Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The check in and check out process was as easy as it could be. Everything was fine.
Michael Kundrat
Évaluation :
5
Le client n'a pas laissé de commentaire.
mark runyan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steve Fuir
Évaluation :
5
Excellent service à la clientèle. The representative was very helpful.
Vanessa Sigley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Satterfield
Évaluation :
5
This place was very accommodating, quick and convenient! The staff was also very friendly and helpful!
Stacey Hoover
Évaluation :
1
trailer was very old, 1991 model and when i had a flat tire the local maintenance did not have a rim that would fit. after a 3 hour wait maintenance took the flat tire and rim to get a new tire mounted. very poor service!
MICHAEL Hanlon
Évaluation :
3
Le client n'a pas laissé de commentaire.
Rochelle Sines
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAWRENCE HAYES
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Misson
Évaluation :
5
very helpful
Linda Swisher
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
NATHAN SHAFER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Derek Garcia
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Mangano
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle Rodney
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert Bosco
Évaluation :
4
Le client n'a pas laissé de commentaire.
William Thornton
Évaluation :
5
Le client n'a pas laissé de commentaire.
Krista Hill
Évaluation :
5
Nothing.
Jimmy Ellis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ron Santonastasi
Évaluation :
4
Service representative was very pleasant and personable, a pleasure to talk with, very helpful.
Patty Simpkins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hector Baeza
Évaluation :
5
The staff was always friendly and courteous while conducting business, esp James who always went above and beyond expectations with his customer service. After almost nearly 3 yrs using EXIT one storage I felt almost like I was leaving family and a home. Very clean and well maintained facility. Exceptional facility and staff! I highly recommend!
Cynthia Peymann
|
Expérience générale
Évaluation :
5
Everything was upfront and was a good experience.
Sam Costante
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Trickett
Évaluation :
1
Charged me an additional $27 for gasoline and a cleaning fee when the van I rented was filthy when I picked it up and there was more gas in it when I dropped it off. Then there was when I picked it up. Never again. U-Haul
Nichole Taylor
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary West
Évaluation :
5
The service was great! The process was easy. The vehicle was nice and got the job done. Even the cost was fair and reasonable. Overall, it was a terrific experience. Fortement recommandé!
Karen Anderson
Évaluation :
5
Have a Dolly secure latch installed in the trailer. Great service and trailer.
Randall Stouder
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori Edwards
Évaluation :
5
Le client n'a pas laissé de commentaire.
TIM HAWKINS
Évaluation :
1
I received a Charge for Not folding the moving blankets , I was never told , It's NOT in my contract. , this is unacceptable. Mean while if I parked the Trailer away where in the lot other then I did , the blankets where not secured safely , I parked the trailer into a wall witch prevented the doors to be opened and removed ( steal) the Blankets. The manger I spoke to was totally unprofessional when it came to discussing this issue. I reached out to Uhaul corporate and are waiting to hear back from someone.
Joseph Varley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle Horn
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amber Nicole
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roger Pratt
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank Johnson
Évaluation :
2
This storage unit was very clean, smelled good inside. I loved the security access with key pad entry.
Monica Dalton
|
Expérience générale
Évaluation :
5
equipment ready and in good condition
TIMOTHY CARROLL
Évaluation :
5
Rien
Randy Everly
Évaluation :
5
Despite dropping off the truck after hours, the customer service over text was very helpful and responsive.
Maria Panaccione
Évaluation :
5
Would rent again...Great service..good people to help you
JOHN GRANDCHAMP
Évaluation :
5
Very nice, clean facility and the staff are awesome.
Jennifer Robinson
|
Expérience générale
Évaluation :
5
I appreciate the helpfulness of the staff!
RACHEL LEE
Évaluation :
3
Location was closed
ROBERT NYCE
Évaluation :
5
This is the second time renting a pick up truck from this location and again I feel that no improvement is needed also I received excellent customer service here especially from Susie she was polite quick and sweet as can be would highly recommend to anyone!
