Évaluations des clients Exxon Vienna

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Exxon Vienna

Cote générale :

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NICHOLASJOHN G.
Évaluation :

I pulled into the station to return the truck at 7:55pm. By the time the process was finished, with truck inspection and all, it was 8:15pm. They clocked me out at 8:15 and charged me for an extra day. Didn't like that.

Mike H.
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Friendly staff, helpful..easy

Scott K.
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Le client n'a pas laissé de commentaire.

Lara M.
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The back of the van had some dirt/debris but I was able to cover it with towels. Over all a great and easy rental experience. I will be back!

Kevin D.
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Very pleasant experience with pick-up and drop off.

Jacquelyn F.
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Great service, fantastic price. Would use again in a heartbeat. Thank you

Althea H.
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Le client n'a pas laissé de commentaire.

MICHAELANTHONY C.
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This location was much more convenient than the local Uhaul storage location, and the process to check-in and check-out was easy.

Nathaniel M.
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The guy at the counter was very helpful and friendly.

ANGEL CARLOS R.
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Le client n'a pas laissé de commentaire.

Gregory H.
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Le client n'a pas laissé de commentaire.

Abigail R.
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Worker greeted and assisted me. Happy with the experience

EDUARDOMARTIN W.
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The online process was confusing and the dependency between the online system and the hours of operation of the station (my pickup time was 8:00 pm and the u-haul store was supposed to close at that time too) made it for unnecessary escalation and delays.

Hanh T.
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Le client n'a pas laissé de commentaire.

Robert M.
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Employee at Exxon in Vienna, Va, was excellent. Very professional and helpful when my initial tries to check-in via phone proved difficult. Check-in and check-out process very quick and efficient.

Sandra L.
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Le client n'a pas laissé de commentaire.

Sudharsan B.
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Probably one of my worst experiences with reservations and check-ins. Not so because of the people there— the people were amazing. It's the app. The U-haul app is such a poorly made app, it's unbelievable. There are countless bugs in the app and issues with uploading and loading. It will often ask for the same information repetitively and then ask to create an account while already signed in. As a student studying computer science, I'm genuinely appalled at the lack of professionalism in this app. It feels as though it were made as a draft, not a final app. Very user-unfriendly too. In addition, the app doesn't even match what some stores say to do. I noticed that our location elected to things there own way because the app's check in takes way too long and too tedious to complete. We are coming here to reserve a vehicle, not to debug the company's app. Very disappointing... If not for the people who work at this location and the actual quality of the truck, I would not return

Darcel T.
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Le client n'a pas laissé de commentaire.

Todd G.
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Le client n'a pas laissé de commentaire.

RUSTYLEE D.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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