Évaluations des clients Elizabethtown Fitness Club

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Elizabethtown Fitness Club

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Jerry C.
Évaluation :

Le client n'a pas laissé de commentaire.

Frederick C.
Évaluation :

Very convenient and accommodating.

Jason A.
Évaluation :

the truck ran well

Wendy W.
Évaluation :

Le client n'a pas laissé de commentaire.

Frank W.
Évaluation :

Le client n'a pas laissé de commentaire.

RITESH P.
Évaluation :

Le client n'a pas laissé de commentaire.

FRANK K.
Évaluation :

I was completely satisfied.. We went to another location first in palmyra and they did not have vehicle we wanted. They search the area and found what we wanted at the Elizabethtown location. Great customer service at both locations.

Matthew K.
Évaluation :

The good part is the location has a drop off box. I got charged extra day for returning to this location vs original location reserved which had no drop off box for keys.

Jon S.
Évaluation :

Le client n'a pas laissé de commentaire.

Joseph E.
Évaluation :

Didn't have any problems experienced that would've need changed

Doug T.
Évaluation :

Le client n'a pas laissé de commentaire.

Amber H.
Évaluation :

Dropped off after hours no problems

Pauline T.
Évaluation :

Le client n'a pas laissé de commentaire.

JESSICA C.
Évaluation :

The bed of the truck was clean, but the driver area was not. It smelled as if someone had a personal accident in it. The pickup process was a disaster. The mobile pick up was apparently not an option for this location, even though it says it is. Then, the young lady who did the paperwork with me completely started the reservation over, and entered in the wrong drop off site, even after I asked her to confirm she selected the correct one. This caused a huge issue on the drop off end. While I will use U Haul again, I'm thankful I will not have to use this location again.

SUSAN E.
Évaluation :

Maybe but the truck transmission sounded like it was driving in second gear all the time, the engine light came on, and the back door got stuck and we could not get it down.

Tracey D.
Évaluation :

Le client n'a pas laissé de commentaire.

mark M.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK W.
Évaluation :

the online site needs to be faster, i lost out on 20 minutes of my time trying to get access to the truck, and then you still have to go inside the building to get the key. Should have access from the outside to put in a code to open the door to a box of some kind. the trucks should be washed once in awhile. the login process is flawed as you cannot submit photos if you have an issue with damage to the truck, and the pictures need to be closer and brighter so you can see it better, or the option to zoom on the picture to see better.

Kevin E.
Évaluation :

No changes needed at this location...everything went smoothly!

Richena D.
Évaluation :

The staff was great.

John P.
Évaluation :

Le client n'a pas laissé de commentaire.

Jon B.
Évaluation :

Better customer service.

Joshua M.
Évaluation :

Le client n'a pas laissé de commentaire.

Joceylan M.
Évaluation :

Le client n'a pas laissé de commentaire.

Pamelia C.
Évaluation :

Rental was excellent.However the Mover Helpers were a No Show ! And with having to be prepaid ! I am expecting a full refund for that no show service!

Kirk R.
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher W.
Évaluation :

Friendly and pleasant customer service, especially being at a fitness center.

SCOTT E.
Évaluation :

Le client n'a pas laissé de commentaire.

Lynn M.
Évaluation :

Working with the people at 626 S Market st in Elizabethtown PA has always been a good experience with great customer service! Would definitely recommend this place to rent a UHAUL to my friends

TANIS S.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES M.
Évaluation :

Super. Thx .

REGINALD W.
Évaluation :

My experience with uhaul was terrible. Live chat is no answer, customer service number after an hour on hold ...disconnected. yet I called again and requested payment dept, guess what you answered on 3rd ring, go figure. You charged us 945.00 dollars for a 5 hour rental from Elizabethtown PA to Harrisburg PA and back. I tried to get help but no answer, no help, nothing. A man named Joe in Mt. Joy looked into it, but we do not have written notice of the return of our money. We want our money back and with aggravation and carelessness, on your part, you should give us a full refund. For an hour I listened to a tape saying to review my experience. Negative 20. I will never ever use uhaul again nor will I recommend it to anyone.