Tanner Childers
Évaluation :
5
Le client n'a pas laissé de commentaire.
Annette Dick
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Lemley
Évaluation :
5
I thought I was renting a van for $19,95 a day. I was not informed of the different rates on rentals vs. miles. But it was a great van and a great experience. I will be renting their again.
Jack Oliver
Évaluation :
3
The location is in a place where there is not a lot of service causing the online check in with your phone to be a struggle. The dolly I rented was not in the vehicle.
Ian Kittle
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paul Rebelo
Évaluation :
5
I was able to come & go as I pleased. Worked out well.
Scott Wilkins
|
Expérience générale
Évaluation :
5
Very nice lady that checked me out
Robert Lemley
Évaluation :
5
Service is great and the people are very helpful and kind.
KENTON MAR SCHROCK
Évaluation :
5
James is always ready to do what he can do to help. Great storage area too
Craig Martz
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin Mayfield
Évaluation :
5
Very accommodating. I have rented here a couple times and both times very quick, efficient and great service.
Robert Everhart
Évaluation :
5
We were very pleased with the service and everything. Definitely recommend to other.
Tracy Martin
Évaluation :
5
Exit 1 Storage is a great ambassador for your brand! They are kind, the facility is immaculate and the prices are more than reasonable!
WILLIAM MCKENNA
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Canfield
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosemarie DeStefano
Évaluation :
5
Cody did an excellent job of handling our rental. She was there when we needed her and delivered perfect r customer service! Five stars!!!
Kristen Schweiss
Évaluation :
5
Excellent, super clean, well organized. Jim made our check in easy and gave a great tour of the facility showing us different size storage units. Thank you for the first class attention!
Ron Weller
|
Réservation
Évaluation :
5
Le client n'a pas laissé de commentaire.
Walter Clawges
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott Werdebaugh
Évaluation :
5
Great customer service. Easy access
John Moffatt
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tasha Clites
Évaluation :
5
Customer service is always A 1
Eric Ayersman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sophia Hicks
Évaluation :
5
Le client n'a pas laissé de commentaire.
julienne house
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAmes Redman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bruce Brotman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gina Bohorad
|
Expérience générale
Évaluation :
5
Customer service at this location,,,Great! he was nice, friendly, efficient. It didnt take long for pick up, truck was ready. Location was easy to find, about a mile off interstate. UHaul issue, I wanted pick up 2 blocks from the home we were moving, but UHaul changed to this pick up station, Just 8 miles away, but still not my choice.
Robert Sims
Évaluation :
5
Very efficient rental/pickup process! Everything is completed online!
Sandy Davis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Heather D Rogers
Évaluation :
3
Equipment was fine but the staff member I worked with was very gruff and overall not pleasant.
Jennifer Wilburn
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Gilg
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank Pinter
Évaluation :
5
Le client n'a pas laissé de commentaire.
william harver
Évaluation :
5
The Best Storage Facility I have ever used! The owner is so helpful and kind. So safe and in a great convenient area. So clean !!
Jill Tenney
|
Expérience générale
Évaluation :
5
Excellent, fast, friendly.
Steve Thai
Évaluation :
5
This was the greatest experience ever on renting a moving truck. Everything was done on my phone from the ordering, picking up and dropping off. Absolutely no hassle or any problems. I highly recommend using "Uhaul truck share 24/7"
Duane Pennington
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Urquhart
Évaluation :
5
Le client n'a pas laissé de commentaire.
steve mullenax jr
Évaluation :
5
I was given Willy's Hot Shot, 1024 Grafton Rd, Morgantown, WV 26508 as my drop off location. They would not answer their phone, their voice mail was full, and when I went to the shop no one was there. It is located in a bad site to get in and out of with a truck. I called Exit 1 Storage LLC and they accepted my turn in and were great to work with.
Curtis Walker
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen DeVault
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric Ayersman
Évaluation :
4
They close pretty early and we had to do the after hours drop-off.
