No improvements needed it's already perfect, John was so nice and extremely helpful, he provided all of the information I needed and answered all of my questions. The van was super clean and had no issues at all. I couldn't be more satisfied with my experience and I will definitely recommend this location to a friend, I would give it six stars if I can.Samer A.
Customer Reviews for Etna Motors Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Staten Island, NY 10310
(Near Clove Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Dauris M.
Le client n'a pas laissé de commentaire.Iris C.
Le client n'a pas laissé de commentaire.ISAAC G.
Le client n'a pas laissé de commentaire.THOMAS B.
Le client n'a pas laissé de commentaire.Felix P.
Surprisingly easy, flawless experience. Even kinda fun to drive, however what's even more fun is setting up your living room in the back of the truck and conducting business as usual with the top up.Lisa D.
Etna Motors went above and beyond to meet all my rental needs. Excellent customer service, always available to answer all questions.K AND S I.
Le client n'a pas laissé de commentaire.KEVIN P.
Le client n'a pas laissé de commentaire.Jorge J.
Le client n'a pas laissé de commentaire.Alfonso P.
Rented at the last minute of on a Saturday evening we it seemed everyone was renting a UHaul. When I call this location at 1264 Castleton Avenue they had two trucks and held one for me until I arrived. Fantastic Customer service and recommend this location.HUGO N.
Le client n'a pas laissé de commentaire.Rosser D.
Le client n'a pas laissé de commentaire.PAULM G.
I feel the price on the van to rent for $20 is very misleading. Rent for $20 soon become a $170 rental with pay for miles and then gas, then pay for all the fees. Very misleading.Ryan M.
Le client n'a pas laissé de commentaire.Shawn F.
Very attentiveJOHN C.
Le client n'a pas laissé de commentaire.ROSEMARYE I.
Le client n'a pas laissé de commentaire.HADY A.
Excellent customer service.EVELYNJ H.
Le client n'a pas laissé de commentaire.BRENDAN M.
Le client n'a pas laissé de commentaire.FRANCESCAA B.
Ive used this location several times and it's always a great experience. Friendly and personable! Highly recommended!!!!AMANDAT H.
I have nothing to say the U-Haul clean and great heater... thank you .RICHARD R.
John at etna motors was great. Would definitely rent a uhaul from him again over any other location.Charles M.
Le client n'a pas laissé de commentaire.CARLC V.
Appointment was for 9am. Owner didn't show up until 9:45.Daniel L.
Cannot really think of anything, service was quick, people were very friendly. The entire experience was greatKenneth L.
Clean Vehicles. Best Customer Service!ANDREEK E.
Always has truck .John is the Best!angela G.
Excellent service and helpful. Highly recommend.DELORIAJ B.
I waited in the cold for quite some time because your representative was trying to reach My contact. Let us know that you plan to call the contact so we can notify the contact about the expected call. Most people won't answer the phone for unknown numbers Everything else was surprisingly convenient! Merci.Karen L.
Le client n'a pas laissé de commentaire.PAUL G.
Le client n'a pas laissé de commentaire.SHANAMARIE D.
The manager John provided excellent service & was very helpful, I have already recommended his location to a few other people I really appreciate his assistanceFATEMA A.
Le client n'a pas laissé de commentaire.Judy J.
Le client n'a pas laissé de commentaire.DZELJALJ B.
Le client n'a pas laissé de commentaire.Jorge F.
The service here is awesome. I'm coming here every time.Moise C.
Le client n'a pas laissé de commentaire.Angela G.
Don't scam people with hiden fees!!Jose L.
Less insistence on cell phone/mobile apps, more allowance for us older folks who still like dealing with people.Stephen F.
Le client n'a pas laissé de commentaire.Elvis A.
The location was easy to find. I only used the mobile check-in so I did not deal with any people however it was quick and easy and mostly convenient.Chanel T.
No need to improve. Everything was excellent.Thomas R.
Le client n'a pas laissé de commentaire.ELVIS A.
Le client n'a pas laissé de commentaire.Sushil K.
Etna Motors' service was excellent. I have comments on two matters: 1. Exorbitant daily CDW!!! Way too high. 2. Not everyone has a smartphone, and even those that do may not use it for every aspect of life. Lighten up on the insistence of doing everything on a cell phone.Stephen F.
