The owner of this location was very helpful and answered all our questions.Donne Catu A.
Customer Reviews for Exian Cellphone Accessories
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Richmond, BC V6X2B1
(On the corner of Lansdowne and Minoru)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au dim : 9h30 am à 4h pm
Heures d'ouverture spéciales
- 12/25/2021: Fermé
- 1/1/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.LASZLO G.
Overall it has been a very nice experience. I'm a neat freak but it would be better if the van was even more clean. The smell in the van is pretty strong too.MUZHI O.
Le client n'a pas laissé de commentaire.MICHELLE D.
Le client n'a pas laissé de commentaire.JUN M.
Le client n'a pas laissé de commentaire.JENNIFER Hsiao Y C.
Le client n'a pas laissé de commentaire.EDWIN Alfred D.
Great deal!Richard G.
Very nice customer service clean and friendlyJAMES Brian B.
Overall customer experience was frustrating. My reservation times were not booked correctly. I had to make 4 calls to get right.for example..I booked 2 days, got confirmation email, then another that was wrong, then day before pick up changed to 1 day, phoned, on pick up was still not correct.... Was told I would be charged 25c per mile traveled extra with 80 miles free, but was charged more. I also only traveled 19 miles extra not 36 as charged..but serves me right for not taking picture of start odometer reading. Lesson learnt Apart from all the above, truck at least was in good condition, ran well. No problems there.Michael D.
Le client n'a pas laissé de commentaire.ROSE ANN YULO C.
give final receipt at store instead of emailVICTOR W.
The vehicle was not clean at all I had to wipe the areas a driver needs to touch. The fob was not working I had to open the truck manually every time the security system were going off , the engine sign in dashboard was on the engine sound weird.Abdul K.
Le client n'a pas laissé de commentaire.Vinay Deep S.
Truck was not clean. The keyfob was out of battery so opening car was only possible manually. Engine was making weird noise when accelerating Engine light was onMACIEJ H.
Le client n'a pas laissé de commentaire.SAN YA L.
Open at 9 am would be great. We rent a van every month and could use a better opening time.LAWRENCE B.
Le client n'a pas laissé de commentaire.Marco M.
Le client n'a pas laissé de commentaire.DOUGLAS N.
Le client n'a pas laissé de commentaire.MATTHEW M.
I had to travel a long distance ,because of availability and original charge waas 20 dollars, estimate giving was 60 ,bill was over 90,there should of been some allowance because of travel for location.JULES Timothy N.
Don't charge so much for your products. It is way too expensive. The fact your gouge you're clients at the end of the month and offer cheaper services mid month means I will never recommend you to my friends and will recommend they go with your competitors if they have the option.Joshua G.
I was totally surprised to see such a high end bill. I called U-Haul through a call centre and i was not advised about the extra mileage fee! I would have never accepted this offer. The Call Centre sent me a quote for about 80 $. Surprisingly, I ended up paying over 200 $. I consider this false advertising and request to be contacted by a manager for explanation and compensation. My number is 604-362-1399.Michael H.
Le client n'a pas laissé de commentaire.Reynaldo L.
Simple and fast. very good!PEIRAN W.
Sorry to say. Owner was there and I was little early to pick up only 30 min. Owner said he don't have vehicle yet. But there was three trucks. Then he gave me one of them. Brakes were making noise as you apply. I was kind of scared of driving. It was not a great experience.DAVINDER P.
More truck and more time to choose.WaiKong T.
Le client n'a pas laissé de commentaire.FAROUK K.
The fine fellow was amazing! Kind, helpful. Definitely recommend his business!!Moses William D.
The fob did not work, the smell of previous renters was part of the experience, I think, it could be better, the engine light went on about 10 minutes after gazing, not sure why, overall not my best day with Uhaul. I have been at this location many times, I understand it can happen.Martin G.
Quick and easy to get your vehicle. U-Haul in general needs to fix their website and how they handle mistakes on their end, and not try to charge us more to fix it.LINCOLN ROY W.
The employee was friendly and helpful. U-Haul has saved me on multiple occasions. I appreciate your company.LINDSAY G.
Make sure the vans are clean BETTER FOR YOUR IMAGEFLORIANO D.
Le client n'a pas laissé de commentaire.CHI KIN Y.
Le client n'a pas laissé de commentaire.XING L.
They did very simple customer service. Not so friendly. Didn't do any inspection on the car with me or any explanation. A Chinese lady at the shop was watching TV and eating some snacks. No greetings.HIROSHI I.
Le client n'a pas laissé de commentaire.Boon Leong K.
