Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Cheryl in Evanston WY is amazing! She helped us so much. Worked with us for the weather delays, made sure our rentals were at the same place for pick up, helped us when we needed a bigger truck and got us the best price. Thank you U-Haul and thank you Cheryl.
Sue Decker
Évaluation :
4
Le client n'a pas laissé de commentaire.
SHAYNE ANDERSON
Évaluation :
5
Absolutely easy and as friendly as could be. They had all the supplies I needed to start packing and everything else to make the move comfortable. I HIGHLY recommend Self Storage!!! Thank you for all the help
Mistee Julian
Évaluation :
4
Na
Laura Blackburn
Évaluation :
5
Everything was good no problems and never had a problem with U-Haul any time I've needed a trailer or truck
Linda Smith
Évaluation :
5
The return app was a bit hard to use it was slow and didn't quite upload things adequately I had to restart it multiple times to get the location to work.
Heather Sterling
Évaluation :
2
I just won't ever use uhaul again. This location did not give me a contact and was trying to make me enter with a police escort. Now I'm going to have to use my next month's social security to move again, all by myself again, and I've been in two major auto accidents. I'll likely end up on the hospital and I'm in constant fear that my personal items and documents will be stolen or something. Worst experience ever
Diseree Zacher
Évaluation :
3
We had a very limited time to drop off our U-Haul and it just happened to be on the employees lunch hour. or the doorbell. I had to wait an hour. The return U-Haul website wouldn't load, I was very stressed that I would not be able to pick up my son from preschool in mountain view (40 min away) in time
Madison Larsen
Évaluation :
5
Excelent, very knowleand and helpfull
Scott Greer
Évaluation :
5
The person-less pickup was an absolute nightmare. I have done the person-less pickup several times now and it is a complete waist of time. Each time I have gone to get my vehicle (often at the early hours of the morning, 6AM), the app and website check in is very time consuming, and I always have to do it multiple times. After I finally get all my information in, I have to wait for a VERY long time to be accepted as a driver, even though I go through the process the day before with a U-haul representative to make sure it is a quick a seamless pickup. It sems as though that no matter what I do, it is always a very bad experience picking up a truck through the U-haul person-less pickup process.
John RICHARDS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Neal Vreeland
Évaluation :
4
Le client n'a pas laissé de commentaire.
CHRIS THORNOCK
Évaluation :
5
Absolutely great experience, would recommend to all family and friends. Knowledgeable, professional and so very kind.
SANDRA BOZEMAN
Évaluation :
5
Le client n'a pas laissé de commentaire.
STAN CORYELL
Évaluation :
3
Should be welcomed with cookies and milk.
John Wilbanks
Évaluation :
3
My storage door was hard to get open and to shut it down and lock thing was hard to function
CHRIS VAN SYOC
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DALE KEDDINGTON
Évaluation :
5
It was easy and great for what we needed for my husband to use the motorcycle trailer and use it to pull to our son's house and then unloaded and we drove to strugis and keep the trailer at our son's house and then came home and returned it at home. It wasn't to expensive for 12 days and so it's cheaper than buying one if you are only going to do this a couple of times a year. Worked great for us.
Harry Keyes
Évaluation :
5
Very good service thank you
ALBERTO MARISCAL
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHRIS ELLISON
Évaluation :
5
great customer service
STEVE REYNOLDS
Évaluation :
5
Nuthin unless you want to sell burgers too.
FRANK MYSLIWIEC
Évaluation :
5
Excellent customer service
Tim Slagowski
Évaluation :
4
this place was very helpful. and they knew what customer service was all about all I can say is thank you for the help.
WILLIAM PARKINSON
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHERYL BASSETT
Évaluation :
4
Maybe have some wood blocks (or something) available to block the tires and keep trailer from rolling as we drop it off. Easy place to access.
Richard Despain
Évaluation :
4
Le client n'a pas laissé de commentaire.
Daniel Ernst
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEREK SHANE BERGEN
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRADLEY BASSETT
Évaluation :
4
The associate was very helpful and friendly.
STEVEN MEEKS
Évaluation :
5
Very smooth process using online precheck in and online check out.
Brooke Neal
Évaluation :
5
Le client n'a pas laissé de commentaire.
RANDY IWEN
Évaluation :
4
Le client n'a pas laissé de commentaire.
BENJAMIN FARRER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cynthia Dubinski
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES CORYELL
Évaluation :
5
Le client n'a pas laissé de commentaire.
TODD WHITTAKER
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVE SCHUMACHER
Évaluation :
5
Sheryl is amazing! We had so much fun chatting. I would highly recommend this location.
RICHARD CHRIS PENDLETON
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEPHANIE KILLPATRICK
Évaluation :
5
This location was excellent and Sheryl was extremely helpful with all my needs.
Andrew Lang
Évaluation :
5
Le client n'a pas laissé de commentaire.
CRYSTAL GAMEL
Évaluation :
5
No need for improvement
Tim Osterberg
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRADLEY BASSETT
Évaluation :
5
Absolutely awesome, she is an absolute winner!!
ROBERT WHITNEY
Évaluation :
5
Le client n'a pas laissé de commentaire.
CARLTON LARGENT
Évaluation :
5
Le client n'a pas laissé de commentaire.
MAGAN STUART
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
MATTHEW KRALL
Évaluation :
5
I have rented from this location before and the manager Sheryl is always so nice, very helpful, and knowledgeable about the equipment she is renting to you! 10/10. I would recommend this location to anybody.
