Le client n'a pas laissé de commentaire.Mike M.
Customer Reviews for Evansville Auto Care
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Evansville, IN 47715
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/25/2022 - 6/26/2022: Fermé
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jeffrey K.
Le client n'a pas laissé de commentaire.wadeih H.
Le client n'a pas laissé de commentaire.Mona S.
Le client n'a pas laissé de commentaire.james M.
Pick up and drop off process was not convenient. The app and website were not working which caused me to wait 90 minutes both times. Customer service was nice, but it should have been handled better by just checking me in themselves quickly instead of trying to get the website/app to work.Matt M.
Location was great and helpful. The 800 was difficult to work with.Lauren B.
Le client n'a pas laissé de commentaire.Ray W.
Le client n'a pas laissé de commentaire.Brooke C.
Le client n'a pas laissé de commentaire.Jacob H.
Le client n'a pas laissé de commentaire.Kyle L.
Le client n'a pas laissé de commentaire.Davis L.
Have equipment available such as a dolly especially when reserving far in advance.Cathy M.
Le client n'a pas laissé de commentaire.Steven L.
Le client n'a pas laissé de commentaire.Shawn R.
Le client n'a pas laissé de commentaire.Krystal C.
Le client n'a pas laissé de commentaire.Robert S.
We returned the truck the same night. Took a picture but the link wouldn't work. We were probably charged the extra $20.Kaci M.
Le client n'a pas laissé de commentaire.douglas G.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.JEANINE K.
Le client n'a pas laissé de commentaire.Jamaal J.
Best u hail location I have ever visited, went above and beyond.DAVID H.
Inside unit was dirty. Overall condition of vehicle was rough but ran and drove good. Would rent again zero problems.Mitchel L.
Le client n'a pas laissé de commentaire.DARYL C.
Le client n'a pas laissé de commentaire.GARY ANDREW M.
Le client n'a pas laissé de commentaire.David T.
Truck was dirty service light was on crack windowAmber W.
Upcharges customers not knowledgeable on equipmentSkylar S.
No knowledge of the system.SKYLAR S.
They answered every question I had.ADAM S.
Le client n'a pas laissé de commentaire.RONNIE M.
Le client n'a pas laissé de commentaire.Katrina C.
Le client n'a pas laissé de commentaire.JERRY R.
Le client n'a pas laissé de commentaire.MICHAEL H.
Parking signs indicating where to park returned vehicles would be great.Anne P.
Le client n'a pas laissé de commentaire.James O and C.
Was fantastic all aroundDARREL P.
Le client n'a pas laissé de commentaire.Adam H.
Lower the prices and have cleaner trucksMatthew H.
The owner was very niceGayle R.
Le client n'a pas laissé de commentaire.KRISTINE L.
I was disappointed in Uhaul for changing our pick up place, we had reservations for Riverside drive, but then got a call to say that they did not have the trailer we wanted. We had to drive across town to get it. The service we got from Evansville Auto was great. Just disappointed in in Uhaul as a whole.DONALD B.
We ordered 3 dollies and we didn't get any of them. No one took them to this pickup. We did get the appliance dolly. The man that helped us was great about it all. Removed the charges . I would rent from him again but he needs equipment. U-Haul needs to make sure their people have what they need.Jason W.
Le client n'a pas laissé de commentaire.Dale M.
Le client n'a pas laissé de commentaire.Taylor F.
Le client n'a pas laissé de commentaire.Francisco S.
My biggest problem was the dispatch who said they would have an appliance dolly and we had to go to another location to get it. This was after they moved us to this location.Chad M.
Le client n'a pas laissé de commentaire.TRUDY P.
I purchased a dolly and my Uhaul didn't come with it! Took me longer than I wanted but all around it was a good experience.Joseph G.
Need been signage for location of office and drop offDONNIE H.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.ALEKSEY M.
Le client n'a pas laissé de commentaire.Shirley B.
Dropped the truck off a day early. Went to uhaul.com/share and clicked on return truck. Looked everywhere and could not find where to enter the information for when truck was returned. Checked the app. but with only 2 stars and many others saying the same thing, decided not to download the app..Tod B.
I'm disputing all charges, it was a shit show from the Jump. The contract was written up incorrectly, I received no emails for my after hours pick up. No one responded to phone calls to the location. Talked to 5 different representatives just to get the truck on the road. Everyone but one representative passed the buck. The only decent customer service was in Bloomington, where I insisted the drop off occur since that was how the contract should have readElizabeth C.
Gas tank was below empty, there was supposed to be 1/4 tank, thought I was going to run out of gas before getting to gas stationLARRY C.
