Évaluations des clients Extra Closet Fort Myers LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Extra Closet Fort Myers LLC

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Elton G.
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Le client n'a pas laissé de commentaire.

Robyn S.
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Absolutely fantastic people to work with. They will be first on my list when I need a rental truck again.

james D.
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nothing everything was great

Yoseph T.
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Le client n'a pas laissé de commentaire.

Mae S.
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The gentleman is always cordial, pleasant, and easy to work with. He makes that store a happy place to visit for a rental. Mae

Bruce G.
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Very friendly and helpful staff, equipment was in great condition, a very positive experience!

Cathleen L.
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Le client n'a pas laissé de commentaire.

thomas B.
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Le client n'a pas laissé de commentaire.

Kelly R.
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I was made to go to THREE locations to return a uhaul. No one including the 1800 rep was helpful. It was terrible. The entire experience. I will never use instill again and I'm taking this up with my credit card company.

Scott P.
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Le client n'a pas laissé de commentaire.

peter B.
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Ben was extremely efficient in the reservation and pick up end of the transaction. No issues no complaints

john E.
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Le client n'a pas laissé de commentaire.

martha M.
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The staff is very friendly, helpful & courteous. Made it a very easy process to rent a truck to move things!!

Thomas F.
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They were super helpful and we were able to pick up my daughter's furniture inexpensively thank you

Michael S.
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Joe was very helpful explaining all the equipment hookups and functions. Only issue not Joe's fault was the price quotes from online to actual, off $204. Higher.

Jerry T.
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I brought the truck back full and they charge me $35 I don't think that's right because I made sure it had amount of gas it had when I left the office It was full I made sure but anyway there's nothing I can do about it

SANY O.
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Le client n'a pas laissé de commentaire.

Carlton C.
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The guy I worked with was extremely nice but unfortunately the truck was a mess. 1.There was food crumbs on the floor. 2. There were 2 worn masked next to the driver seat on the floor and the truck smelt terrible. 3. I had sticky stuff in the cup holder as well. There is literally a pandemic going on and to give someone such a dirty vehicle is unacceptable! 4. The truck was very beat up with damages and clearly needs to be shopped and repaired, I was afraid to drive on any major roads with it. I didn't want to spend one more dollar or hour with this location!

Jayme R.
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Le client n'a pas laissé de commentaire.

Anthony T.
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Le client n'a pas laissé de commentaire.

Rick K.
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Le client n'a pas laissé de commentaire.

Kenny B.
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Le client n'a pas laissé de commentaire.

Regina S.
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Le client n'a pas laissé de commentaire.

Patricia K.
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Le client n'a pas laissé de commentaire.

Steve M.
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Le client n'a pas laissé de commentaire.

Denis W.
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Location needs a sign to show where the office is located.

Daniel M.
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Le client n'a pas laissé de commentaire.

Rene R.
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Le client n'a pas laissé de commentaire.

Sheri A.
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Joe at UHAUL at 2355 Bruner Lane Fort Myers,FL was EXCELLENT! He made everything quick and easy! Thanks, Joe!

kirk W.
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Le client n'a pas laissé de commentaire.

ENRIQUE S.
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Le client n'a pas laissé de commentaire.

Orlando D.
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My truck had some old shoes and other personal things someone left. I was charged 15.00 for cleaning plus the tax for cleaning. The only thing I can say I left in there was some little bit of sand in the floor from getting in and out. I have more than 8 yrs using uhaul and never been charged a cleaning fee ever. Not sure what happened here. Maybe because of natural rain that day. Not sure. Will never use that location again and never recommend it either.

Michael J.
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The guy was nice and it was quick. My problem is that for some reason I gave dude my email I usually do not give it out. I have been getting all sorts of spam mail and random crap being linked to my drive online. I have never really had any issue with this until literally a couple hours after getting that trailer.

Mike S.
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Le client n'a pas laissé de commentaire.

SANTIAGO M.
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Le client n'a pas laissé de commentaire.

Lisa M.
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Attendant was extremely rude and pitching a fit like he was a toddler. The area for drop off is to confine to back in a trailer and he insisted on it being dropped and one specific spot he was such a f****** pain in the ass

Jeremy J.
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Le client n'a pas laissé de commentaire.

scott G.
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Maintain the equipment before customer picks it up. Rented a 15 ft truck one way to Richmond, VA. with 12 moving pads. There were only 9 pads instead of 12. ( Can live with that ). Had a puddle of motor oil on the floor board that ended up being tracked into the apartment. Ran into rain on the drive and the windshield wipers were worn out so they did nothing but smear the windshield instead of clean it. The next wonderful part was when it was dark and raining and found out the high beam switch did NOT work!! Now I'm on a winding narrow road and have to hold the turn signal handle pulled back to engage the high beams so I could see the road. This was a 9 mile scary ending to our final destination. Someone at this location needs to take charge so another customer doesn't have to go through the same issues I did!!!!

Brian C.
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Nothing, it was a pleasant experience.

Richard E.
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Person very grumpy and not helpful.

BERNY C.
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Le client n'a pas laissé de commentaire.

Regina B.
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Thank you for your good service! Answered my questions and was very friendly.

Kary W.
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Le client n'a pas laissé de commentaire.

Jason H.
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Le client n'a pas laissé de commentaire.