MATT COLEY
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRAD BASSETT
Évaluation :
5
Absolutely nothing! Cheryl is hands down the absolute best Person to deal with at any U-Haul that I have ever had the pleasure of being in. She’s professional she’s courteous she’s friendly I wish all U-Haul locations would be trained by her on how to treat people
FAITH HIRSCHI
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACI VASQUEZ
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Expérience générale
Évaluation :
4
Very helpful staff
Alan Bella
Évaluation :
5
Everything was perfect for me. Thanks
KARL MILLER
Évaluation :
5
Wonder staff!
VIVIAN MEAD
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebecca Littlefield
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID PETERSON
Évaluation :
5
Great customer service at this location
Alan Bella
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dennis Webrand
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raphael Martins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Richardson
Évaluation :
5
Lower you rates!
DAVID HECHT
Évaluation :
5
Le client n'a pas laissé de commentaire.
JESSICA COMBS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany Child
Évaluation :
5
Professional, easy to communicate and work with, perfect storage availability and accessibility, understood needs and made every interaction a pleasure. Sheryl was wonderful to work with and handled every request, question, need with sincerity, helpfulness, thoroughness and ease. She deserves our sincere thanks and appreciation.
CHERYL & LEE ARRINGTON
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Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Doug Hopkins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Baker
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARK GODONIS
Évaluation :
5
Friendly, professional and I'm very happy!
CALVIN CHAPMAN
Évaluation :
5
Cheryl is Excellent in arranging pick-up and the process was smooth through to drop off.
Melissa Foster
Évaluation :
4
Provide lock down straps in the trucks.
Jeffery Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRADLEY BASSETT
Évaluation :
5
Le client n'a pas laissé de commentaire.
NASH CROFOOT
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phil Pierson
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID ROHDE
Évaluation :
5
Always a pleasure doing business with Sheryl.
BRAD BASSETT
Évaluation :
5
Everything was great! I didn't know where the stand for the trailer was, but I ended up finding it next to the fence. Would definitely recommend.
John Burton
Évaluation :
3
Dony double bill costomers
BAILEY MILES
Évaluation :
5
She was very helpful and friendly.
Devin Groesbeck
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Farnsworth
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hunter Harp
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEN SISSOM
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda Christensen
Évaluation :
5
Le client n'a pas laissé de commentaire.
KATHERINE BELLA
Évaluation :
5
Very helpful and a pleasure to do business with. Will be using them again in the future.
BILL RAY BRICE
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Robertson
Évaluation :
5
The staff was very pleasant and helpful. The car carrier might need to be upgraded to use LED lights since newer customer trucks are wired for LED and when hooked to older trailers, some of the trailer lights won't work; fortunately, the brake lights do still work. Thanks
SCOTT YOUNG
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN SMALL
Évaluation :
4
There was a side light out and a paddle lock was left in the trailer and it blocked the closing of the door as hit had slide in the corner. I felt stupid when it was found that it was blocking. Someone didn't pick up their lock.
Naomi Laird
Évaluation :
5
Fantastic service just like all the other times
Beale Cann
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEFF BRAY
Évaluation :
5
Le client n'a pas laissé de commentaire.
mark olsen
Évaluation :
5
The experience was wonderful. A person couldn't ask for better people and customer service
Beale Cann
Évaluation :
5
Le client n'a pas laissé de commentaire.
ALBERT BRIDGE
Évaluation :
2
This location gave me a tow dolly that had a damaged strap.
GUINNIVERE BOHNSACK
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debra Adkins
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRADLEY BASSETT
Évaluation :
5
Easy to work with, very quick and professional.
Jerry Brunow
Évaluation :
5
Le client n'a pas laissé de commentaire.
JESSIE SHAWN RASMUSSEN
Évaluation :
5
Great to work with!
Richard Clover
Évaluation :
5
Le client n'a pas laissé de commentaire.
DAVID CASDORPH
Évaluation :
5
I wish you success in your expansion. Evanston is a strategic area for entry into Wyoming. Your pricing is very competitive.
THOMAS W CORNELL
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Expérience générale
Évaluation :
5
Sheryl is a gem of a human and the m so glad she was there to help me deal with the difficulty of moving.
LITHA LITHA
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERIC HEAP
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Expérience générale
Évaluation :
5
You have been considerate and helpful through my time of need thank you so much
KATRINA MINER
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Expérience générale
Évaluation :
5
Highly recommended! Friendly staff, great location, easy access, plenty of units available!
ANDREW BLACKWELL
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Expérience générale
Évaluation :
5
Great storage facility. The staff (esp. Sheryl) were great! Super friendly and helpful - really made us feel welcome as we arrive in Evanston. Merci!
JUSTIN ROBINSON
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tara McKinney
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
HEATHER LAJOIE
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Expérience générale
Évaluation :
5
Staff was so inviting and helpful. Our move in was very smooth.
ARDELLA KEMMLER
|
Réservation
Évaluation :
5
Please excuse me for not contacting you regarding the move out. Work schedule was inflexible. Thank you for excellent service
GERMAINE ALDERSON
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Expérience générale
Évaluation :
1
Was told by storage company that I could not have made a reservation through U-haul and they would not be able to make a reservation over the phone. They seemed pretty clueless, really.
SAMANTHA BIRCH
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Réservation
Évaluation :
4
Clean and secure with good access.
RICK MAIR
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Expérience générale
Évaluation :
5
Great staff!
KIM BELLA
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Expérience générale
Évaluation :
5
Everything was excellent and service was great. Merci
Privacy Request
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Premières impressions
Évaluation :
4
The reservation process was quick and painless (no run around). The unit I am renting is brand new and very good shape.
Privacy Request
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Premières impressions
Évaluation :
5
Service is great. People are very helpful. I would recommend this place to anyone.
Privacy Request
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Premières impressions
Non les évaluations ont été soumises pour cet établissement.