We did after hours pick up with our mobile device. We arrived 15 minutes early and did not get into our truck for another 25 minutes. We still then we're required to return the truck at our scheduled time even though we wasted a good 25 minutes to follow the necessary steps before getting our truck. The approval process took awhile and I wish there would have been a disclaimer to arrive a lot earlier since this was a lengthy process. I would recommend going in during office hours as that hopefully wouldn't take as long as it took us. I assumed the self serve option would have been more convenient but it wasn't.Zina T.
Customer Reviews for Emblem Pre Owned
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Madison, WI 53704
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Place looked vacant. Maybe put a uhaul sign upSteve N.
Le client n'a pas laissé de commentaire.Tony C.
Le client n'a pas laissé de commentaire.BRIAN A.
Service was extremely fast, yard and houses were broken down and not well cared for.Ryan S.
Don't let the location spook you, I thought the service and price was excellent.Louise L.
Le client n'a pas laissé de commentaire.TIMOTHY B.
My reservation was for one location and was told by someone at that location that I needed to go somewhere else, which was a tiny used car dealer next to abandoned buildings which was confusing. Wasted an additional part of my day with the run around and the staff at the first location seemed annoyed and upset that I bothered them by being a customer. I manage customer facing employees for my job, and have managed multi million dollar dealership shops. I get it. I really do. I know a lot of customers can be annoying and usually the customer is an idiot and the cause of their own problems. Having said that, if you act like a customer is wasting your time as soon as they walk in the door and then have a reservation problem that's on the company end, not the customers, maybe drop the attitude. Dude at the car dealer was on top of his game though so that was a bright spot at least.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.SCOTT R.
Le client n'a pas laissé de commentaire.Quint L.
Le client n'a pas laissé de commentaire.Larry S.
Don't glue mirriors in place on trucks. It hinders driveability.Nika N.