Joseph M.
Évaluation :

Le client n'a pas laissé de commentaire.

Janelle H.
Évaluation :

Have my order ready when I arrive

George C.
Évaluation :

The trailer was not at the location it was supposed to be. The latch was broken on the roll up door. I did not realize it until I got it home. The owner of the location and people in the business were not wearing face coverings. I have a medical procedure coming up and I really need to protect myself.

Eric Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Carl L.
Évaluation :

Le client n'a pas laissé de commentaire.

Dominick D.
Évaluation :

Le client n'a pas laissé de commentaire.

Joshua F.
Évaluation :

Le client n'a pas laissé de commentaire.

Nathan K.
Évaluation :

Le client n'a pas laissé de commentaire.

Linda S.
Évaluation :

Le client n'a pas laissé de commentaire.

GREGORY S.
Évaluation :

The vehicle was clean and in excellent working order. I was told that if I have any questions to call, and I did. The person answering responded quickly and was very helpful. My only "issue" was that I wanted a 10 footer, but because of first come first serve, I had to use a 17 footer. But, and this was amazing, I actually requested the wrong size-- as it turned out, the 17 footer was perfect. THANK YOU.

damon P.
Évaluation :

They were so extremely helpful, and kind.

Frank G.
Évaluation :

Customer service was sub-par, I walked into the fitness center (not clear where to go for U-Haul) and the U-Haul representative gave me the impression that I wasn't welcome, arrogate and didn't smile once. Rather he was trying to challenge me on the fact I paid my order online vs. a reservation. I will not rent from the location again.

Kerrie J.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN K.
Évaluation :

Le client n'a pas laissé de commentaire.

Blake M.
Évaluation :

Le client n'a pas laissé de commentaire.

Benjamin W.
Évaluation :

Due to a computer glitch I reserved a truck that wasn't available. When I showed up the guy I dealt with (I'm assuming the manager/owner) offered to give me a bigger truck at the same price. Great customer service

Jorge M.
Évaluation :

The hired Moving help people never came, now I fight to get my money back.

Myron S.
Évaluation :

Le client n'a pas laissé de commentaire.

William H.
Évaluation :

Le client n'a pas laissé de commentaire.

Sandra F.
Évaluation :

I had to do self checkout. Taking all of the required pictures was tedious and the verification code question was not explained well. The website didn't accept my first code. Whenever I have returned a rental car during off hours all I had to do was write down the mileage on a copy of the contract and drop that and the key in a box. I think you should streamline your drop off procedure.

Sarah Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Ronald K.
Évaluation :

Le client n'a pas laissé de commentaire.

ERIC H.
Évaluation :

Le client n'a pas laissé de commentaire.

Shirley R.
Évaluation :

Rental process was smooth & easy. I have rented Here before and would do do again.

Jay R.
Évaluation :

Le client n'a pas laissé de commentaire.

Kay S.
Évaluation :

Le client n'a pas laissé de commentaire.

Virginia D.
Évaluation :

They have been great to work with.

Ryanj B.
Évaluation :

No handcart was present.

ERIC H.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert H.
Évaluation :

Le client n'a pas laissé de commentaire.

Chester H.
Évaluation :

The young girl who took care of me acted as if I was intruding on her personal time. When I went to pick up the truck, she was on her phone numerous times and spoke to me as if I was a teenager. When I brought the truck back she TOLD me to put the truck back because they were closed. It was still five minutes before closing. The whole process was very unprofessional.

Robert A.
Évaluation :

The right front tire pressure light was on when picked truck up. Put air in right front. Drove only 36 miles and on way back light came on again. Told truck was full of gas. Only 36 miles driven and tools 7 gallons to fill. On average a 15 ft Uhaul gets 10 miles per gallon. I do not think tank was full. When I filled it gauge went past full mark. Was under line when picked up. Other than that everything was fine.