Cheaper pricesJonathan R.
Le client n'a pas laissé de commentaire.Ralph L.
I was still charged for the hand truck, even though I never used it, I had the van for less than an hour...Dinorah O.
Perfect from the beginning. Nothing to improve.Tetyana D.
Le client n'a pas laissé de commentaire.Patricia J.
Le client n'a pas laissé de commentaire.Sunil M.
Le client n'a pas laissé de commentaire.Andrew R.
This is a smaller site that provides excellent, personalized customer service. He takes the time to make sure you understand the contract. This is my second year with this provider. I would not rent UHaul from anyone else.Mary B.
Le client n'a pas laissé de commentaire.Pilayne F.
Le client n'a pas laissé de commentaire.Ahthony B.
Le client n'a pas laissé de commentaire.ELVIS A.
Joe and the crew were great!James C.
John was great. Very friendly.Marissa G.
Le client n'a pas laissé de commentaire.Charles S.
Le client n'a pas laissé de commentaire.Willie B.
Le client n'a pas laissé de commentaire.Linda P.
Le client n'a pas laissé de commentaire.Laura C.
Maybe give credit when returned with more fuel than rented.SERGIY D.
Amazing services very friendly and professionalJuan D.
Le client n'a pas laissé de commentaire.ROY D.
There is really nothing to improve. I'm impressed with every visit.SERGIY D.
Le client n'a pas laissé de commentaire.MengYing L.
Le client n'a pas laissé de commentaire.Marjorie L.
The gentleman who checked me in was top notch. Professional and courteous. Don't always find that when renting a van/truck.Dennis E.
Le client n'a pas laissé de commentaire.Frederick H.
We had an excellent experience with Etna Mother's. The truck was clean and we'll kept. The owner John of Etna went over the contract with us and was very helpful. I would totally recommend it.patrick A.
Best location on Staten Island, they beat the customer service on Bay Street! I keep renting here and every time its a breeze.SERGIY D.
Le client n'a pas laissé de commentaire.Kathleen S.
Le client n'a pas laissé de commentaire.Ivor M.
Le client n'a pas laissé de commentaire.Gilberto C.
Very friendly and helpful. Went over the details or the contract and answered all my questions.Carmelo D.
The gentleman at this location is very personable. It is a small operation and felt like renting from a friend. My last rental was from the "hub" at 2153 Richmond Terrace. The fellow there was good, but he was overwhelmed by volume and it took too long to return the vehicle. But that location would most probably have the vehicle you want.Mary B.
This is the best Uhaul location on the island. Even better than the main one on Bay Street. Its located in a mechanics shop, and is run by a professional. Cant even compare it to Uhaul places that are run by robotic Uhaul personnel...SERGIY D.
Le client n'a pas laissé de commentaire.KENNETH V.
This location was very nice to rent from. It's a family owned business and the employees treat you like family. I can't remember the name of the owner that helped me, but I sat in his office and felt very comfortable. Five stars!LANA H.
This place is even better and more professional than the headquarters at Bay Street. They are above and beyond for their customer, thanks!SERGIY D.
Great customer service...very friendly and helpful workers!Diana F.
Truck was ready and was clean and meet all our needsAnthony V.
Le client n'a pas laissé de commentaire.ALFONSO P.
I love renting from this location. Everyone is very nice and professional no hidden cost they are very clear with the charges and fair. I would definitely recommend this location to my friends and rent again if I need another rental.Teonilda R.
Most accommodations made. John is a pro and great guy. Will be back for sure.Edward L.
Le client n'a pas laissé de commentaire.George K.
Le client n'a pas laissé de commentaire.Albert N.
Everything far exceeded expectations!Sushil K.
Le client n'a pas laissé de commentaire.Erica D.
no commentsLaura T.
Le client n'a pas laissé de commentaire.ANDREA P.
Le client n'a pas laissé de commentaire.Aharon Meir F.
Le client n'a pas laissé de commentaire.Elpidio R.
Le client n'a pas laissé de commentaire.Jamonte W.
Best Uhaul location on the island. And yes, better than the main one on Bay Street.SERGIY D.
Le client n'a pas laissé de commentaire.Isabel S.