Le client n'a pas laissé de commentaire.
Stephanie R
Customer Reviews for Cold Shot Calgary
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Absolutely awful experience. Booked an AV in the SW of Calgary. Two days before my pickup date they phoned me and said I would have to drive the the NE of Calgary to pick it up. Got there, the wires for the trailer light where not wired improperly so I couldn't take that, they had two of the exact same trailers sitting in the lot but they sent me to a location in the NW to get a different one. Trailer hadn't even been cleaned but the lights worked..
Nolan DMy only issue was I booked it in Airdrie and had to pick up in Calgary.
SHAUNA CCalgary NE Local pick up location representative give us totally false information ! and trying explaining absolutely different contract information what we have in our hand . Best Regards
Zita BSome of the rental items were not available. I had to go to another location to rent them. The payment process was extremely slow. I was asked to considerbly more for the truck rental than was quoted. It took a long time to get everything sorted out.
Robert HThe communication was excellent and the lady was very friendly and accommodating. Will definitely use Cold Shot again when required.
Marcus STry maintaining single point of contact
Bhanu SAfter hours drop off. (Only open till 10:30 on Saturday)
Travis CI picked this unit up at 9:30 in the morning dropped it off before 5 o'clock in the evening and he charged me full price totally not good I feel I should've got a discount or money back. I only had it for less than a day.
Lance Cstaff very helpful and pleasant to work with.
Mark DDealing with Stephanie was great! Good Job!
GurAvinder BExcellent
lincin gIt was all perfect found everything I needed to help me move thank you
HEATHER MThe Truck was dirty when I rented it, I did not know until I got home, and now you guys are charging me extra cost. I was confused if the UHaul was using Gas or diesel. But I think 28L of Gas is just too outrageous. I think that's is a scam if you are charging 28L of Gas for just 33 Mile distance
Adeshina AEverything from pick up to return was simple, professional, and much appreciatied
david hI requested a drop-off location, confirmed twice, online and in Edmonton. Upon arriving in Calgary, I received an email saying I can no longer drop off there and instead have to drive across the city. Furthermore, this change in drop-off location had a different closing time, forcing me to rush my move. Will not put up with this again.
Lucas PI was told by the worker I would only be charged 2 days and I was charged 3
Dana LVery professional. They quickly evaluated the equipment and got me on my way.
john i