Customer Reviews for Execuplex Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Execuplex Mini Storage

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Robert B.
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Customer did not leave a comment.

Anthony F.
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Don't know of anything.

Ellen C.
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Best experience ever when renting a moving truck. I would return to this location over any of the other local locations. Great customer service.

Susan L.
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Customer did not leave a comment.

Rebekah K.
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My problem with my experience had nothing to do with the location or the location staff. Everyone was very nice and tried very hard to work the problems with the computer system. The problem was that the system was down, and I had to wait almost an hour to get my van. During that time, I was paying a staff and a venue. I paid more in lost time than the van cost. It was really an unacceptable situation for a company as big and well-known as U-haul. On the day I was supposed to drop the van off, the app wasn't working and the 24/7 help line was down. I stood in the freezing wind trying to reach someone on the phone only to get a constant "We are having technical difficulties with this line." (Or something like that.) Finally I just dropped with key in the box without being able to check out. Later that day, I was able to reach someone and it was taken care of. But renting a van should not be so difficult. Again, this was no fault of the local location. It was a system problem.

mike C.
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Customer did not leave a comment.

WILLIAM C.
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Customer did not leave a comment.

Eric R.
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Customer did not leave a comment.

Phillip G.
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Person seemed unfamiliar with the process of a return and struggled a little to get everything handled. Friendly and not too delayed.

Jeff F.
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Customer did not leave a comment.

regina H.
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We dropped the truck off after hours so we didn't see anyone. The place sorta looked deserted. But luckily, they had a drop box for the keys.

Rhonda T.
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easy drop off

Browne P.
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Customer did not leave a comment.

Stephen H.
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The equipment I reserved and paid fo r, furniture pads and am appliance dolly wasn't included. But I was charged. Also no instructions and where to leave the truck key. I'm done with uhaul

Kemper G.
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Customer did not leave a comment.

ENDRE G.
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Customer did not leave a comment.

Tom S.
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Dropped off after hours.

No reviews have been submitted for this location.

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