Évaluations des clients Elizabethtown Fitness Club

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Elizabethtown Fitness Club

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Dennis L. le

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Have the equipment/trailer available very disappointed have used haul many times and first bad experience ever. Wanted a 5x10 and was stuck with the 6x12 for double the $ felt like it was a "money grab". Using the online app let you access the trailer and get cost but when actually placing the reservation kicked you out and had to start process over. I started the reservation process 2weeks from actual move and had to try everyday for same results feel a refund is due for inconvience and bait and switch.

Andrea H. le

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The lady I dealt with was very unpleasant and acted like I was an extreme bother to her.

Jessica T. le

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Inspect vehicle upon return and give customer final charges at check in. I waited 4.5 hours to receive a check in confirmation. I was told to just leave the keys because all attendants were busy.

Joseph F. le

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Le client n'a pas laissé de commentaire.

elliott B. le

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I received my confirmation on picking the trailer. The location I was supposed to pick up the trailer did not have the unit, I was told I would have to go to another place to pick it up, which turned out to be a 60 mile round trip in the snow & rain.

Jerry T. le

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The employees were having computer issues Sunday. They insisted on making a copy of my credit card witch I thought was HIGHLY unprofessional . All in all they we're ok the girl that was there was kinda rude but the owner was nice . I will use a different location in the future

samir D. le

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You do very good I’m very happy with you guys. Thank you

mike B. le

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Le client n'a pas laissé de commentaire.

Elisabeth M. le

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Le client n'a pas laissé de commentaire.

Anthony B. le

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Le client n'a pas laissé de commentaire.

Mike Y. le

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Le client n'a pas laissé de commentaire.

Andrew S. le

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Even though I had to travel an additional 30 minutes away from my original location, Steve was very helpful and even remained after the store closed so I could pick up the auto transporter. Great service you don’t always get these days unfortunately!

Holly G. le

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Was surprised and how seemless the process was. Would definitely rent there again

Christopher I. le

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Le client n'a pas laissé de commentaire.

Adalberto S. le

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Le client n'a pas laissé de commentaire.

Mark W. le

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Le client n'a pas laissé de commentaire.

Tara L. le

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My reservation was changed by U-Haul the day prior to me picking it up. It was now round trip instead of one way. The young man at the desk was great, but he wasn’t sure how to change it in the computer, so he asked a colleague for help. At the time she was running on a treadmill. She finished her run, then came into the office and preceded to say “this is ruining my workout “ I have never met such a rude, snobby women! I feel sorry for the individuals that have to deal with her on evenings and weekends. I will never set foot in Elizabethtown Fitness again

John A. le

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Le client n'a pas laissé de commentaire.

josh H. le

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Le client n'a pas laissé de commentaire.

GREGORY W. le

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Le client n'a pas laissé de commentaire.

David W. le

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Small truck was in excellent condition.

fred T. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

marshal E. le

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Le client n'a pas laissé de commentaire.

Darlene M. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

matthew S. le

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My pick up location was supposed to be in Harrisburg, but was moved to this location without my knowledge. It added 45 miles to my commute as well as the extra money for gas for 20'ft truck. I also had to cancel the moving company that was helping me load the truck due to the timing issue (you can'y get that refunded).Once I returned back after loading the truck (I now had to hurry and load my truck before they closed at 3 pm) to hook up the transport.I was never told to take it out of tow/haul mode which ends up sucking up your gas. driving over 1700 miles takes a lot of gas!! The lady who checked me in showed no sympathy or anything. (Although the guy that hooked up my transport was great)

Karen N. le

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The girl barely looked at me. Took my key and that was it. Not inviting at all. Would not recommend at all.

David K. le

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Le client n'a pas laissé de commentaire.

Jill W. le

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Le client n'a pas laissé de commentaire.

Aoife F. le

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Have working equipment and someone that knows what they’re doing

Tyler K. le

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Le client n'a pas laissé de commentaire.

Chris W. le

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Le client n'a pas laissé de commentaire.

Neal K. le

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Le client n'a pas laissé de commentaire.

BALAAJI P. le

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Steve was very prompt and found truck and dolly in record time in very short notice.

Esmail M. le

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Le client n'a pas laissé de commentaire.

Chad S. le

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Was to pick up at another location and there was no communication from Uhaul how that was to work, the order was originally placed on line. When I called I was assured I would have a truck and trailer and someone would call me the day before to confirm and that did not happen. A little disappointing, overall I recommend Uhaul!

Timothy K. le

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No problems there

Colleen R. le

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Le client n'a pas laissé de commentaire.

Phillip M. le

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We didnt really book before showing up and they were still able to accommodate us on the rental. Very happy with this place. 5th time using this service here.

Raymond P. le

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Le client n'a pas laissé de commentaire.

Tiffany P. le

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I was called at 4pm the day I rented the truck and asked to bring it back because they needed it for another customer. I advised that it was still packed and wouldn't be unpacked until the following day. Returned the truck the next day, and was told I was late and was going to be charged an extra day, and extra insurance, and I was given the wrong dolly and would be charged for that as well. After a lengthy discussion, explaining how I was not told anything when picking up truck or given any information, my fees were reduced to just gas.

