Had to go to multiple locations because there was no trucks at all even though I had a reservation
Vincent S.
Customer Reviews for EZ Stor Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Just keep up the Good Work !
Bruce F.Lower the fuel cost
Scot R.This was much easier than I imagined. Seamless!!! Well done UHaul!
Gregg H.Maybe have the vans backed in for an easy exit out.
Robert S.Thanks
Alan A.Both picking up and returning the truck was easy. Customer service was good both times also. Yes, I'd rent for this location again!
VICKI H.Do the same. Steve was exceptionally kind and informative. Give him a raise
GARY P.To start, I needed a truck today, but in the am. So the first one made a reservation with, wouldn't have a truck until 1:00. So I went to another UHaul location, and they didn't have a 20', but instead of leaving me until 1:00, he went into the reservation system, and low and behold he found one close by that I could go pick up rigjt then. Awesome ! So I went to the third location and once again, it was a very pleasant experience at pick up and drop off. Very good experience today.
JOHNNIE T.I had needs for 5 days straight. All locations were exceptional experiences under some very trying personal circumstances. I'm grateful!
ROSALIE K.I ended up needing a few things in order to utilize my trailer fully- I didn't realize there were different size balls on towing hitches. I also needed an adapter for the lights. The gentleman working was friendly, and was able to point me in the direction of an auto parts place, but the two trips to oreily put me behind schedule. Maybe I missed a checklist somewhere?
Mendy B.AC did not work
DONALD A.Very good
MARGARET R.THIS PICK UP LOCATION WAS EXCELLENT, HOWEVER, THE ONLINE SERVICE FROM U HAUL CONFUSES THINGS DUE TO LACK OF COMMON SENSE....
EDWARD M.N/a
Mario M.Renter did not give us any pricing information and did not let us know that we would be over charged for the uhaul. We also got a text saying we had to check in our UHaul online or we would be charged a $20 fee yet the link I was sent NEVER WORKED. Horrible service. The uhaul was dirty and had bits of broken glass in the back and lots of dirt. Over charged and misinformed
ISAIAH R.Best and closest drop off to our location. Best ever return.
Robert G.Nil!
HENRY H.Not applicable.
ROBERTO S.I had a wonderful experience. Your customer service staff, Crystal, was very helpful and had my truck all loaded with the accessories I needed before I arrived. Merci encore.
VALERIE J.Awesome team, great customer service, professional and knowledgeable, Thanks Guys
VINCENT G.Everything was good except this location was about 25 miles away from my home.
Charles F.It was overpriced especially for only 24hrs AND overall less than 50mile drive
Melani S.I rented the Appliance dolly which is the only way to move large heavy items! No comparison to regular dollies. The man in the office was very helpful and polite. Even offered alternative procedure to return the cart since I could not get there before close of business next day. That's customer service at its best!
Jennie T.They confirmed i would not get an adjustment. U Haul is a rip off
MARGARET C.Enforce the mask wearing sign! The customer ahead of me was wearing a gun but no mask. Don't wait on customers who do not adhere to virus control.
Oren W.Uhaul needs to update the locations where equipment no longer can be drop off. I wias,surprise to find out the assigned drop off location was no longer a place to recieve equipment.
Vick G.Tight site to drop a trailer off at. Had to lift trailer off myself. No yard people to assist.
BRUCE G.Very friendly staff, clean facility and trucks. Merci.
DAVID C.Crystal was very knowledgeable and professional. It was a pleasure being helped by her. Excellent service à la clientèle.
Rhonda B.Repeat the service!!!
JESUS B.super quick and easy. Thank you.
George D.Personnel were knowledgable, courteous and respectful.
Ron Z.No improvements needed customer service was awesome very polite very kind and very helpful
Joann P.I'm happy - price was right, friendly, competent people, and a fine van. I don't know how it could be better.
TERRY W.The manager there was exceptionally accommodating allowing me to adjust my Storage rental to a bigger size on the spot which I really appreciated. The only thing I did not like about the vehicle itself was that the Driver side door latch. This is not a fault of the rental facility but corporate repairs. As this is my second rental from the facility, it was exceptional
Jered V.I think she could have explained more about truck and features where things were operating
Jacalyn C.Nothing comes to mind. You guys were great.
Jason W.Customer service was amazing and I will be renting from this location moving forward! Overall great experience!
Kristine B.Parking access is not convenient from front street and parking lot is small.
Bruce E.Absolutely wonderful store. The truck was ready when we arrived. The whole process took less than 10 minutes.
nICOLEE P.Great service at this location. However I recommend making a reservation as the location is small.
TINA B.I dropped off my trailer after business hours. I received an email with my receipt.
Vicki W.Parking is tight but I manage pulling in with a trailer and backing out to exit. The only entrance from the south is a poor setup.
Will H.