Clerk was very helpful on assisting me on how to file a claim.Nancy P R.
Customer Reviews for Facility Concession Services Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Oak Ridge North, TX 77385
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
9h am à 12h pm / 1h pm à 3h pm
- Samedi et dimanche :
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Mark C.
All is ok !!RENZO NORMAN N.
The combination lock on the rear roll up door was hard to get open.Leroy E.
Trailer needed a good washing on the exterior.RANDALL S.
Le client n'a pas laissé de commentaire.thomas K.
Le client n'a pas laissé de commentaire.ROGER G.
Better signage. It was hard to know which building in the complex was the right one.Terry B.
Le client n'a pas laissé de commentaire.William M.
Had a few minor issues removing the lock to access the ignition key. The location did not have any human assistance, so it took time to finally open the lock. Would recommend a bit more lighting in the area if pickup or drop off is in the dark. All other issues were not significant enough to include in this review.Mitchell D.
Le client n'a pas laissé de commentaire.John O.
I was charged an extra day that I disputed at drop off. The clerk stated she did not have access to even investigate my claim. No clear signage to indicate placement or procedures. When I asked the clerk told me to find an empty spot and back the trailer in. No reps on lot for directions or assistance.BRIAN K.
Le client n'a pas laissé de commentaire.Jacob H.
It too much longer to check in and check out. will try to stay away from UHaul. It is just doesn't worth it!Amir M.
Le client n'a pas laissé de commentaire.Carla M.
Passenger door wouldn't open, battery run down, truck looked like a piece of junk. I checked in on mobile, arrived and then I had to go find somebody to get the keys and the extra stuff I ordered. Had to call UHAUL twice to straighten out stuff. Ended up taking close to an hour to get the damn thing which put the whole day behindDavid C.
Le client n'a pas laissé de commentaire.Kevin N.
Le client n'a pas laissé de commentaire.Renee S.
The young lady working at the business was very friendly and helpful, even assisting with the hook up of the trailer. I would most certainly recommend this business.Ralph C.
Top notch customer service! Due to bad storms, I had to keep my rental 2 extra days. They didn't charge me, and even came and picked it up from me. Definitely went above and beyond!!Katie S.
Le client n'a pas laissé de commentaire.John M.
Uhaul sent me to this location based on availability when I chose another location so I would have a person to talk to. When I arrived to pick up truck location services on my phone would not allow me to access truck. I called the help desk took me 30 min on hold to be able to talk to a person. We finally tried another phone where the location services showed me being at the right location. I wanted a location where I could deal with a person.Randall M.
Le client n'a pas laissé de commentaire.Carole L.
The person seamed like she didn't know uhaul dropped off there. It was an office building that you parked the truck on the side, no check in or anything. I felt like I left the truck with a stranger.SCOTT ALEXANDER D.
Le client n'a pas laissé de commentaire.PETER M.