Le client n'a pas laissé de commentaire.
Gene M.
Customer Reviews for Fair Lawn Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The first location where I made my reservation didn't have the van back from the previous renter. I was sent to two other locations because of this which delayed my arrival to my job site and delayed the rest of my day and no one cared to apologize or even ask if it was ok. Terrible communication throughout. Sorry but I have to speak the truth. Renters should be held accountable when they make other late. Or don't schedule another renter when your not sure if the vehicle will be returned on time. This isn't the first time this has happened.
Andreas P.Nice people to work with, fast delivery and friendly .
Duong N.ask to pick up van at 8:30 am. when I got there the person said the person does not come in until 10:00.also did not received van with a full tank of gas. I didn't notice this until I got home. when I call the rental place and informed this I was told I had to bring it back with a full tank anyway.
ronald G.It is a gas station. Refused to give van first. Only after I booked it online and call UHaul customer service the person who pumps the cars gave me the van. Had to clean it from snow myself.
Pavel L.Clean the car after every use, there were coffee stains on the dash. Check the equipment, the on hand truck was broken. When renting and returning there should be an attendant who should know how to drive. The attendant was rude when telling me he didn't know how to drive. Also make the parking lot user friendly. There are no designated uhaul spaces and I had to take the uhaul van out of a very tight parallel park.
jacqueline R.The U-Haul vehicle was parked in the spot that was almost impossible to get out. I had to ask someone to help back the vehicle out.
Li Y.800 phone customer service was a disaster. the truck was great
brad V.Fast and easy pick up and return.
Raymond H.N
bahah S.Great staff. Friendly and efficient. Thank you!
KAVISNGH W.Service was poor
Debra T.Just complete reservation on line,come in in time and get your key.Easy and conveniently.Highly recommend it
Igor K.They were super friendly & fast at a fair price. Very happy, thank you.
Amber D.Not much everything is as it should be
Igor K.I didn't want to report the vehicle as dirty when I picked it up because I know the owner of the gas station but the vehicle was filthy. I had to throw away a bunch of cardboard boxes, empty water bottles and garbage that was left in the back of the van by the previous renter. Unfortunately the gas station owner never really checks the vehicles after they have been returned. As you can see from the pictures of when I returned the vehicle that it was beyond clean. I swept and left the vehicle ready for the next renter. I really only use this place to rent the van because it's never busy and he is the closest to my house. I rent often because I am a DJ. If anyone would like to call me and discuss further I have no problem. (201) 312-1814
Andreas P.Very good experience
luis H.Bery bery good
Joseph B.I was overcharged.
rocio R.This guy overcharged me for no reason. He is a scammer and I wish that place was clean like a real Uhaul representative rather than being in a dirty gas station.
ELHADJMAMADO D.Very easy and friendly service
Adam S.Renting from this location was a very nice experience. Thank you! Claire
Claire B.Impossible to return. They did not speak understandable English, they made we wait 30 min to provide confirmation that truck was returned in good condition. They made me park the truck in one specific spot that hardly fit. Really terrible I will not be using u-haul again
LANCEALLEN G.The gentlemen that helped me at this location was absolutely amazing! He was so nice and made everything so smooth!!! I would highly recommend this to place to people!!!!
Amanda C.Smooth service
ADRIAND C.I have rented uhaul before and this was the best place. Convenient and easy to do business with. The online registration was also great.
Paul S.I haven't had any success with the mobile check in/return feature. Staff at locations seems to have no idea how this works effectively.
Jordan K.This dealer was very polite and accomplished, will definitely use again and recommend to others.
Joseph H.Location overcharged by hundreds of dollars and submitted a fraudulent odometer reading (claiming I had driven 800 miles in 3 hours, which of course would be impossible)
Jason B.They should not be renting out Uhaul trucks that are not working properly. They already had a complain filed with Uhaul because the car key would not work all the time but still rented it out to me. I have never left a bad review before for any business, however, I am not a fan of how this matter was handled.
Efthemia S.Good price for van rental which had less than 4000 miles on it almost new
Tom V.Nice customer service
amanda R.Really poor customer service and unprofessional attendant. Office dirty. Call me anytime for further details.
Simone H.The location was convenient but dirty and difficult to park, I would comeback for the convenience of the location.. the guys that worked there were nice..
Gonzalo C.This facility was easy to access from a local highway, but otherwise was nothing spectacular. It opted to use my mobile phone to run through the pickup process. While it was convenient, it certainly was not fast. It took at least 10 minutes to be “approved†even though all of my info was entered the day before while creating the reservation. The floor on both the drivers and passenger sides were covered in sand, and the cargo area had a bit of dead grass scattered about. The van was returned much cleaner than I received it. The van was otherwise fine and got the job done.
Larry K.Maybe have complimentary coffee available. ??
Abraham W.Nothing. It was real quick and prompt
Susan P.Easy to rent and truck was clean and large enough for a quick move!
Ileana A.I was overcharged due to what seems like a miscommunication with your customer service agent & mis-leading contracts. Initial quote and final bill are drastically conflicting. Will consider using a different rental company in the future.
Joseph A.Upon arriving at my scheduled pick up time I wasnt greeted by a service agent, but a gas station attendant that did not know how to submit the payment for the truck and I ultimately had to call customer service to be assited; in all it took over an hour to process and get me on the road. Next, upon attempting to drop off the vehicle, no one was to be found to tell me where to park the truck and even after finding someone the attendant directed me to someone else who stated "I dont know, it's not my problem". Needless to say I left the truck where I had I initially parked it. After neither was able to assist me in physically returning the truck to get any paperwork so I had to begin the process of mobile return, standing outside in the rain with my son, just so I wouldnt be charged an additional "convenience fee" because none of the attendants knew what they were doing. I will not use that location ever again, even if it means paying more for mileage as they are out of way.
Ronn S.It was too far from where I lived. It was not the place I chose with my reservation. Very unorganized
Janet D.Very nice respectful people, although not fluent in the english language (minor flaw) Their professionalism outweighed in language barrier.
tyler K.