Manager need to close rentals as soon the truck is returned. I was charge 1 187 $when I returned the truck the next day.CARLOS M.
Customer Reviews for Evergreen Food Mart Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hollywood, FL 33024
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 10h am à 1h pm
- Mar - Sam : 10h am à 8h pm
- Dim : 11h am à 8h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.NATHANIEL B.
Your charges are insane. One hour late you charge me 40 $. Will do business elsewhere in the future.Harry C.
Le client n'a pas laissé de commentaire.ELBA B.
Le client n'a pas laissé de commentaire.HOWARD S.
The drop off location the man would not give me a receipt I came back twice asking for a receipt and he wouldn't apparently he was too busy doing whatever and said he will send it to me in an hour which he didn't and now I see this surprise charge on my credit card. Will never rent from UHaul again with there hidden chargesâ€¦I hate uhaul would rather go somewhere else I'm way toooo busy to deal with such inconvenience and mediocre service. Hope those hidden charges and poor choice of people to handle its drop of service is worth itJUANITA D.
Le client n'a pas laissé de commentaire.IVELISSE V.
Le client n'a pas laissé de commentaire.vincent S.
Place was not crowded. I was able to rent a truck within 30 minutes.JOHN S.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.OCTAVIA K.
They were missing the dolly that I was guaranteed in my rental. I was told they did not have any, and that I had to figure it out. I am still waiting for my refund for the missing dolly.William T.
When I went to drop off the truck, the person running the store did not check the truck, gas levels, or equipment at all. There was no discussing anything. He just took the keys from me and nothing else. I took a bunch of pictures to cover myself in case they wanted to dispute condition, equipment, mileage, and fuel level. I then contacted u-haul by phone to make sure they knew I dropped off the truck and that the person running the store at the time did nothing.ANDREW G.
The location was poorly lit and hard to check in before sunriseWilliam S.
Not very clean or friendly and kind of sketchy. We decided to check in online just for our own assurance.Maria A.
It is the worst and only bad expierence I have ever had with uhaul. Homeless people had been living in the back of the truck. I drove the truck to someone's house to pick up some furniture. When I got to their house and I opened the truck. People had lots of cardboard to make the back soft. Blankets, pillows and so much trash from all their food. It was disgusting. This truck definitely was not cleaned for covid.Gayal B.
I feel the availability and working times for this location are extremely good. Administration for check in and out was very helpful and fast. This was the only location I was able to find with availability in the afternoon of a sunday which is perfect.JOSE A.
Le client n'a pas laissé de commentaire.Devin P.
The drop off location was not inviting at all. No questions or comments were made by staff. The vehicle was returned on time, the same day, before the closing time; and for some reason, we were charged approximately 45 $extra with no explanation, I noticed the charge on my credit card.PAMELA C.
I enjoy how smooth the experience was. The customer service was excellent, we were able to pick up the U-Haul equipment close to home. He was able to instructors on how to use the equipment properly, he looked over everything with us and even help load and secure are car on the tow. Thank you for help us with are move!!Taicha C.
Used this location because the originally scheduled drop off location refused to take the truck. This alternate location had me in and out in under 5 minutes and really saved the day!Jeff D.
Great service!MICHEL P.
Very good serviceGregory S.
Le client n'a pas laissé de commentaire.Freddly M.
It was supposed to be a quick pick and truck ready with supplies paid for. No supplies like truck dolly or wrapping supplies or carts.Norman L.
Hard to find. I was charged an extra day for only a few minutes passed the return time.Roberto K.
The person was very nice. The location was very cluttered.THOMAS B.
Amazing customer service and super friendly I will always rent from them in Hollywood.Daniel V.
The lock needs oiling. I had to force it after setting the code. Customer service said there was nothing they could do over the phone, but a flat metal piece did the trick.Valeria I.
The staff was outstanding, clearly explaining details, providing supplies and assisting customers with setup to get you on your way with minimal delay. The location is easy to find and they have a wide inventory of equipment available. I absolutely recommend this office to a customer with moving needs.DAVIDSTERLING G.
Great experience the UHaul clerk was professional and provide outstanding assistance getting the trailer hooked up.DAVIDSTERLING G.
Unfortunately this location has serious communication issues. The place is completely without any signs or proper postings for which place is the actual drop off. I called the number and n answer or proper voicemail setup. On a separate note, on drop off app the fuel level would not allow me to swipe to full but the photo works just fine. While returning the rental I was approached by a potential customer who was completely baffled where the people who were responsible for renting the trucks were.CONSTANTINE F.
Dropped off key to uhaul personnel who came out to meet me while helping another customer.ANDREW KEITH P.
Le client n'a pas laissé de commentaire.EDWARD T.
Le client n'a pas laissé de commentaire.Shannon K.
No lightingANDREW H.
Le client n'a pas laissé de commentaire.Anthony L.
Le client n'a pas laissé de commentaire.JAIME L.
It would be nice to have The vehicle inside cleaned between usesCHARLES B.
Le client n'a pas laissé de commentaire.Stephen J.
Le client n'a pas laissé de commentaire.JONATHAN C.
Le client n'a pas laissé de commentaire.KURT L.
Le client n'a pas laissé de commentaire.THOMAS F.
Le client n'a pas laissé de commentaire.Johan R.
Le client n'a pas laissé de commentaire.RICKY H.
Excellent serviceSUZANNE W.
Le client n'a pas laissé de commentaire.Veronika V.
I waited in line for over 30 minutes for a process that was advertised as pick up and go. I checked-in digitally and followed all steps ahead of time to make this a quick experience. What was advertised was not what was experienced. Horrible service. Did not even get acknowledged once I walked in and just stood in line for a long time with all the other frustrated people. My reservation was for 9:30am and made a week ahead of time and confirmed. The morning off I got an email letting me know it opened at 10am. Should have told me that in the first place.BERNARDO S.
The original location we were supposed to pick up at did not have our truck reserved even after I called and spoke with Greg at Car Right at 3000 Oakland Park. It took me hours to get ahold of him because he does not answer the phone or return messages. When I finally did get ahold of him, he told me we were confirmed but then did not reserve the truck and told my nephew that we never called when he went to pick it up. Causing us to go to another location and waste hours on moving day. Corporate should address Greg because he is not doing his job at all.BRENDEN Z.
Le client n'a pas laissé de commentaire.Lorin V.
Le client n'a pas laissé de commentaire.PAUL C.
I still have not gotten my receipt. It was very confusing having no one there in a relatively sketchy part of town. Did not feel very safe.MARGARET S.
Le client n'a pas laissé de commentaire.JUANITA I.
Vey polite and helpful!DWAYNE J.
When we got to the drop off location, it was actually a tiny indian store with almost no signage to show that it was a uhaul dropoff location. The guy immediately told us we had to go to a different uhaul to drop it off because, and I quote, "my landlord is already mad at me for having all these trucks here". This is a pretty insane thing to hear from what is literally a designated uhaul truck drop off location...very unprofessional in general. We were finally able to talk them into taking our truck and dealing with their landlord themselves since this has nothing to do with us. (how can they call themselves a uhaul drop off location if their landlords do not allowed to store trucks???) I asked them for a receipt and they said they would email to me. I received the email many hours later (in the evening) and was surprised to find a 78 $"late" charge. This was absolutely insane. My bet is that they did not process things until 6pm (though we were there waaayyy before 4) and so it looked like we turned it in late. This place should 100 % NOT be a drop off location. There is no signage, small parking lot, and the guys are not helpful.MIQUEAS S.
Le client n'a pas laissé de commentaire.griffin L.