Sonia K.
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When I called to order a next day rental, I was told that I would be getting a van, and that my mileage would be .69 per mile. I confirmed my arrival time at !0:00 a.m. When I got there to pick up the van, I was told that I would be receiving a truck instead, and was charged .99 cents per mile. I asked that I be given the agreed upon amount of .69 per mile, but Ben told me he would be unable to change the rate. I am disappointed, of course. I chose that location over another. The truck was clean, the service was good except for the contract change, last minute. Bummer.

Zach S.
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The outside showed no signs of a U-Haul return place and otherwise seemed like some rundown storage place. Personnel didn't ask for more than my name when I returned my rental and just mentioned they'd email me an invoice. Customer service lacking and overall positive atmosphere most certainly lacking.

Dave C.
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Le client n'a pas laissé de commentaire.

Norman L.
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Trouble with website check in. Front windshield full of Love bugs

Mitchel H.
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The trailer was not hooked up correctly and fell off while driving down the road. I got no money back or really and care about my safety or the safety of other drivers.

Jill T.
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Le client n'a pas laissé de commentaire.

Dorinda S.
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I would have liked to be told I would get an email to visually self inspect the vehicle. If I was in a hurry I may not have noticed it until I was out of the lot. Staff was very friendly and made me feel comfortable. Also, I did not realize until later that day when I gave him my license it had the address I just moved from because the new license has not arrived yet. Maybe verify license address before putting it in system. Service was speedy and efficient. Drop of was very easy. I observed them wiping down the common areas of my van prior to my leaving. They offered me to wait it have my receipt emailed. I chose email and received it in a timely fashion. I would use them again as well as recommend them to others.

Manon P.
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Always friendly and easy to work with.

David S.
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Le client n'a pas laissé de commentaire.

Bob G.
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Le client n'a pas laissé de commentaire.

Kadir K.
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Le client n'a pas laissé de commentaire.

robert B.
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Label the entrance door

Joseph K.
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Customer service for sent me to a location that doesn't exist. Then I had off reservation but could not get it because my phone would not pop up the address. Is not happy at all a few Hall

Christopher B.
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The check in location was great and the staff were helpful in getting me going but the auto check in by phone system failed and it took 30 minutes to get going. I have another rental coming up soon I hope the experience with the phone check in is improved by then

Pierre D.
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Le client n'a pas laissé de commentaire.

Devon N.
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I ordered and was charged for a moving dolly which wasn't in the truck I've attempted to reach out twice to customer service twice with hour plus holds each time and no agent. I'll go elsewhere in the future.

Devin P.
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Le client n'a pas laissé de commentaire.

Daniel F.
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Great job thanks!

David C.
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Outside of truck was dirty and bugs plastered all over it. No walk around and they said fuel level was 7/8 and it was at 1/4. Truck leaked I. The rain as well

LYNDA M.
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Le client n'a pas laissé de commentaire.

Lorraine A.
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Le client n'a pas laissé de commentaire.

Daniel C.
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Awesome experience.

Dan Z.
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Joe at extra closet is great

dennis B.
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Le client n'a pas laissé de commentaire.

Gerhard S.
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The young gentleman that works the front counter on the weekend is always very friendly.

thomas B.
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Le client n'a pas laissé de commentaire.

Audrey B.
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Le client n'a pas laissé de commentaire.

june B.
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Le client n'a pas laissé de commentaire.

Mark T.
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Le client n'a pas laissé de commentaire.

Dominick C.
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Le client n'a pas laissé de commentaire.

Tom F.
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Called and asked twice to have my receipt emailed to me. First time he sent it to the wrong email. The second time, I still have not received it! Still waiting...

Steven R.
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As far as i can see my experience was great! Ben was great as well!

Kevin J.
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Le client n'a pas laissé de commentaire.

Thomas M.
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Le client n'a pas laissé de commentaire.

Douglas S.
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Le client n'a pas laissé de commentaire.

John F.
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Everything went very smooth. Would definitely use this facility again

Brian M.
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Le client n'a pas laissé de commentaire.

William S.
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Le client n'a pas laissé de commentaire.

Pierre B.
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Le client n'a pas laissé de commentaire.

Kimberly J.
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The gentleman who took the keys was arrogant and condescending. The price charged for gas overage could not be explained by either of the men. It was dark and seedy.

John H.
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Truck was ready to go!

norman D.
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Le client n'a pas laissé de commentaire.

Michael S.
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Le client n'a pas laissé de commentaire.

Chris B.
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Le client n'a pas laissé de commentaire.

Ron B.
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Le client n'a pas laissé de commentaire.

Laurence M B.
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Le client n'a pas laissé de commentaire.

MIKE K.
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Le client n'a pas laissé de commentaire.

Dan R.
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Very good experience

Thomas G.
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N/A Keep doing what your doing

Robert Don E.
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Would have been nice to drop off after hours and not be charged extra days due to holiday

JOEL M.
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Le client n'a pas laissé de commentaire.

David M.
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Le client n'a pas laissé de commentaire.

mike T.
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Le client n'a pas laissé de commentaire.

Joseph L.
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The amount miles given did not include the distance to location from my home in both location. Even though I did not go over the miles it was close given I did drive the truck to another location

robert B.
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Very nice and quick pickup

al J.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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