Évaluations des clients Empire Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Empire Mini Storage

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Dustin R. le

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Le client n'a pas laissé de commentaire.

Julie A. le

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Wonderful customer service!

Jesse F. le

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Just like I said above in other comments Nikki always has helped me made things super easy if comes to storage or uhual both places were great o don’t do reviews but this was one of the smoothest easiest pick up load up and drop offs for me yet A+ both places staff and equipment

Michael P. le

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Le client n'a pas laissé de commentaire.

Jacob R. le

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Le client n'a pas laissé de commentaire.

Matthew C. le

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Well next time I make a reservation for a U-Haul. I expect the U-Haul I reserved to be there and not have to wait 2 days and travel to get another one

Michael S. le

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I was told they did not accept trailers and was charged over $100 fee for relocation. This is a bogus charge. UHaul needs to get it's act together.

Marty C. le

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In re to customer service, Nikki, and Chelsea have always been a pleasure to work with. I've never had any issues at all. Simply, renting and returning a truck has always been an easy transaction...that's a good thing!!! Although I've never had any problems with a rental truck from UHaul , some of the trucks are showing their age...maybe equipment upgrades/renewals are in the near future ;-) Warmest regards, Marty

Jarrod C. le

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Nikki was great!

Rose O. le

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Thank-you!!

Aleksey K. le

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The vehicle I reserved was not there when I arrived, yet i was told that it was. This was immensely disappointing and extremely frustrating. I was asked if I could drive north to pick up a larger truck. "SERIOUSLY!" And I was also asked if I could drive south to pick up a larger truck. "RIDICULOUS!" I of course said no to either request. Why should a customer be asked to drive to another location to pick up a vehicle that was already revered and was told that "the truck is on site." I had to make multiple trips due to the lack of adequate service and communication. I have used U-Haul in the past and have NEVER experienced this type of ineptitude. having been told that the vehicle I requested was on site, then being told that a smaller truck is my only option upon arrival, shows a severe lack of truth. This experience has left me with a bitter feeling about U-Haul. I will look to other options in the future when it comes to renting any type of truck.

Michael C. le

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Nothing could be improved as the way uhaul is set up now is fantastic! The ladies in empire storage were very kind and helpful. Had me on my way quickly.

MARCEL O. le

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The person working was excellent. Very pleasant experience.

TRACY M. le

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Le client n'a pas laissé de commentaire.

Jone W. le

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Great service. Always feel welcomed in this office. Lady on duty s very helpful.

don H. le

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Picked up truck on Saturday. On Sunday its started raining and we discovered that the rear door did not seal. We had to stop loading, repack several boxes that had gotten wet and monitor the towels that we put down to help capture the intruding moisture. A real pain in the butt.

Thomas C. le

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Le client n'a pas laissé de commentaire.

Margarito S. le

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Le client n'a pas laissé de commentaire.

Diane D. le

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Le client n'a pas laissé de commentaire.

Samantha G. le

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Le client n'a pas laissé de commentaire.

Oli S. le

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Le client n'a pas laissé de commentaire.

Derek S. le

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Le client n'a pas laissé de commentaire.

Jennifer P. le

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Really!!? We went over mileage by 14 miles yet brought the truck back on a full tank of gas and you’re going to charge us an additional $14?? Unbelievable.

Katherine H. le

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Le client n'a pas laissé de commentaire.

JIM A. le

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Nothing Nikki was awesome. We will be back??

James G. le

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Le client n'a pas laissé de commentaire.

Wade L. le

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Clean the windshield of the truck. It was so dirty it was hard to see thru...but the truck was ready on time, Nicky Was pleasant and knowledgeable. Would highly recommend and use again.

Marty C. le

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Definitely got an 'older' truck (137K miles...) that worked just fine. However, you've spoiled me with the newer vehicles. So, not really a complaint...just like driving/using the newer vehicles. Thank you ;-)

Constance N. le

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Le client n'a pas laissé de commentaire.

Marty C. le

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Simply, this is a great location. Any time that I need a rental, you are my first choice. Each time that I've needed to rent a truck, Nikki has always been very helpful, efficient, and easy with a smile. The trucks are always clean and have been totally reliable. Best wishes...

Laurie S. le

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Le client n'a pas laissé de commentaire.