Steve Dale S.
Évaluation :

Le client n'a pas laissé de commentaire.

Madison D.
Évaluation :

It took over a half hour after our reserved time to get our truck. This may be less of a critique on the location, but rather a critique of the system. It had recently changed, so the clerk was confused. It was a slow system that didn't recognize the info I had already put into the reservation. Uhaul, please fix your system. Local businesses are trying, but your technology made it a terrible experience for us today.

Justin M.
Évaluation :

Le client n'a pas laissé de commentaire.

Jason B.
Évaluation :

Le client n'a pas laissé de commentaire.

Eva B.
Évaluation :

Le client n'a pas laissé de commentaire.

john P.
Évaluation :

Le client n'a pas laissé de commentaire.

Brian A.
Évaluation :

Le client n'a pas laissé de commentaire.

Mark B.
Évaluation :

I chose mobile pick up to avoid contact with people and the whole process was painstakingly miserable. The app is slow and took forever to load and verify and than after everything was done i still had to go inside for the key for the truck. Kinda defeats the point of mobile pickup for me. Couldn't the trucks have a lockbox for the key?

ANDREW S.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES M.
Évaluation :

Le client n'a pas laissé de commentaire.

Bryan M.
Évaluation :

Le client n'a pas laissé de commentaire.

SCOTT H.
Évaluation :

Le client n'a pas laissé de commentaire.

Alan G.
Évaluation :

Le client n'a pas laissé de commentaire.

William C.
Évaluation :

Location was "closed" but UHaul employee was working on trucks in the parking lot. He was efficient and courteous and got me on my way. Truck was new and clean and ran great.

Sheila B.
Évaluation :

This is the third time of used this location for uhaul. I am very pleased with my experience.

William T.
Évaluation :

Le client n'a pas laissé de commentaire.

diane R.
Évaluation :

Have better variety of trailers at sites. I had to travel over an hour to rent the size I needed. When I returned the trailer, that site had a LOT of every type.

Kenneth H.
Évaluation :

Le client n'a pas laissé de commentaire.

Alan G.
Évaluation :

Le client n'a pas laissé de commentaire.

Lynn M.
Évaluation :

Le client n'a pas laissé de commentaire.

Alan G.
Évaluation :

Offer the moving supplies Like the dolly's and blankets free of charge!

SCOTT H.
Évaluation :

Le client n'a pas laissé de commentaire.

Boni O.
Évaluation :

Le client n'a pas laissé de commentaire.

Boni O.
Évaluation :

Le client n'a pas laissé de commentaire.

Edward D.
Évaluation :

Steve is always very accommodating. He did reach out and ask if I could pick up my rental earlier than I had scheduled it due to CORVID-19, but he was willing to stay open late for me if I couldn't. I was able to pick it up earlier, no worries. Then what I needed it for had moved up as well, before the time we had moved my pickup time to, again due to CORVID-19, and Steve accommodated my requests. I have rented here on a few occasions, and always had a good experience.

Terrence K.
Évaluation :

Customer service was excellent by the owner! Previous visits had younger gentlemen who had no customer service skills. The owner was very helpful throughout the rental process. 5 stars!

Alan G.
Évaluation :

Lower the pricing for people driving over 100 miles and offer better deals when wanting to rent for more then just a one day rental!

R S.
Évaluation :

Le client n'a pas laissé de commentaire.

Kyrie C.
Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer T.
Évaluation :

I was just disappointed that it didn't come with A ramp to move things up in the truck.

Burell W.
Évaluation :

Le client n'a pas laissé de commentaire.

Charles F.
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel W.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary W.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael H.
Évaluation :

Excellent transaction

Jamaal W.
Évaluation :

Steve is a great guy he help me alot i appectice so much

Non reviews have been submitted for this location.

Retour
Haut de la page