Évaluations des clients EZ Tech Wireless OC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de EZ Tech Wireless OC

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joseph M. le

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Not much.

BRENDA W. le

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Le client n'a pas laissé de commentaire.

pier P. le

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Le client n'a pas laissé de commentaire.

Hannah P. le

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Slow process, very unorganized, very frustrating experience!

Afton B. le

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Le client n'a pas laissé de commentaire.

Aditya P. le

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I drove 7 miles, and they charged me for 12 miles. Not good practise.

mike A. le

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Le client n'a pas laissé de commentaire.

Scott N. le

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Too many steps involved in picking up the truck. Needs to be WAY more intuitive, or there needs to be a warning of how many steps there are before you can actually take possession of the truck

Lee E. le

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super easy,friendly service.

john A. le

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great staff and easy checkout.

Patrick M. le

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Le client n'a pas laissé de commentaire.

Ryan P. le

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The gentlemen inside was very kind and helpful! They made the drop off very smooth.

mona A. le

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very caring employees. the young man at the front was very nice.

Cheryl A. le

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Have location check out when the van is returned. I waited hours for my receipt over the internet & for the total charges of this rental. I was shocked at how filthey the van was both inside & out & when I mentioned it to the worker. He told me they don't always get around to washing the vehicle. I drove a very short distance & had rented van for less than 2 hours. I thought my bill would be very close to $30.00. When I finally received my receipt over text message hours after I turned it in to the same location, the satellite store, was already closed. I will not do this for a fast errand again. Especially I will not use this location. I mean shucks they could've been running all over town on my dime. Still stocked by how filthy the truck was inside and out! And then, how I was charged another $30.00 for such a very, very short delivery of one item! Ugh! Never again.

Angela T. le

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I had to call to find location. The guy who answered the phone wasn’t very friendly and sounded as if I was interrupting him. He was slightly better in person.

ALAN G. le

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My experience with your booking on line and pick up with my cell number was horrible and the most frustrating car rental experience I have ever had. I did everything carefully and correctly on line and expected to be able to obtain my key from the lock box. Instead, I experienced a 40 minute ordeal with your telephone help agents that proved a failure. I cancelled the order and then went into the shop to start an entirely new rental as a walk-in customer. I would only rent again from Uhaul if there is no other reasonable agency available in my area. My previous rental from the same location in July went perfectly. Another complaint was that this agency just handed me the keys. There was no walk-around inspection. Consequently, the return location noticed a small scratch on the bumper that will supposedly be charged against me. I am certain that it was pre-existing because I know exactly where the truck was parked and operated and there was no opportunity to scratch the bumper.

Liliana H. le

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Awesome customer service

TONY L. le

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Le client n'a pas laissé de commentaire.

Karen B. le

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Young woman was great when I checked out the truck. I had reserved it online. Truck was dirty, I did note that with photos before I left with app. Also, truck was supposed to have 1/4 tank.. it was barely 3/16. I drove 7 miles and had to get gas because it was at empty, below E. I brought it back at 5:00.. an older man was at counter. He was rude, threw the keys on the counter, dismissed me when I mentioned the gas gauge (I took photo and sent in on app that morning) and said I should have complained when I picked it up. Not sure why I have to take photos of dirty truck and gas gauge if one still has to back in to the store. Said he would email me receipt since the mileage was less than anticipated. He never did so, I had to write UHaul to get a receipt. I finally did have one in my inbox today. I will never get another UHaul from this location. I have used stores in Irvine and RSM that we’re both professional and pleasant in the past, so I won’t let one guy ruin what I think about your company.

Christopher G. le

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Le client n'a pas laissé de commentaire.

fatomeh N. le

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Le client n'a pas laissé de commentaire.

Samer Z. le

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They charged me for 148 miles, all my trips was no more 55 miles!!!

Diana S. le

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I would never recommend U-Haul to any friend of mine. I would let them know if they want to get what they order, make sure to go to Penske, they know what the are doing. You order on line and do not get the location or truck you requested. You get home in some U-Haul representative calls you from a distance you would have not even wanted to pick up a truck, Tustin, asked if I wanted the truck. My reference no. was not even in the U-Haul system. The poor guy at the Laguna Hills store was wonderful and felt bad, did everything in his power to make right, U-Hauls only saving grace. For the record, my reference no. was 25964550. I was directed to use the worst online system ever, and was asked my credit card information. I'm hoping this isn't a processed transaction, as I did not use the location U-Haul, in it's infamous reasoning sent me to. I did use the one in Laguna Hills, which is what I put into your horrible system. Sincerely, Diana Slagowski

Stephen G. le

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Van was dirty on the outside. Could have been cleaner on the inside.

Dagan O. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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Super easy and very nice people.

nouranvar C. le

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Le client n'a pas laissé de commentaire.

John M. le

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!. Location was changed on me 2. Truck wasn't ready on time 3. Truck was not the size I ordered. 4. "Extras" were not ready, nor available 5. Guy was drunk when we picked up truck. 6. Experience could not have been worse. Had to make extra trips, due to small truck, and items were damaged in route, due to no wrapping available and covers I had ordered.

antonio V. le

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Some people from the chat are not really proffetional I ask for help and no answer her name vrita or some thing, over all good service Mohamed was really good ??

George J. le

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Excellent

Robert J. le

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THEY OVERCHARGED MY CREDIT CAR BY $235 BY FUDGING THE MILEAGE. I ONLY PUT ON 22 MILEsS AND THEY CHARGED ME FOR 215!!!! I HAVE PROOF. THIS IS GOING OUT ON ALL MY SOCIAL MEDIA FEED TO WATCH OUT FOR THIS PLACE!

jorge F. le

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Le client n'a pas laissé de commentaire.

Tracy P. le

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I was not given an invoice when I paid for the six hour van rental. I was emailed a receipt 15 min after I left that showed a $25 cleaning charge for a van that is stored outside and was quite dirty when I rented it. Bird feces in several spots as well. Remarkable!

MONTY M. le

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Le client n'a pas laissé de commentaire.