This has been a good experience. Just had to much to move. Not sure I had enough room when I downsized. This gave me time to get everything organized in my new house. Everyone at storage was very helpful. This is the first time I had to use storage. The building was very neat and clean. I felt safe leaving a lot of my old photo books, wall hangings, and scrapbooks there. Everything in great condition when I left. Mercilinda m. | Expérience générale
Customer Reviews for EZ Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Ooltewah, TN 37363
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : fermé
- Jeu - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 9/6/2021: Fermé
- 11/25/2021: Fermé
- 12/25/2021: Fermé
- 1/1/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The young lady there was kind and friendly and dropping the dolly off at this location was not in the plan however everyone involved with U-Haul at this dealership was so helpful and kind and accommodating. Je la recommande fortement.Kenneth C.
Le client n'a pas laissé de commentaire.AMANDA Y.
Le client n'a pas laissé de commentaire.JEFFREY H.
Le client n'a pas laissé de commentaire.KENNETH H.
Le client n'a pas laissé de commentaire.michael W.
Le client n'a pas laissé de commentaire.Tyler R.
Le client n'a pas laissé de commentaire.Denise L.
Le client n'a pas laissé de commentaire.DAVID P.
This location was perfect for us, as it was nearby and right on the way as we had to haul a few loads while moving my mother-in-law. Kerry was very helpful and kind, in spite of how busy she was with other customers. And the trailer was the perfect size and in great condition.BRENDAN J.
The lady that assisted us was extremely nice and a very personable- nice to see these daysTHOMAS R.
Le client n'a pas laissé de commentaire.MARVIN H.
Le client n'a pas laissé de commentaire.KENNETH H.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.DAVID B.
Trailer parking area was messy and had large puddles due to recent rains. Move trailers to better location or work to improve parking area.Rocky H.
The door of the trailer needs some work. A petite lady should not have to install the trailer to the truck hitchPhilip M.
Le client n'a pas laissé de commentaire.Nichole G. | Expérience générale
The parking space that was assigned to me for my travel trailer had too many tight corners for my comfort, so after a month, I found another place to park my trailer. The staff forewarned me it was tight. But thought I'd give it a try. But had this not been the issue, I would have kept my trailer there.david h. | Expérience générale
Le client n'a pas laissé de commentaire.Zachary T. | Expérience générale
Le client n'a pas laissé de commentaire.tiffany d. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFRY N.
Quick and easy rental process and close to home !jonathan L.
I love Easy Storage and most definitely Rent again I have recommended Easy Storage to friends and family your staff has been greatfrank m. | Expérience générale
Front Desk personnel was very helpful and friendly.Maggie C. | Expérience générale
Very friendly and helpful. Couldn't been better. Merci.RODNEY K.
Le client n'a pas laissé de commentaire.Robert G.
I was very pleased with the storage facility. Great customer service!rhonda c. | Expérience générale
Friendly service. Would definitely rent here again. Merci!AMANDA H. | Expérience générale
Le client n'a pas laissé de commentaire.BENJAMIN T.
Le client n'a pas laissé de commentaire.William P. | Expérience générale
Outstanding service, excellent storage unit. The owner is a Super person along with his wife....non better.Ron W. | Expérience générale
Le client n'a pas laissé de commentaire.ken H.
Less confusion on where to drop off the truck. The store told me their location, the email message received, told me a different location, 8 miles further away. Get your shit together.john C.
Le client n'a pas laissé de commentaire.mark M.
Le client n'a pas laissé de commentaire.David N.
Le client n'a pas laissé de commentaire.Jeffry N.
I always get friendly and efficient help when I rent from this location. Will definitely recommend it.claude M.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.Jonathan S.
The mobile checkout stinks. This is the second time using it. Both times I spent almost an hour trying to pick up the rental trucks, mean while I have 4 guys waiting for me to load at hourly wages. I would get through most of the check out and it would kick me off the site. I would have to restart all over again. It did this more times than I can count. The same with the drop off procedure. Hate using the mobile checkout, probably will look to Penske rental or someone else next time if I cannot check the truck out the night before. The facility was great. They worked hard to find me a truck for my date of service. If this was a one time episode, I would maybe a little less frustrated, but two times in the same year with extremely lengthy checkout and returns is poor service. My first move, I had a large group of approximately 15 people just waiting on me to return with the truck. I was very embarrassed to be wasting everyone's time while waiting on me. I had left what I thought was appropriate amount of time to checkout a truck and return it. The concept of a mobile checkout is good, the execution process is horrendous.Robert E.
Le client n'a pas laissé de commentaire.GARY ALAN T.
Very friendly and helpful staff , very accommodating! Would definitely recommend this location!Katherine N.
Le client n'a pas laissé de commentaire.james T.
Fantastic customer service!!! Thanks!!!!MARION C.
everything was great and especially the custom service.FREDDIE B.
Le client n'a pas laissé de commentaire.Amanda M.
Le client n'a pas laissé de commentaire.Mike T.
The reservation and u-haul part of my reservation was awful and I regret using u-haul. Ez storage and the rep there was fantasticcaleb N.
Le client n'a pas laissé de commentaire.JOHN L.
Le client n'a pas laissé de commentaire.Wayne C.
Jennifer Martinez who took care of me on Saturday did an excellent job making sure I had everything I needed for a successful move. She was kind and I was grateful for her help.Darrin H.
