This was a hassle! We booked the truck at a closer location and showed up, only to find our truck was at a different location. Because we were then late, we couldn't use the 24/7 service and had to call in to pick up the truck, as the 2nd location wasn't even open on Saturdays. Then, the truck had a little over an 1/8th of a tank of gas. We returned it with more gas than what was in it, yet we were charged a refueling fee and a fuel charge because the contract showed it had a 1/4 of a tank at pick up, which is not accurate. So not only was it a hassle to get the truck, but it also cost almost double! Unacceptable!John F.
Customer Reviews for Everything N Moore
(U-Haul Neighborhood Dealer)
Pour nous contacter
Sun City, AZ 85373
Services dans cet établissement :
- Mon–FriDe 9 h 30 am à 4 pm
Heures d'ouverture spéciales
- 12/10/2022 - 1/9/2023: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Isaiah is AWESOME....we will continue to use this location!Willie J.
Customer service was superb I'm not so good at Internet transactions little tough time logging on and getting logged in that way but I got the truck through your agent who was very helpful kind and considerate thank you very muchPeter C.
Le client n'a pas laissé de commentaire.Kirby J.
Had an issue while picking up as ended up waiting for approval for more than 10 mins and had to call customer care to resolve. and lockbox is not Located as shown in the picture ended up searching finally found that it was infront of shop. In hot summer ended up roaming here and there for 20 mins.Jahan V.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Chris U.
Worst experience ever took over an hour to get someone to approve the web delivery. Then the code would not open the box for the key. I ended up getting a truck from Home Depot. Never again will I attempt a U-HaulDavid D.
Great customer service and very informative!!BRANDY U.
Le client n'a pas laissé de commentaire.BRION R.
We needed a pick up truck, and U-Haul made it available even though there was not one on site where i called. The lady that took care of us when we went to pick up the pick up truck was super-nice. Amazing return experience as well. The young man working made the return easy. Love U-Haul!! : )DIANE Z.
Isaiah Moore was very professional and friendly. Put me at ease, as I was behind the learning curve of the updated rental transaction technologies. Haven't rented a truck since Reagan was president. Had pleasure of meeting two members of the Moore family. They represent U-Haul in a most satisfying way.tt G.
Le client n'a pas laissé de commentaire.CYNTHIA J.
Nice owner. Smooth transitionlawrence B.
Le client n'a pas laissé de commentaire.KENNETH M.
Le client n'a pas laissé de commentaire.CHAD C.