Poor customer service. Combination lock was old and broke. Overall not my best experienceSergio S.
Customer Reviews for Express Food & Fuel
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Improve agents understanding of what is needed to pick up a truck that was reserved on-line. Also make sure the links sent to a cell phone are the correct ones . The three sent to me was for something I couldn't use because it asked for a trim level and user nale that I did not have.Shawn J.
Have the items that we ordered online on the truck (blankets etc)Valentina F.
I would recommend nobody be sent there. The entire experience and my whole day was a nightmare. They never started my ticket. They had no idea what they were doing at all. They didn't have any additional equipment I asked for and to top it all off. I was told I could return the truck in Conroe but when I dropped off, I was forced to pay a 64 dollar different drop off fee.Grace W.
Worst service. Drop off my uhaul on monday and i kept getting calls that they did not received my uhaul. I went in the place tuesday afternoon and the uhaul was there with other 4. I asked who is in charge? Nobody knows. I asked if they can give my number to the manager in charge of the uhaul? Never call me back.. thursday i was still getting calls for "unreturned vehicle"... never again in this drop off locationAdriana M.
Le client n'a pas laissé de commentaire.Delio H.
Is a bad experiencia for me. I will continue renting as I used to do. In a real Uhaul branch. The service is a long waiting period. The same person is for everything increasing the waiting time.Ana R.
Took a wile for the agent to verify my reservation and send a responseLauren C.
24 hr drop off a plus. It is a corner store location. Very little signage . No receipt from store clerk for return until the next day. Need a drop off receipt available at time of drop after hours.Dennis S.
Le client n'a pas laissé de commentaire.Trey B.
Costumer service is really slow, i spend 25 min on hold to get a awnser, had to make a refund of something that was charged but no supplied. But truck was neat, easy to drive and well maintainedElmer R.
This drop off location was 12 miles out of my way and I even passed a couple of uhaul locations in my way. It's a corner store / gas station and I was very uncomfortable with the other patronsLisa J.