Jennifer Wilson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steve Hamil
Évaluation :
5
Location had professional office and staff. They facilitated a change in size. Truck was ready and clean. Truck was in good shape. No problems
Sallly Digman
Évaluation :
3
Le client n'a pas laissé de commentaire.
Michael-Anne Sevick
Évaluation :
4
Le client n'a pas laissé de commentaire.
RALPH WRIGHT
Évaluation :
5
Le client n'a pas laissé de commentaire.
pam rosenberger
Évaluation :
3
Nothing wrong with the location but I found the mobile check in to be a drawn out and complicated process. Took me almost 45 minutes to actually get in the car. Lots of re-taking of pictures and the app freezing.
Julia Preusch
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kyle Wiggs
Évaluation :
5
The people were friendly and drop off after hours was easy. Thank you. I will recommend this location
Brian Stoltz
Évaluation :
1
It took and hrs half to get the truck then the sent me a bill of 600 dollars for I don't even know horrible experience go to penskie
Zachary Tucker
Évaluation :
4
Make sure you actually have dollys to give out when people rent them or at least take the price of them off the bill if unable to provide.
Haley Petre
Évaluation :
5
No improvements needed. The folks at Exit 1 Storage were helpful, prompt, and friendly. Dropping off was easy.
Scott Brylow
Évaluation :
5
Everything was great! From initial phone call, to pick up to drop off everything was smooth, details were explained kindly and clearly. No trouble at all. The truck was clean and in good condition. Everything g was great!
Lucero Tenorio
Évaluation :
5
I rented a unit for almost two years. Came back to get my belongings and everything was in perfect condition. No sign of bugs or mice. My stuff didn't even have any dust on it! Would highly recommend this facility!!!
Sharon Samek
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammy Haney
Évaluation :
5
This location in Morgantown was a great experience. The place looks brand new and the staff was very helpful. Even taking me to show me my storage unit and explains everything along the way. James was very helpful and explained the rental contract in detail. Temperature inside was cool and having music on while moving made a difference. I will definitely use again if I need storage while in Morgantown. Merci
Tim Saville
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Samuel Gardner
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tracy Antulov
Évaluation :
4
Le client n'a pas laissé de commentaire.
J Logan Tomlin
Évaluation :
5
Left my phone in truck and staff member had it ready for upon my return. Thanks to him.
Michael Ostrom
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith Mullens
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jody Rohrbaugh
Évaluation :
5
My schedule to move in is Friday April 28th. Please confirm 917-763-4020
Avery Catalano
|
Réservation
Évaluation :
5
The staff was excellent! Very polite. I will definitely use this place again! Merci!
ANTOINE BRECKENRIDGE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LISA MORNINGSTAR
|
Expérience générale
Évaluation :
5
Thank you for everything!!
Mary Ellen Thomas
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carl Clinger
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
PHILIP M BORDINAT
|
Expérience générale
Évaluation :
5
Thank you to all at this outstanding facility, and especially to James Mitchell for working with me last year when I was moving all of our furniture here from Iowa, and as we slowly downsized. Thanks also for recommending Brewer & Sons movers, who have been excellent! You are not only Exit 1 but NUMBER ONE and FIRST CLASS in our book! Thanks very much! Laurie Lyckholm MD
Laurel Lyckholm
|
Expérience générale
Évaluation :
5
Thank you James for the wonderful two years of storage entertainment! Moving out was bittersweet. Thank you again for everything!!
Jennifer Haskins
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Bruce
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bryan Cox
|
Expérience générale
Évaluation :
5
The best full service facility in the area
Steven Calvert
|
Expérience générale
Évaluation :
5
I stored there for nearly 2 years and it was the best experience! The staff is great and accommodating and the facilities are top notch!!
CHRISTOPHER CASTO
|
Expérience générale
Évaluation :
5
Satisfied and most definitely will recommend EVERYONE!!
Christine Gamble
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SAMANTHA SHAVER
|
Expérience générale
Évaluation :
5
Excellent facility and staff!
