Évaluations des clients Event Rental Pros

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Event Rental Pros

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Eric J. le

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Le client n'a pas laissé de commentaire.

ALAN K. le

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Le client n'a pas laissé de commentaire.

Mary V. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

ceesha D. le

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The original phone call I made to make a reservation the girl told me to go online. The next call the reservation was set for a lot that didn’t have equipment. When I got to the only location they said was available with the equipment- The uhaul and trailer werent ready when I got there. I had to wait for them to log in to their system and move their equipment to get to the trailer unblocked. The straps for my vehicle came off in the middle of the trip. When I called roadside assistance I was on hold for approx fifteen minutes each tome and then the call hung up. When I got through I was told it was too late to visit a location (it was 9:30pm, so obviously..) I was told even though I paid for an inspection and was told on the phone they’d install the whole set up (but didn’t), I’d have to pay again of someone came out to look at the equipment and nothing was wrong with it (and it was just installed incorrectly). So after I fixed the straps by a video, I had to slow my trip down to constantly check n ensure they were still on. Then the storage unit I reserved over the phone wasn’t reserved. I was told on the phone that I had to go to location that was 30 minutes away from my destination because that was the only location that would have a 10 x 10 unit available. When I got there they didn’t have any of the reservation information prepared and didn’t know to honor the month for free. The unit was on the second floor and no one told me that or I would’ve chose a different unit. I was also told over the phone it would be climate controlled. It wasn’t. I had an exceptionally horrible experience with uhaul’s customer service!!

William J. le

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Only complaint is that it was not the place that I requested for pickup, it was significantly further away and less convenient. U-Haul seems to schedule locations for their convenience rather than for mine. Since it hopefully means lower costs, I am willing to put up with it for now.

Marilyn Dunn P. le

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Great people & service

Andrea F. le

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Le client n'a pas laissé de commentaire.

LISA K. le

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Le client n'a pas laissé de commentaire.

STUART M. le

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Way too far off the beaten track. Passed at least 4 other U-Haul locations driving to this one. I would like to think it’s about supply and demand BUT....not so much for the customer.