The vehicle was not clean inside or outside but it only had 1500 kms on it so the 9" van ran smoothly. I would highly recommend that this location clean the inside driver & passenger seats before offering to the next customer. The seats were very dirty. The outside of the van was dirty as well & I recommend that the cellular store/UHAUL Renting Company wash its Vans outside before giving to a new customer. Very disappointed in the total lack of cleanliness ESPECIALLY during COVID.Shelley L.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.RANVIR SINGH B.
All goodPablo L.
Le client n'a pas laissé de commentaire.DAYU T.
Le client n'a pas laissé de commentaire.LUKE De Zhen K.
Le client n'a pas laissé de commentaire.JOSE G.
The counter service was excellent. But the van which I rent was a bit dirty.Xiaoping X.
Le client n'a pas laissé de commentaire.Audrey G.
The app was terrible and didn't work. Agent had to do it for me.STEVEN L.
Le client n'a pas laissé de commentaire.HULIN Y.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Serguei S.
Le client n'a pas laissé de commentaire.Tang L.
Great, friendly service!PHILIP S.
Le client n'a pas laissé de commentaire.CHEUK YIN C.
Le client n'a pas laissé de commentaire.LYLE Ralph W.
Le client n'a pas laissé de commentaire.MATTHEW ROY DOUG E.
Le client n'a pas laissé de commentaire.Andre S.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.DAN X.
Great location. Friendly staff and efficient service. Thanks very much!DAVID JUNG C.
Nothing great staff. Rented there before that's why I came back.John R.
agent is friendly n niceBILLY See Sing N.
S.O.Win Chen S.
The Gentleman (name?) who assisted me today was polite, fast, knowledgeable and friendly. While I was there I noticed he gave all his customers the same excellent service.PAUL S.
Staff was wonderful and very accommodating. They really clean the trucks as I left my parking pass and I went in the next day and they had it behind the counter waiting for me. 5 star service! Thank you!!GEORGE KENT H.
Le client n'a pas laissé de commentaire.LIANG W.
The owner at the uhaul location at minoru Exian is very nice. We've rented from them three times and it's always been great service. Please let them know they are doing a great job.JIA Yue C.
Le client n'a pas laissé de commentaire.ESMAIL E.
Le client n'a pas laissé de commentaire.MILO L.
I spent over forty minutes for mobile pickup but not successful. Took photo was the only thing I could do and won't continued. Talked to your customer service representative on the phone but nothing she can do. Finally had to wait for your representative.DAVID C.
Le client n'a pas laissé de commentaire.Steven M.
Final receipt is unclear and difficult to see how "Best Rate" is calculated. I had the vehicle for 6 days but seem to be charged for 7 days. Distance is measured in km but charges are based on miles. 621 miles or 612 miles are both written - while the amount driven is 612 km.Richard G.
I was very satisfied. I have no suggestions!Michael B.
Le client n'a pas laissé de commentaire.Carlos S.
Le client n'a pas laissé de commentaire.XIAOPING X.
Le client n'a pas laissé de commentaire.YENAY B.
Truck cab wasn't as clean as it could have been, due to quick turn around time from previous renter. Customer service at Minoru location made up for the cleanliness issue.ROGER L.
Le client n'a pas laissé de commentaire.CHUN MAN Javin C.
Le client n'a pas laissé de commentaire.Barry C.
Started off trying to rent in Tsawwassen, website said none available so I chose the next closest (being charged by kilometers) which was number 5 road only for you to change pick up the day before to minoru which is another 16 km away from #5 road. When I drove past Tsawwassen on the day there were indeed 3 trucks available! Way to make your money Uhaul. I am not a happy customer!!!KIM N.
Le client n'a pas laissé de commentaire.bizhan I.
Just the truck was so old and storage door had problem .ARAS A.
Le client n'a pas laissé de commentaire.Tylor E.
Le client n'a pas laissé de commentaire.Lawrence A.
The gentleman was very helpful and went above and beyond to help me get startedSABINE A.
Just maybe clean up or shaken off the dirt on the blanket. Other than that, it's all good, I'm happy with the service.Frederick M.
Le client n'a pas laissé de commentaire.khalil M.
The owner was kind, efficient and knowledgeable.LORRIE M.
The gentleman at the counter was extremely helpful and quick to get us on our way.MARSHALL M.
Le client n'a pas laissé de commentaire.JEAN G.
Le client n'a pas laissé de commentaire.Kin Cheung David W.
Give instructions on the basics on how to use the vehicleHo SUM K.
Le client n'a pas laissé de commentaire.TZU Lun Jennifer H.
Great customer service..(Owner) Efficient serviceALVIN E.
Le client n'a pas laissé de commentaire.Dong Feng M.
Le client n'a pas laissé de commentaire.Roberto M.
Very professional customer service, no delays at all. Quick pick up, and even quicker return. I highly recommend renting from this location.George E.
Le client n'a pas laissé de commentaire.JESSE F.
Le client n'a pas laissé de commentaire.Warren N.