Le client n'a pas laissé de commentaire.JOHN W.
Customer Reviews for Emilies Mini Mart
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Brantford, ON N3S1T1
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 8h30 am à 9h pm
- Dim : 8h30 am à 8h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Didn't agree with charges, was told someone would contact me within 48 hours and never did then received a bill with a late fee attached even though I was waiting for said call. Dolly I ordered wasn't available, even though I made the order two weeks in advance.RANDYE W.
We had to clean the back of the truck (trash, 4'x8' skid), because the guy at the store was (too busy). The cab of the truck was filthy and had garbage in it. The gas was at 3/8 tank, but the contract said 1/2 tank, and we were made to pay almost 40 $extra because of it. The file cap was just hanging there, and wasn't fastened on the spout. This location shouldn't be allowed to be a uhaul dealer, as they don't do anything to earn the money for it, and only makes uhaul look bad and unprofessional. Terrible serviceCONNIEMARIEI B.
Cashier looked asleep and told me to put my keys in the box outside but it says to do that after hours on the box. Instructions at the pickup location were not the same. Convenient location though so I can't complain.MAJA M.
Le client n'a pas laissé de commentaire.YVETTEA D.
Le client n'a pas laissé de commentaire.Glenn M.
Le client n'a pas laissé de commentaire.SHAHIRA U.
Le client n'a pas laissé de commentaire.Mario P.
Le client n'a pas laissé de commentaire.WAYNES M.
We had the truck booked for 12pm as it was our moving day. We arrived truck wasnt there. We had to wait 2 hours until the previous renter showed up with truck. Store owner would not disinfect it so i had to myself nor would he come out to inspect truck with us so we did it ourselves and sent pics of all damages we seen before leaving. Also had a diacrepency with Steve the site haul manager who was EXTREMELY rude and ignorant. Not caring we were now 2 hours behind. Honestly the worst experience ive ever had with uhaul and would expect some type of acknowledgement or compensation. We also returned the truck 3 hours early. Very dissatisfied customer. My contact is 519 761 1024 if you would like to reach out and rectify this.ISMAIL H.
Le client n'a pas laissé de commentaire.Patrick B.
The owner of the convenience store was terrible he was reading out my credit card information out loud with another customer in the shop. Also took 20 to sort everything out. He didn't have his mask on. The check engine light is on also truck stalled a few times on the road. Very unprofessional and poor service. Never using u-haul again.STEEVENS W.
Le client n'a pas laissé de commentaire.GRACEE M.
Asked for a 100 deposit had never done that and now still dont have my refund. Been 3 months since rentalJohnp J.
Le client n'a pas laissé de commentaire.Amanda C.
Great drop off experienceZamud B.
Le client n'a pas laissé de commentaire.COURTNEYLYNN R.
Le client n'a pas laissé de commentaire.STEPHANIEE V.
Hi taking so route thanksHARBHAJANS G.
Le client n'a pas laissé de commentaire.KEVINW R.
The clerk really wasn't overly helpful. There was a fair bit of back and forth in an effort to understand what was required of me. Ultimately it worked out, but the location is really a convenience store, not a uhaul location.Ken M.
Good serviceSWARNJITS G.
The U-Haul representative who the store associate contacted over the phone was beyond obnoxious, rude, and hostile. She should be fired.Richard S.
There was some issue in the system while dropping off the vehicle so I was charged extra which was refunded. Had to spend time calling the customer cafe and it would have gone unnoticed if I did not look at my receipt or credit card charge.Gaurav B.