Évaluations des clients Erie Collision Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Erie Collision Center

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Alexandra J. le

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Le client n'a pas laissé de commentaire.

CHICAGOWINDOW I G. le

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You give no grace

Thomas H. le

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I was not real clear on where to leave the trailer since it was a Sunday on Memorial Day weekend. The place I was supposed to leave it was closed and their gates shut. Thankfully a spot opened up on the street where we were able to back the trailer in. We should have been made aware that we were to leave the trailer on the street. Other than that, no problem.

Andrew V. le

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Erie Collision is excellent! U-Haul's "Truck Share 24/7" is slow and terrible though. I could have checked in at the counter faster.

John C. le

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Don't charge me for 2.5 gallons of gas when I drove 8 miles. Will be disputing on my CC.

James B. le

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It was a great experience - thanks guys!

Julia W. le

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Make it more obvious it's not branded as a U-Haul location - everything was fine once i rounded the corner and saw the U-Haul truck waiting, but very confusing at first. Staff was helpful.

Jose C. le

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Le client n'a pas laissé de commentaire.

Henry W. le

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I did not use the app and talked to the staff directly. They were very clear about their requirements and expectations, and had safety tips to share. If you have any questions, ask these folks!

Maureen S. le

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Erie’s Collision Center was great. Very friendly and helpful. The U-Haul website was very frustrating and disappointing. The Approval process was taking so long, so the owner of the center was nice enough to help me in person. The Mobile site process needs improvement.

Anik D. le

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I did not understand the Uhaul policy of charging per-mile rate when we have to return the vehicle after filling the half tank. We are already paying the vehicle rental fee and per mileage cost then why we have fill the tank?

Louis R. le

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Very good

christopher M. le

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Couldn’t ask for better service.

Scott J. le

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First location did not have any space to drop off the trailer. This location ( Erie Collision Center) had space so I dropped off here. Representative should make sure location has space before telling clients to drop off at that location.

Al B. le

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Clean the truck! The cab was dirty and the back was dirty. Also, I ordered 12 pads but there were only 10.

John O. le

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Horrible nightmare. When picking up our reserved truck on the scheduled date at 1700 S Ashland Ave, Chicago, IL 60608 there was no one at the location to give us our rental. We wasted the entire day talking to U-HAUL representatives and couldn’t move on our scheduled date. Wouldn’t recommend. Irresponsible and unreliable.

Michael C. le

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Personnel attentive, knowledgable, friendly. Location looked safe; easy to get to.

Kevin D. le

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I think it's all good. Friendly,easy going people at the counter.

Corinne N. le

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No problems with the location, all problems with Uhaul. The website somehow duplicated my order, causing the app to reject me with no information given. Waited on hold for 45 minutes, then was dismissively told to create a new account account and start over. Asked to speak with a manager, waited on hold some more, finally got someone helpful. She had to delete both orders and have me start over but eventually (almost 2 hours after scheduled) succeeded in getting me approved for a truck. Your agreement has a $50 gaurantee. How exactly do I get that, after all the issues I encountered?

aida R. le

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I was very pleased with the service..

Barry B. le

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Bob is such a wonderful guy. Best service I’ve received ever.

Rachel R. le

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A true pleasure to talk and deal with the Erie team, made my move a little less stressful!

Jeffrey C. le

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Le client n'a pas laissé de commentaire.

Patricia H. le

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the truck had a low tire pressure light on when we got it. We had no issue during our move but the tire was a little low on air.

Jessica D. le

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I was charged to insurance I didn’t authorize

Ann H. le

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Great experience, the gentlemen could not have been nicer and more helpful. There was actually a closer pick up location, but the reviews were hit or miss, you never need more stress on moving day, so I went with this location. Highly recommend!

Jason H. le

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Le client n'a pas laissé de commentaire.

Estuardo O. le

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Le client n'a pas laissé de commentaire.

Lorenzo S. le

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The pick up location was great. Super helpful and convenient. The staff was easy to work with and attentive.

Eric M. le

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Very friendly staff. The rental was clean and ready for pick up.

April L. le

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Staff at Erie Collision were VERY NICE

Fontasha P. le

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Le client n'a pas laissé de commentaire.

Eddie C. le

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Le client n'a pas laissé de commentaire.