Virgilio Cantu
|
Expérience générale
Évaluation :
5
Friendly, and helpful staff, very accommodating.
Adam Kee
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Winston
|
Expérience générale
Évaluation :
5
Great experience. Made a stressful time more tolerable. Thank you Mr Mitchell
William Bostic
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary Collins
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
gary alban
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Albert Johnston
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nathan Martin
|
Expérience générale
Évaluation :
5
Best storage facility I have seen, climate controlled, large elevator, dollies available. I would highly recommend.
Sherri Faber
|
Expérience générale
Évaluation :
5
The staff were always cordial and very helpful. An amazing move for us.
James Uphold
|
Expérience générale
Évaluation :
5
I’ve used storage facilities around the country, this is the very best.
david eddy
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sarah Plotts
|
Expérience générale
Évaluation :
5
James and staff are the best! Beautiful, clean, secure storage facility!
Leah Favro
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
christina ross
|
Expérience générale
Évaluation :
5
Absolutely wonderful. I'll be back this spring and recommend. Thank you. The gentleman at the facility was Absolutely wonderful
Gina Oleske
|
Expérience générale
Évaluation :
5
Amazing facility. Definitely will recommend it to friends.
Abigail Panza
|
Expérience générale
Évaluation :
5
Very clean and well maintained facilities, super secure, definitely the nicest storage unit place in Morgantown
John Briers
|
Expérience générale
Évaluation :
5
Exit 1 Storage is an excellent facility. James the manager was very helpful on day one in January. All of the staff I spoke to were always courteous and helpful. The facility is spotless and well air conditioned. I will recommend Exit 1 Storage in the future.
Melody Long
|
Expérience générale
Évaluation :
5
Perfect place to store my things in between apartment leases
Rachel Gobrecht
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christy Whetsell
|
Expérience générale
Évaluation :
5
Great facility! The staff was so helpful and accommodating.
Marietta Dunn
|
Expérience générale
Évaluation :
5
Exactly what you need. Clean, secure building with reliable access. Overall was happy with the 6 months we utilized it.
Alan Thomay
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Janet Fagula
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin Dunkley
|
Expérience générale
Évaluation :
5
Best uhaul place around.
Jane Boyle
|
Expérience générale
Évaluation :
5
Exit 1 storage was above my expectations. I had my storage unit about 2 years and every time I visited the Staff was very friendly and facility was always clean. Inside entrances and climate controlled. Would definitely recommend for storage and U-haul rental, as I utilized both services more than once.
Thomas Harmon
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cortney Stauffer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steve Fuir
|
Expérience générale
Évaluation :
5
Absolutely will I recommend! Staff was helpful.....facilities very clean. Felt comfortable accessing my third floor storage unit anytime. This is my "go to" storage area....
Pam Bowers
|
Expérience générale
Évaluation :
5
Amazing customer service!
carlos siordia
|
Expérience générale
Évaluation :
5
Exactly what I was looking for. Facility was spotless and customer service was top notch.
Eric Moore
|
Réservation
Évaluation :
5
Excellent facility that is state of the art. Climate control that is superior, modern storage units plus easy access.
david eddy
|
Réservation
Évaluation :
5
Very clean and units are temperature controlled. The staff was friendly and efficient.
Brenda Alfonzo
|
Réservation
Évaluation :
5
We did not utilize the storage unit and would like to cancel that reservation for a refund.
Jeremy Cordova
|
Réservation
Évaluation :
5
We had an excellent experience at Exit 1 storage and would recommend it! Very attentive staff, clean air conditioned facilities and free furniture dollies that made moving in easy and quick.
Margaret MacGibeny
|
Réservation
Évaluation :
4
This is a great location. The man I spoke with was very professional. He explained everything thoroughly. He took me around the facility as well and told me what to expect. I recommend this location.
Yann Nenebi
|
Réservation
Évaluation :
3
I ended up not renting the unit because my free month was not honoring my free month coupon for renting a uhaul
Christy Fitzpatrick
|
Réservation
Évaluation :
5
This place is AWESOME! There are two codes to get into the building/storage unit, so I don't have to worry about my items, and the inside is well lit and clean! They provide dollies, too.
