt. Keep up the good work, and you guys please feel free to send this review to the people I rented it from
Curtis BEverything went great... couldn't ask for more.. service/process was great and easy
Ricky LExcellent service and first rate equipment! Eli's Mobile never disappoints.
james eGreat service from the gas station attendant Fast and Quick and I was on the road
RUBEN MEasy smooth experience
Brian KKeep up the good work
Ajibola SAll good. Good communication on phone. Excellent care when filling out form. I'd come here again.
Marie Gvery good service.
Sarkis MNatenk
gevorg dCheck inner tires before giving to new customer
Michael Snice guy
COREY EThe truck was pulling hard to the right. I was almost in an accident twice. I tried to take it back to the place I pick it up from but the guy there told me don't bring it back there or don't call him if I have any issues.
CHRISTOPHER RSteve the owner was very helpful and made the experience a breeze. You should have more facilities like this
Noel KExcellent service and product
Howard MThe back of the van was extremely dirty when we received it. I was disappointed with the maintenance and cleanliness of the vehicle for what seems to be a very new van.
Owen FThe original drop off location refused to accept the uHaul. This location was very helpful and friendly
VIKAS PSteve the owner was very helpful and walked me thur everything !
kathy aNo explanation of buttons in dash.
Scott DCheating is too much
GURGEN MGood, fast and friendly customer service. Truck was a little dirty but worked fine .
Steve SLast minute emergency need due to loosing my truck in a crash. They truly helped me.
SANTIAGO VThe app was not working at all. Photos were not uploading. I stayed there trying to make it work for 30 minutes. I was not able to return the van using the app. This location had to do extra work for me the next morning to check in the vehicle. Please fix the app.
Blaine OThe truck stopped several times due to battery issues. I couldn't even move with this truck. Had to call road side assistance several times and they charged me for a extra day which for a rental didn't use?
MANNJOT BThe vehicle was loud and anyone that rents it should have noise cancelling headphones. Definite issues with the muffler. My brother followed in his own vehicle and could hear it with the windows up and 3 cars away. Also, check engine light came on during the use.
MARTIN ADIRTY WINDOWS SMELLED LIKE SOMEONE SMOKED 10 PACKS OF CIGARETTES
MICHAEL FTalk to Uhaul about making sure the listed times online reflect the actual times people are able to pick up at this location.
Blaine OI was not happy that I was charged $10 for insurance. I am fairly certain I did not request this when I ordered the vehicle. Otherwise a very pleasant rental experience.
Bruce RYour mobile app is complete shit! Why even roll it out if it doesn't work properly all you're doing is making your customers mad. Your app froze up and your customer service rep said that the app didn't work properly that I had to go online through uhaul.com to complete this transaction. I wasted 45 minutes trying to figure out what was wrong before your representative told me that your app did not work properly. 100 % bulshit
DANIEL CGreat place to fuel up before we return the truck
IMANI TEasy to schedule. Worked out great! 2nd time. We like this location.
FREDERICK BNo improvement needed!
ALAN CThank you so much ^^
Kyungho CAll damage was not marked. Could not see truck body well. Don't like the app/smart phone customer service system. What if someone doesn't have a smart phone?
ALAINE KEverythng was seemless, customer service and professionalism was excellent. Merci.
DAVID FStaff was friendly and professional. Everything done on a timely manner.
SAMUEL M