Customer Reviews for Evans Store
(Concessionnaire U-Haul dans le voisinage)

15 évaluations

5680 Alabama Hwy NW   Rome, GA 30165

(706) 622-4763

Heures d'ouverture de l'établissement

  • Lun - sam : 6h am à 9h pm
  • Dim : 7h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(706) 622-4763

5680 Alabama Hwy NW
Rome, GA 30165

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 6h am à 9h pm
  • Dim : 7h am à 7h pm
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Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHNNY H. 
Évaluation :
2

The guy there didn't know how to use the computer. I had to wait 45 mins there because he had no clue what he was doing. Those were literally his words.

Salvador C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jesse C. 
Évaluation :
1

The person that enters everything in the computer wasn't even there. We received no receipt or anything.

DANNY E. 
Évaluation :
3

Make sure the uhaul is cleaned. There was trash lefted in the Uhaul. There was tissue paper, mask, someone's else's paperwork. Also, maybe check the battery on it. It was difficult to crank sometimes.

Dhruvesh P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim G. 
Évaluation :
5

Excellent customer service when returning the truck

Lori H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erick D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bruce J. 
Évaluation :
1

Equipment should be clean and serviced (one tire was essentially flat). Personnel should be more well versed in procedures and responsibilities. No problems with friendliness or welcoming attitudes. Just seems to be lack of training in procedures.

MARVIN I. 
Évaluation :
5

Employees were very knowledgeable and explained all about the equipment that I rented (car transport) will use them again! Very satisfied

TIMOTHY C. 
Évaluation :
3

This box trailer had a leak in roof.

Clifford H. 
Évaluation :
2

If you have a 9pm return time, the person that does the returns should be at the store until after 9pm. When I returned the rental at 9pm the guy was not there and while one of the women was really sweet the other wasn't and tried to insist that because whoever gave me the rental wasn't there I'd have to keep it until the next day because she didn't so returns. What a joke! I will be needing to remove all my things from where I stored them at the end of November but I highly doubt I'll use your company again. There's always some misunderstanding when I do.

CHARDE' S. 
Évaluation :
2

When I first got the they told me the person that did rentals had left early and basically their attitude was too bad ... he is gone. So I waited for a bit kind of trying to figure out what to do and the guy came back. Customer service is non existent at this location. No one was wearing a mask .. just me. Even though I had pre registered it took over 30 min to get the keys

Maria C. 
Évaluation :
1

When I arrived at the location to pick up the truck I had reserved, I had to stand around a while even before being helped, while employees stood around behind the counter talking and looking at their phones. When someone finally did help me, he acted as though they weren't expecting me, and then after a while of trying to process my reservation, said the website was down so he was going to do other work. Then I waited for another 15 minutes, finally having to ask if he was coming back. They paged him, he had to call UHaul rep before finally finishing my transaction. Will never rent from this location again.

Enoch J. 
Non les évaluations ont été soumises pour cet établissement.

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