Customer Reviews for Englewood Storage Center
(Concessionnaire U-Haul dans le voisinage)

23 évaluations

3325 S Santa Fe Dr   Englewood, CO 80110

(720) 524-2021

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 12h pm à 4h pm

Services dans cet établissement :

Pour nous contacter

(720) 524-2021

3325 S Santa Fe Dr
Englewood, CO 80110

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 12h pm à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETHJAY W. 
Évaluation :
4

Brian was a bit lackluster and gave me the wrong truck at first. I might have driven off except I noticed that it only had 3/8 of a tank of gas. So when I told him that and the truck number didn't match the contract, he then gave me the right one. In the future, he would do better to stay on track with his job. He seemed somewhere else.

John S. 
Évaluation :
1

The truck was damaged when I got it, it was dirty abs m and smelt of old cigarettes smoke, however u did not complain. I used the truck as I spoke with them ever day except one that I had the truck explaining that I would need it longer then expected. I received harassing phone calls, I took the truck to the car wash cleanliness it inside and out, returned the truck and now in getting a 700 bill

JESSICA A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
4

Nice place. Friendly greeting.

Thomas H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Wesley B. 
Évaluation :
1

When I arrived for the uhaul on time at noon, I was told the people who had the truck were still working on taking their belongings off. I was told it would be a 15 min wait time. I waited and went inside again and was told they needed a little more time. I was given the keys 45-50 min later so almost 1pm. What is the whole point of having a darn reservation if the truck isn't ready in time. The truck was not cleaned and smelled cigarettes and wasn't swept. It seemed like if the people who had it before slept in it. The smell was pretty bad. I was told a quote and was charged 135 $dollars with all these uncommon fees. I was also charged for gas, and I had pumped it to the amount It was when I first got the uhaul. I also had to ask the employee on what to do when I return the uhaul and where i put the keys. I've never had a bad experience until this past weekend, which is pretty upsetting.

DIANA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kailin H. 
Évaluation :
2

The vehicle was somewhat clean, but not great. They were having technical difficulties both during pickup and drop off, so plan to be there for a while.

JEFFREY B. 
Évaluation :
3

Answer the phone

GARY P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mauricio C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEREDITH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JULIE M. 
Évaluation :
3

I don't even know where to begin. I was planning on doing everything online, and the actual booking process was smooth. I got the email to go to my chosen location at 1:30pm on the day of pickup. I get there at 1:30pm, and click on check out in the email. Then the website tells me that my van is conveniently located at a pickup location 12 MILES AWAY! So I drive there, and I check out the van. I entered all the information in the online portal, got the key and was on my way. The van kept showing low tire pressure by the way. When returning the van, it took me 3 attempts to do it online, but since I returned after hours, the system wouldn't let me. I dropped off the key in the after hours return, but I wanted to make sure U-Haul knows that I did. After a 40 minute hold, I was able to speak to a customer service rep. Now I had to pay. For some reason there was no way to pay my outstanding balance until a WEEK AFTER the return when I received an invoice in my inbox. And even then I still couldn't pay until 2 days after - I even called Uhaul and they couldn't take my payment because the system still didn't show my invoice. Overall, it seems like the systems and processes that Uhaul has are fragmented.

Konstantin G. 
Évaluation :
4

It would've saved time if there was a credit card reader at the store

WILSON L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan M. 
Évaluation :
4

Price was too high. Have rented similar for way less. At least you guys are good with reservations.

CHRISTOPHER M. 
Évaluation :
1

Very rude man giving me the keys. Car had low air in two tires and left blinker didn't work

Margaret G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOMENIC G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanya T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isiah L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecila S. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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