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Christy Sanders
Customer Reviews for Engines Unlimited
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything went well. Enjoyed meeting your dealer. Professional and helpful.
Peggy OwensEvery time I have picked up or dropped off at this location, they are always so nice and helpful! When this location is available for me to rent from, they will always be my first choice!
Kristy LayGreat experience.
John PerniceThere was no one there and the inventory was scattered about. The office appeared abandoned.
edward laryEveryone with whom we interacted, in person and on the phone, was exceedingly courteous and professional.
Josh MartinezOwner's son just happened to be at location and assisted with backing up the trailer and was extremely nice.
Wendy BradleyVery nice and helpful gentlemen!
JANICE BARRETTI will put all the bad reviews I possibly can EVERYWHERE. I specifically said I was going to bring the van back at night and it's self service drop off, why should I be charged $20?!
Gessica MeleI had a poor experience with pick up. While getting in my car to go, the owner called me and told me that if I was coming now, he wouldn't be there. Apparently his son had car problems. He pushed my pick up time back from 8:30 am to 10 am. This was a MAJOR inconvenience. Especially because I had to be out of my apartment my 12pm. Once we arrived we still had to wait on him for an additional 30 mins, as he did not show up on time. No one answered the phone to provide updates. When he finally did show up the truck hadn't been cleaned so this took even more time. He didn't have a dolly and I already reserved one. So this ruined the ENTIRE moving experience because we were dependent on that dolly. The owner told me "the first place you need to go is the gas station, the truck doesn't have a lick of gas". I've rented from Uhaul several times and I have NEVER RECEIVED a truck on EMPTY!
Victoria HolmesRight on time. We're even willing to wait an extra minute to unload. Very Friendly location.
denise catoEverything went very smoothly. The business owners were friendly, professional, and very helpful.
Richard McMillanArea was fenced in. No one available on Saturday. Left trailer outside of the gate.
Dean LackeyIts a uhaul boneyard. Loaded with trucks. It's functional enough
JASON GADDIEEasy to get to
LINDA JONESThe inventory was fine. The office is a little humble. They do well with what they have. Would use them again. Personnel were very friendly and helpful.
HOWARD ANDERSENI had to figure out where the office was. It was pretty dirty and messy. The person receiving seemed to be confused at first what she wanted me to do. Overall experience of uhaul was horrible.
samantha langTo make things faster for everyone, you should complete the pre-check in online. It makes things go smoothly and speeds up the process.
Jerry Ussherservice à la clientèle sympathique
KIMBERLY GEVEDENNothing! Service +++
TERESA BOYDThe male owner was very unprofessional. When I arrived at the business, I entered and not one time did he acknowledge me being there. He didn't speak to me or even ask could he help me with anything. And as a paying customer I felt a way about that. Even though he was having a conversation with someone he could have easily said hold on a minute let me see what this customer needs. He just looked over me. His wife was a little more pleasant than he was.
shantorria nealOnly problem I can think of is that one tire was a bald and I told the man I got it from that it was bald and he said it would be okay other than that it was great it fit all my things and it pulled excellent
Ian JacksonWe were very pleased with service ,communication.
Joey CarterEverything went smooth. The proprierter was well informed and helpful
Donna ThorntonOnline was awful-adding 20’ for after hours drop off was uncalled for-supposed to be 24/7. Price gouging
david WellnerMore clarity about drop off procedure would be helpful. It may have been a short staffing issue, but a nice, specific sign with instructions for drop off would be great.
Tiffany CurridWe used the "after hours" drop-off process. The location looked very cluttered and uninviting. We were not sure how to secure the equipment in the cargo area of the truck since the truck would be outside the security fence. The truck had a lock attached to the cargo door - we used that lock (which obviously came with the truck, since it was attached) to lock the rear door. The following day, we received a phone call asking us to come remove the lock. It obviously was not our lock as it was attached to the truck. When we explained, the lady yelled that uHaul does not provide locks and then hung up on us when we explained, again, that it was obviously a uHaul lock since it was attached to the truck.
Leslie BainThe owner of the facility was awesome
David OwensHad to drive 45 minutes south of Tallahassee for a reserved 20' truck made for Tallahassee. That wasn't fun
Gail AusterNothing that I know of.
Allen PattersonExcellent customer service, and I will rent again from this location. Thanks, Mary
Mary LivingsExcellent Customer Service, and They were so lovely! I will be renting equipment again. Thanks so much! Mary
Mary Livingslocation did a fine job.
Leonard OmanNever dealt with a person.
David Tyler SellersNothing, the office Mgr was fantastic, the gentleman that hooked up my trailer was also friendly and helpful, great customer service.
Tim PostThe owner at Engine's Unlimited, Crawfordville's premium uhaul supplier is the best. He was knowlwdgeable and professional. I would recommend his location to anyone who needs moving equipment.
Donald CaldwellLocation was closed. Did online drop off.
RICHARD CARTERVery nice people and very helpful.
STEVEN BOHANANGreat people... Lots to choose from and very knowledgeable people.
aaron messerDidn't have the appliance dolly that I asked for, scrambled a little to get me replacement, and didn't change the equipment on the agreement, but she was courteous, and was able to handle the change in location for me. Thank you for your help.
JEFFREY POPECould find the keys to truck? I had to Look under a flower pot mysteriously it was there.
Rafael SarmientoPlease do not 3 radial tires and 1 polloester on a car carrier it cause it to sway run all polluester.or all radials. All most cause me to reck
Randy SikesVery friendly
DONALD WORRELLVery helpful agents, I didn't realize that I should have flipped the ball on my hitch over and the gentleman there did it for me, quickly and without hesitation. No problem at all, very friendly very helpful location.
Jenifer AllenThe service, both renting and returning was fast and friendly. I would definately recommend this location.
Phillip FlemingReturned outside but was raining
BEVERLY TAFFERAwesome people would recommend anyone to them
Tommy Wilkes