Allison Dimmig
|
Réservation
Évaluation :
5
Best place you will ever find. CLEAN, convenient, easy access, nice staff. I wish every town had such a nice facility and offered such great service.
Jennifer Capito
|
Réservation
Évaluation :
5
Did not need the unit after all. Staff was very helpful over the phone I'm getting it canceled.
Heather Preston
|
Réservation
Évaluation :
5
The folks at Exit 1 Storage were great! They made the whole process very easy.
Walt Reed
|
Réservation
Évaluation :
5
Excellent facility, clean, and looks brand new
Kevin Thornhill
|
Réservation
Évaluation :
3
Wish the elevator was in
britani paugh
|
Réservation
Évaluation :
5
Nice facility with easy access.
rebecca lambeth
|
Réservation
Évaluation :
5
Check-in was easy and the folks in the office were friendly and helpful! I have rented storage units a few places around town in the last couple of years, and this was by far the best experience.
rob Goelz
|
Réservation
Évaluation :
5
Nicest people and clean and secure storage.
anthony baker
|
Réservation
Évaluation :
5
I liked that music was alway playing, especially gospel. It was soothing.
lisa bayer
|
Expérience générale
Évaluation :
5
This was everything we were looking for and more. The facility is clean and secure and as a bonus they have everything needed to help move.
Robert Watts
|
Expérience générale
Évaluation :
5
Great company to deal with. Friendly and helpful staff. Amazingly clean storage units. Easy access to the building 24/7 with the security codes. All around great experience.
Sarah Thomas
|
Expérience générale
Évaluation :
5
This location made my unit move in and U-Haul return extremely easy, easier than I feel it would have been at another location
Marga Horn
|
Réservation
Évaluation :
5
Staff was pleasant & very helpful. The facility is clean, indoors, & convenient. Overall process went very smoothly.We've never used a storage unit before and the worry was taken away with this choice
Thomas Harmon
|
Réservation
Évaluation :
5
Facility was clean, felt secure, and easy to access. The employees also provide great customer service. If we need a rental unit in the future we will definitely come back.
gail graham
|
Expérience générale
Évaluation :
5
Location is clean, well lit at night, convenient to move into. I would be happy to rent this storage facility.
Stephanie Dumire
|
Réservation
Évaluation :
5
Online reservation system made reserving a place easy. Also having sunday office hours is helpful since most moves involve the weekend. Merci!
JULIE PAWLOWICZ
|
Réservation
Évaluation :
5
Sharon and James are fantastic! We are treated like family. Easy access and just off exit 1 from I-68. We have had several units across the US and this is by far the best! Spot on pricing.
MEGAN AND FRANK HARGAN
|
Expérience générale
Évaluation :
5
This storage unit made my moving situation very easy. The staff was extremely helpful and the building seemed very secure and well lit!
jessica davis
|
Expérience générale
Évaluation :
4
I hate being poor. If I had the money i would still be renting a space. All of the items were my mothers. She had a stroke and I am trying to sell her house. I had to put all her items in storage.
mya mcbee
|
Expérience générale
Évaluation :
5
It was a very nice place. The employees were nice and helpful. They helped me get a unit that was perfect in size for what I needed. Will use their services again if needed.
Damian Powell
|
Expérience générale
Évaluation :
5
Perfect spot!
Jason Solensky
|
Expérience générale
Évaluation :
5
Very clean, temperature regulated, and secure unit! The music was also enjoyable too. Definitely recommend!
Janet Elswick
|
Expérience générale
Évaluation :
5
.
Kaitlyn Martin
|
Réservation
Évaluation :
5
excellent experience. Will definitely use this facility in the future if the need arises.
courtney ferguson
|
Expérience générale
Évaluation :
5
.
Kaitlyn Martin
|
Réservation
Non les évaluations ont été soumises pour cet établissement.