This was the easiest drop off I have ever had I will be using this Uhaul location again in the futureKRISTOPHER K.
I am terrible at backing up with a trailer attached. The employee working there was nice enough to do it for me and I really appreciated that.DANIEL A.
The location said it was open until noon today. Knowone was there. Had to set on the phone with customer service for 30 minutes to get it dropped off. The parking for the trailer was inadequate.SELENA C.
There was minor damage on the doors of the trailer when I picked it up. The young man (he was very nice and efficient) told me that the damage had been noted. I never saw where it was noted.Larry O.
Very satisfied with our â€œuhaulâ€ experience!Jon J.
I never received a conformation on my drop off date and i am very irritated at the fact i am charged 400$ for a trailer with a faulty light system and a non working brake system. I am never renting from uhaul again the trailer limit is 55 mph i couldn't go over 40 without it swaying with or without a load.MICHAEL B.
Le client n'a pas laissé de commentaire.MICHAEL W.
Every time i get a u haul it never has the extra things i pay for in it.CODY P.
Excellent customer service.LARRY L.
Le client n'a pas laissé de commentaire.Terry H.
Le client n'a pas laissé de commentaire.AMY F.
My main complaint is the truck that I rented transmission is slipping. I was not aware when I ordered 15' 3-4 â€˜ was over top of cab so I ordered to small of a truck.chris L.
Excellent service à la clientèle. Vehicle very dependable, easy to access road at location, Jason the owner was friendly and Professional.GILBERT T.
Le client n'a pas laissé de commentaire.Anthony M.
Le client n'a pas laissé de commentaire.Charles K.
Le client n'a pas laissé de commentaire.DAVID S.
The physical location was fine. UHaul, however, puts a charge on your card, then at sum point removes it, then send emails threatening collection if the Bill isn't paid in a few days. And adds 30$ late fee if you don't. Seems like a scam to me.Robert S.
Great customer service, great overall experience.DOMINIQUE M.
The dolly was to small for my vanMALIK C.
We were charged for equipment that we didn't actually rent or useJeffrey B.
I signed up for the $14 insurance plan on our uhaul and when I got the receipt, it charged me the $28 fee instead. I tried to call but was put on hold for so long, I ended up having to hang up. I have not been able to get this resolved yet because of this.Christina H.
Le client n'a pas laissé de commentaire.Jenifer W.
Le client n'a pas laissé de commentaire.JARED B.
Le client n'a pas laissé de commentaire.ABDULLAH AHMED-A S.
I requested an appliance dolly and got a regular dolly. I requested 12 pads and got 10 pads. These are small issues and we were able to work around them, but wanted to point them out for future reference. Also wanted to mention that the agent was sick and he called me early and had the truck ready early on the day of scheduled pickup...appreciated that greatly!!! I would use this vendor again!!Ennis B.
Le client n'a pas laissé de commentaire.Brian M.
Friendly and efficient. Nice job!Donald T.
I am extremely satisfied with my overall experience with U-Haul.Kedonne L.
No issues there.BRIAN D.
It was a few trucks just sitting at a repair shop. When trying to check in on the app it was very difficult. I tried to go inside but the guy had same issues and could not get me started. After trying to use the app and get checked in I tried to show damage pictures but it just jumped past that after 1 picture that I'm not sure even got loaded. I was instructed to get key from lock box yet when I put code in the lock would not open I had to go back and get key from guy that was in the shop. The truck had dirty and old mud on ramp and back end of truck. There was also a hairbrush in the front cab on passenger dash. Very very very disappointing pick up experience and I was lucky someone was there to help or I would not have gotten truck. I will not use them again or ever recommend someone have that experience again.KENNETH B.
Le client n'a pas laissé de commentaire.Ruth C.
Inventory control needs improvement. Trailer was not available at my desired pickup point.Ronald J.
Very easy drop off.Tamara F.
The gentleman was very helpfulJoseph R.
Le client n'a pas laissé de commentaire.jacob H.
Le client n'a pas laissé de commentaire.MARK W.
Le client n'a pas laissé de commentaire.DONALD P.
Very helpful couldn't ask for better customer serviceJEFFREY M.
Process was easy - both pick up and return. All questions we asked were answered thoroughly and friendly. Excellent customer service!!Tina D.
Le client n'a pas laissé de commentaire.Angel I.
You guys charged me $97 for renting a u haul for literally 4 hours. Never will go with guys again. Over priced and then I was charged on gas because nobody told me to bring it back filled up.Robert F.
Le client n'a pas laissé de commentaire.Doug E.