Victor O. le

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Le client n'a pas laissé de commentaire.

Scott H. le

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Le client n'a pas laissé de commentaire.

marni O. le

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Le client n'a pas laissé de commentaire.

John V. le

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Le client n'a pas laissé de commentaire.

Steven A. le

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Le client n'a pas laissé de commentaire.

Connie B. le

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Le client n'a pas laissé de commentaire.

Edward D. le

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Have dealt with this location on several rentals. Never had an issue. Always friendly and helpful.

Mark W. le

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This is the second time we used this location. Both times we had completed the express/prepay check in. Both times they management at the location said (even though we had either paper copies or electronic copies of our payment, they said they showed no record of prepayment and wanted us to pay again. Both times it took us over an hour of argument to show payment. We will not use this location again.

CHRIS R. le

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Le client n'a pas laissé de commentaire.

Jordan R. le

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The pricing during our initial reservation was deceiving. Our final payment ended up being more than double what we thought. I don’t appreciate when costs go up significantly after the reservation has been made.

CARL S. le

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The owner went well beyond the second mile to find a truck for my wife and me, eventually obtaining one from another site.

William A. le

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Le client n'a pas laissé de commentaire.

Elizabeth M. le

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Am old school, either they did their job or not. They did their job, so it was good

Taylor R. le

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Le client n'a pas laissé de commentaire.

Rebecca O. le

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Your charges are way too much. Next time I move I will be looking into other options.

Linda T. le

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Le client n'a pas laissé de commentaire.

samir D. le

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You are very good Thank you

Ryan C. le

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Le client n'a pas laissé de commentaire.

Debra P. le

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Not a thing!

James G. le

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Compare complete customer (ie. middle initial, email address, phone number, mailing adress) when customers with the same first and last name have reservations on the same day. A lot of the issues I had (cancelled reservation, equipment I reserved not available) would not have happened if the reservations had been compared thoroughly.

Mike S. le

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Le client n'a pas laissé de commentaire.

John M. le

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The inspection pictures could be crisper and easier to see damage. Mine were not good, and when enlarged only got worse. Stickers on truck to show previous damage was great. Don't see this as Fitness Club's fault.

Mariane R. le

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Le client n'a pas laissé de commentaire.

Dennis T. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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Counter was in a fitness center. "rep" was short with me, just said "ok" looked out window to see where I park. That was it. he didn't seem to care.

Linda T. le

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Le client n'a pas laissé de commentaire.

Jose T. le

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More detailed inspections when recieving a equipment, mine had a bend axle

Robert E. le

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Directions on what to do on drop off.

Edward D. le

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Le client n'a pas laissé de commentaire.

Chris S. le

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People had no personality, Trucks alignment very off center, truck drove very poorly. Odometer was .1 higher when getting into the truck then on ahreement, then i dropped it off took a picture of fuel and odometer and they charged me .2 more miles also. Very poor experience altogether

James K. le

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Le client n'a pas laissé de commentaire.

Dennis T. le

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Le client n'a pas laissé de commentaire.

Sally W. le

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Le client n'a pas laissé de commentaire.

Donna W. le

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Le client n'a pas laissé de commentaire.

john P. le

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Le client n'a pas laissé de commentaire.

randy K. le

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My only recommendation would be that you could get in and out faster and be on your way. The folks that were processing your paper work were very friendly and polite it just needed to be quicker.

william L. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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See above.

Ron D. le

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Great staff and always a good selection

Dennis T. le

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Le client n'a pas laissé de commentaire.

WAYNE S. le

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Le client n'a pas laissé de commentaire.

Ivan P. le

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Le client n'a pas laissé de commentaire.

raymond U. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Pick-up and drop-off was quick and easy. Receipt for after-hours drop-off emailed within 24 hrs. Vehicle in good condition. Easily accessible location. Operator called ahead to notify renter of several vehicles scheduled for pick-up at the same time and recommended an alternative and suitable pick-up time to avoid waiting at counter.

Karyn S. le

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No problems at all. Everything was so easy and friendly. Thank you

Tim B. le

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Bianca G. le

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Le client n'a pas laissé de commentaire.

Scott H. le

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Le client n'a pas laissé de commentaire.

John V. le

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Le client n'a pas laissé de commentaire.

JOE F. le

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Le client n'a pas laissé de commentaire.

pamela H. le

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Le client n'a pas laissé de commentaire.

Ryan B. le

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Le client n'a pas laissé de commentaire.

wendy R. le

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Le client n'a pas laissé de commentaire.

Matthew D. le

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Le client n'a pas laissé de commentaire.

Joseph G. le

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Elizabethtown Fitness had clean, great running trucks!! Easy check out and in - great experience!

dawn W. le

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All I had to do was hand the keys over. Receipt was emailed to me.

James F. le

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I disnt know anything about rental trucks at the time I rented it. When we got the truck to the location and started to load, it was only then we realized there was no ramp or easy way to get stuff in the truck. It would have been helpful at the time of rental to know if there was an extra purchase option for a ramp or an easier-load truck.

Jeffrey T. le

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Le client n'a pas laissé de commentaire.