Customer Reviews for Euclid Self Storage
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

3

Le client n'a pas laissé de commentaire.

Évaluation :

2

No one there during business hours. Guy next door managing the storage units told me where to park it and where to drop the keys (sign on door for after hour drop off did as well).

Évaluation :

5

The UHaul online system leaves much to be desired. It is very hard to navigate and takes entirely too long to check out and get the keys and also to check in when finished moving.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

5

Nothing at all. Service was perfect

Évaluation :

1

Le client n'a pas laissé de commentaire.

Évaluation :

2

The location is filthy and no one answers the phone. Also they charge you for 2 days even through they close early and you place the key in the drop box.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

1

The agent was very unprofessional

Évaluation :

3

The truck was not clean when I picked it up and the furniture dolly I ordered was not in the vehicle. I tried to call them after I noticed these things during their normal business hours and nobody answered. So I called customer service and they refunded my money for the dolly.

Évaluation :

2

The U-Haul I received hadn't been cleaned out prior to me receiving it. It had a wooden entertainment center on the back that cut my brother's hand and three pair of pants in the driving area. The day I rented the U-Haul it was raining and it only had one windshield wiper.

Évaluation :

3

The young man that worked there was awesome the truck was very raggedy sounded like the whole bottom was about to fall out.

Évaluation :

3

People were nice and truck was ready. Although when I returned the truck, the starting mileage was not correct so the bill was way too much. I'm glad I took a picture of the odometer before I started out. The clerk was pleasant and made the proper adjustment.

Évaluation :

5

Guys were super efficient and pleasant

Évaluation :

5

Nothing to improve. Customer service was immaculate

Évaluation :

5

The service person was very rude and unwilling to listen me the customer. .The location was and is very convent but Gary H. WAS VERY UNPLEASENT .I was there April 7th 2018 .

Évaluation :

4

The place we originally rented from didnot have our truck and told us u-haul was a joke. They turned us away even though we had a confirmation number. We had to go to another location, they we fine but is was a hassle and it put us behind schedule

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

1

The worker was very rude and the computer was very slow and the customer behind us began to make rude comments about us like it was fault it took over 25 mns to check in. It was not clean at all either. I will say though that the several calls I made into uhaul customer service was excellent.

Évaluation :

1

Horrible

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

1

I will never in life rent from y'all again y'all charge me for something I didn't ask for y'all sad

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

3

I was told I had 750 miles but you charged me overmilage after 216 miles not fare

Évaluation :

3

Keep a supply of appliance dolleys (sp?). They had none for me and I reserved truck and equipment a week in advance.

Évaluation :

1

Uhaul would not honor coupon given by U Haul corporate. After paying for truck, I called u haul and still didn't get answer.

Évaluation :

3

The truck had garbage in the front; prior user left the truck messy.

Évaluation :

4

Uhaul could serve a free cup of coffee.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

3

I would suggest that this particular location allow you to be able to drop off the vehicle at a nearby location other where it is picked up at. This was a bad experience for me because i was told that i can drop it off at another location. But once i arrived to pick up the vehicle, i was told that i couldn't drop off at a location nearer to me or that the price would change drastically. Please change that policy to help accomodate the customers.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

4

Le client n'a pas laissé de commentaire.

Évaluation :

5

Jack was so friendly,made the whole process easy and it only took him a few short minutes. Thank you Mr.Jack!

Évaluation :

3

Le client n'a pas laissé de commentaire.

Évaluation :

5

Everyone here provided great customer service.. The African American gentleman made it a very enjoyable experience

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

1

I didn't even rent a U-haul nor is my name Aaron. Please remove my email address from your systems.

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

2

I received great service when checking in to pick up my vehicle but poor service when trying to receive my receipt for my U-Haul. This was from two different workers at the storage facility.

Évaluation :

3

Clean out the vehicle and use air freshener as the inside of the vehicle smelled really bad.

Évaluation :

1

Stop stealing people money

Évaluation :

3

Le client n'a pas laissé de commentaire.

Évaluation :

5

The overall experience was excellent. The gentlemen in the office were super nice. The truck was clean, we had no problems with the truck. And we somehow got a small break on our extra mileage. Would definitely rent from them again :-) Gary the rep that helped me find a deal on pricing was also part of equation. Very glad I called to ask about locations because he explained the round trip was better than renting one way for my trip. Very Thankful!

Évaluation :

2

I had a very very bad experience I didn't get the truck until almost 2:00 and then the place was close

Évaluation :

5

Le client n'a pas laissé de commentaire.

Évaluation :

4

Le client n'a pas laissé de commentaire.