Évaluations des clients Elkton Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Elkton Market

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gary B. le

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Le client n'a pas laissé de commentaire.

Jeffrey J. le

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It was a complete disaster. Truck was filthy inside. First off there was only one person at the location and it was his first day on the job. I ordered and needed 2 dozen pads - they only had 6. Then it took forever because he kept putting gas station customers ahead of me even though I had come in first. Then to make matters worse h could not get their lock off the back of the truck and I had to wait an extra 30 minutes. This business SHOULD NOT represent U-haul. They only have a staff of one person and will never be able to represent uhaul properly

Ramin C. le

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Le client n'a pas laissé de commentaire.

Ann Marie E R. le

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The owners were all rude. It is a scary place in the middle of the worst part of Elkton. First I was told I wasnt allowed to park my car. Then upon return the guy in charge yelled at me about not parking between the yellow lines. Then he got loud and rude. He wouldnt check me out until I parked in the lines. He made it difficult to get a receipt. We had to argue with him to get him to print me a receipt. I didnt trust him and he made it an awful, angry experience.

Mary S. le

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This was the most disgusting and scary place I've ever been in. You would NEVER go in this place after dark. They had a case full of bongs, a carousel of large knives on the counter, liquor and God only knows what else. I counted 5 security cameras. I asked the person renting us the truck to come out and look it over for any dings, etc. I was told that was my job. A drunk or druggie asked my daughter and I to buy her a beer. She had a can of pepper spray in her hand. There were other seedy people hanging around. The person renting us the truck, kept waiting on all the creeps and making us wait. Someone from the home office needs to check this place out and close it down. It is an insult and disgrace to U-Haul. I always rent from U-Haul and never encountered anything like this. This hell hole is located at Elkton Market (10341), 211 W. Pulaski Highway, Elkton, MD. Please have someone contact me on this matter 610-539-3368. I would hate to see anything unsuspecting person use this Uhaul locating to rent a vehicle. Mary Siegfried.

John K. le

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The truck was not clean and we spent our first hour of moving just cleaning out the truck. The location was part of a corner store where there was just 1 employee handling all customers.

Joe H. le

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While we had a reservation and confirmed it a day before, the truck we rented wasn’t there. This is the second time we ha e had a horrible experience with UHaul! The location was small the representatives were totally unhelpful and when we called UHaul, we were on hold for over thirty minutes and never got through to an agent, totally unacceptable!

John Z. le

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Le client n'a pas laissé de commentaire.

Basil G. le

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Le client n'a pas laissé de commentaire.

Andrea W. le

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Le client n'a pas laissé de commentaire.

Maurice P. le

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Great service easy access would definitely recommend.

Samantha R. le

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Le client n'a pas laissé de commentaire.

charles C. le

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Reserving truck on-line was impossible. Agent at 8267 Ocean Gateway in Easton, MD was extremely helpful.

Wesley M. le

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The app did not work, and the in person check out of the truck took around 30 minutes.

SONIA L. le

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Le client n'a pas laissé de commentaire.

Lauren B. le

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The HDG location forgot to set my truck up for 24/7. I had to drive 22 extra miles on the truck and got billed for it. I was told by elkton to drop it at HDG and then the HDG people called and were very rude when I explained why I dropped it there. Elkton management was amazing, very accommodating, and extremely helpful!

Lynne G. le

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The service was really friendly. I was a bit disappointed that there were no boxes available. They did however have a lot of trash bags! My only issue with this location is that there were several drunk/high people there buying lottery tickets: this, of course, bears no reflection on the owner, who was extremely friendly and apologetic. I would be a little leery to pick up anything here after dark. It was very easy to maneuver the truck in the parking lot even though the lot is small.

Aned R. le

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Le client n'a pas laissé de commentaire.

john K. le

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Convenient for my situation. The gal requested a picture of the odometer but accepted my mileage report when she understood I didn't use a cell phone. (NOTE: She was alone and there were other customers in her establishment.) The final receipt was accurate and met my expectations. Overall . . . a positive experience.

Ernest H. le

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Le client n'a pas laissé de commentaire.

Katie F. le

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It was fine for what it was, but just a really odd location. Didn’t look inviting, was a bit nervous to enter the building as a single female.

Kira R. le

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parking situation was a little difficult...especially since there is no rearview mirror

Maurice T. le

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Great customer service. Nice, clean vehicle.

Rosemary C. le

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Le client n'a pas laissé de commentaire.

DEREK K. le

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The inside was sticky and the engine light was on.

Donald H. le

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I had made a reservation about a month in advance, they didn’t have my truck ready more than an hour past the original reservation time.I play in a band and have to be on a tight schedule. The whole ordeal threw our whole schedule off. One of the headlights was burned out also.

regina C. le

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Nothing

Shantall T. le

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Actually stating all protocols, when I got there I was hearing a different price and things I had to pay for that customer service did not tell me. It took me about an hour to actually get situated

Robert P. le

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Le client n'a pas laissé de commentaire.

Cynthia R. le

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All worked great