Le client n'a pas laissé de commentaire.PAUL H.
Customer Reviews for Express Auto Sales
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Bakersfield, CA 93308
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 2h pm
- Dim : fermé
Heures d'ouverture spéciales
- 10/27/2021 - 10/28/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
this location is an auto repair/uhaul broker Ramos was very helpful and stayed open to accept my early return. so grateful!!Marianna S.
Le client n'a pas laissé de commentaire.jose M.
Le client n'a pas laissé de commentaire.ALEJANDRO P.
Le client n'a pas laissé de commentaire.SONIA M.
hole in the wall place. main door was locked. had to walk into the mechanics shop to get ahold of someone. they didn't know anything about U-Haul. honestly this rental experience was just trash. very shitty customer service across the board.Correy G.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.ARI S.
Le client n'a pas laissé de commentaire.JEFFERY C.
Le client n'a pas laissé de commentaire.Donald D.
Le client n'a pas laissé de commentaire.PETER C.
Le client n'a pas laissé de commentaire.Marnie A.
Le client n'a pas laissé de commentaire.Danny R.
Le client n'a pas laissé de commentaire.Francis A.
It was hard to find this location. Needs a distinct sign that is clearly visible.Sally P.
Have someone who gives a hoot run your return sites.Robert H.
Le client n'a pas laissé de commentaire.Wyatt S.
Nothing, It's just a sub station that is not very attractive. The "look" of the place didn't really affect the transaction. The attendant was very nice and helpful.Christina E.
Make sure they explain the contract and process of returning vehicles very thoroughly, because they will try to charge you extra for literally anything. They tried charging me an after-hours fee even when I returned the truck on time by 5pm (PT). We returned the keys as instructed. I had to call the U-Haul on Chester Ave. and Roberts Ln. in the 93308 area to complete the return, because no U-Haul worker was at the State Rd. location at 5pm (PT) even when this location doesn't close until 6pm (PT). The customer service associate at the Chester Ave. location who I spoke to said I wouldn't be charged an after hours fee, and she put a note on there for me not to be charged any additional fees as I have returned the truck on time. However, she redirected me to a corporate line to be sure. The corporate lady I spoke to was very rude though, and the she provided the worst customer service I've ever gotten. She didn't try to help. She just told me I should ready everything before signing it, but not everything was instructed by the workers as the contract explained. She should really be fired and not work with corporate, let alone customer service. I stated that I may have to mention this in a poor review for how I'm being treated, and she just said, "Of course, go right ahead! Bye!" At this point, I just told her to have a nice day. Fortunately, the area manager was much nicer and accommodated me for their lack of decent customer service and for giving me the run-around. He was able to make sure I didn't get an after-hours fee afterall.MARC G.
Le client n'a pas laissé de commentaire.William K.
Le client n'a pas laissé de commentaire.Devin B.
Le client n'a pas laissé de commentaire.Catherine U.
Le client n'a pas laissé de commentaire.Maria C.
They made it very easy to both pick up and return the rental .Danny T.
Le client n'a pas laissé de commentaire.Trudi W.