The truck was great and service provided was good, but the added fuel charge when I returned the truck with actually more fuel than was required was a bogus charge! I'm very disappointed and dissatisfied with this and will dispute this charge with my credit card company. What U-Haul did with this was theft!Oley B.
Le client n'a pas laissé de commentaire.Steve A.
Le client n'a pas laissé de commentaire.Dan R.
Lady that took care of me was friendly and was helpful in hooking up tailor. She is a keeper for sure.Jack S.
Le client n'a pas laissé de commentaire.Grant G.
Le client n'a pas laissé de commentaire.John Edward K.
Le client n'a pas laissé de commentaire.Sharon S.
Jenifer was a pleasure to do business with. ??Timothy H.
Awesome staff, she was the best in assisting me with the trailer, pads and hooking up the trailer.Karri J.
Le client n'a pas laissé de commentaire.Luis G.
I dropped off the trailer in Ootelwah when the EZ Storage location had already closed for the day so I can't say what it was like, only that the location was very convenient. The entire rental process was easy from start to finish.Bruce W.
Everyone was supper nice and helpful. Thanks to you all.Marion W.
Have a discussion with the oak ridge location about customer service and properly staging.James B.
The associate that helped me was kind and courteous.Alvin R.
Daniel at this location went above and beyond in providing great and friendly customer service. I had a great experience!Raquel G.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.AL C.
Daniel at EZ Storage was great.Mark N.
Le client n'a pas laissé de commentaire.Brian C.
Le client n'a pas laissé de commentaire.Jon T.
He came down to inspect the unit before we moved in and added new repellent. Unit was clean and dry. Très sympathiques et professionnels. I'd recommend this storage facility.Vanessa K. | Réservation
Le client n'a pas laissé de commentaire.Kenneth P D.
Fast and easy to deal with, thanks U-Hauldarrell H.
Le client n'a pas laissé de commentaire.Richard E.
Le client n'a pas laissé de commentaire.mark D.
Le client n'a pas laissé de commentaire.James N.
Very friendly and so helpful! When moving it's mice to have a company that's got great and helpful customer service!!Jacob N. | Réservation
Le client n'a pas laissé de commentaire.Ralph B.
Le client n'a pas laissé de commentaire.Harry C.
Le client n'a pas laissé de commentaire.Hugh M.
Le client n'a pas laissé de commentaire.Rick S.
This is not the site that we chose for rental. It was out of our way and we were inconvenienced. We were told this site did not carry this size of trailer,?however when we went to the storage center the same truck was there and available. I believe we were misinformed by the U-Haul supervisor that we called and spoke with on Friday.Craig D.
We have been a customer of EZ Storage for many years. We had two large units in the beginning and down sized to a small unit toward the end of our stay. They serviced all our storage needs.ALEC C. | Expérience générale
Top of the line facilities with easy access.ROBERT/KAREN C. | Expérience générale
Request made 3-weeks in advance for 5x8 trailer, but apparently only the more expensive and much heavier 6x12 trailer could be found in entire Chattanooga TN area. That really took a toll on vehicle's gas mileage as well as extra cost for trailer. Would appreciate it if you did better getting things that you offer to be actually there to use. "Tricia" was helpful for pickup and cordial to make sure business was done and trailer was attached properly. ThanksJames H.
Le client n'a pas laissé de commentaire.Randall J.
Very nice staff and easy in and out. Pleased with the rate!Chuck N.
Le client n'a pas laissé de commentaire.Keith M.
Le client n'a pas laissé de commentaire.Kyle G.
Le client n'a pas laissé de commentaire.Joseph K.
Le client n'a pas laissé de commentaire.Jacob F.
Le client n'a pas laissé de commentaire.Randy S.
Le client n'a pas laissé de commentaire.Randy S.
Le client n'a pas laissé de commentaire.elliot M.
Le client n'a pas laissé de commentaire.GEOFFREY J.
Not sure who was at fault but I ordered a trailer and told person on phone my truck needed a ball and sleeve so he charged me for one. I get to uhaul and no ball so I had to drive to Walmart and get one.ryan B.
Le client n'a pas laissé de commentaire.Jay H.
The people here were fantastic,enthusiastic and caring.Greg G.
Le client n'a pas laissé de commentaire.Kenneth N.
Le client n'a pas laissé de commentaire.Joshua M.
the young lady at the storage location I picked up at was very nice and helpful. I will rent from this location and U-Haul again because of her.roger L.
Le client n'a pas laissé de commentaire.Paul C.
I still did not get the recite that I was supposed to get by emailnoam C.
The truck mechanically was horrible, terrible front end issues (vibration) and the brakes were suspect.GERALD V.
Le client n'a pas laissé de commentaire.Mark S.
I rented an appliance dolly to move a refrigerator. Very convenient location for me. The lady in the office made the rental and return fast and easy !RANDY K.
Le client n'a pas laissé de commentaire.jeff M.
convenient Helpful serviceLori D.
Le client n'a pas laissé de commentaire.Karin S.
The woman who works there is incredibly rude over the phone (we had multiple conversations). The truck was parked in mud which made it difficult to thoroughly inspect the truck. AC on the truck worked intermittently en route to destination.Patrick C.
Le client n'a pas laissé de commentaire.donald M.
Excellent service and very friendly.ANGELIA G. | Premières impressions