2 of the lights were not functioning. Trailer appears to be near end of life.Joel D.
Customer Reviews for Fairmont True Value
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fairmont, MN 56031
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 6h pm
- Sam : 8h am à 6h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JAMES B.
This location was nice but over 2 hours from where we live. It was an inconvenience but that is not the fault of the location. Uhaul was unable to find any location that was closer or more convenient for us.Mary H.
Le client n'a pas laissé de commentaire.Chris J.
Friendly customer service.KELLY Q.
Le client n'a pas laissé de commentaire.Elizabeth P.
Le client n'a pas laissé de commentaire.Milan M.
We were not able to rent it one way. Had to bring it back to Fairmont rather than drop off in Rochester. Not convenient!Jean A.
Le client n'a pas laissé de commentaire.William G.
Put jacks on your trailers.Amanda D.
Location went above and beyond for us! Sweet, sweet ladies!Meagan G.
Everything went goodgary F.
very friendly costumer serviceRosalinda Z.
Le client n'a pas laissé de commentaire.Stacey M.
Nothing all was great. People were friendly and helpful.Valerie H.
Rental was not prepared for 24/7 pickup. Had to wait 3 hours for location to open to get my truck.Stacey M.
Easy & customer service was good...wis he there was help to hitch it but I did bring someone.JULIE R.
Very happy with the rental experiencemichael M.
Le client n'a pas laissé de commentaire.KENNETH D.
Le client n'a pas laissé de commentaire.jeff K.
Le client n'a pas laissé de commentaire.Ryan M.
Help finding the truck. It was a very cold day and would have been nice to have the truck running and pulled up front.Todd W.
Le client n'a pas laissé de commentaire.WILLIAM W.
Le client n'a pas laissé de commentaire.Kathleen D.
They did have what I needed The AC did not work in the truck. It was a very hot 4 day drive but the car transport was perfect. I tried to call them the phone prompt did Not work, could not get through at all to the store or U Haul.Regina R.
Le client n'a pas laissé de commentaire.Maurice G.
Outstanding help at this locationAlphonse V.
Le client n'a pas laissé de commentaire.cliff T.
Le client n'a pas laissé de commentaire.MELISSA N.
Customer service was excellent.larry B.
Online check-in process did not go smoothly and hung up. Was a long wait. We went inside and the kind person at the location assisted us with getting the rental checked out. Even she had to call customer support because the system wouldn't proceed with our reservation for some reason. The local person was very helpful. The computer system leaves something to be desired.Shawn S.
Le client n'a pas laissé de commentaire.Carole J.
As a first-time customer, I really appreciated how friendly and helpful the staff was. However, it'd be nice if the additional equipment I ordered was placed in the vehicle before pick up, instead of having to pick up (dollies, etc) in the store.Kaitlin T.
Le client n'a pas laissé de commentaire.danny B.
Gail at the Fairmont True Value is a great asset to the hardware store and to U Haul. Thank you for such great service. Jeff Amlandjeff A.
Ramp was very dirty. Lots of residue dirt and mud from previous renter. Had to be cleaned off before I could use it. Store personnel were very friendly and helpful in the process.James W K.
Le client n'a pas laissé de commentaire.donald P.
Le client n'a pas laissé de commentaire.Todd T.
Le client n'a pas laissé de commentaire.Fabian C.
Le client n'a pas laissé de commentaire.jarod M.
Le client n'a pas laissé de commentaire.Loretta B.
I don't know what happened but I returned the trailer on time and then the next day I got a call and email from Uhaul saying the trailer hadn't been returned on time when in fact it had been returned 24 hours earlier. I called True Value and asked if it was ok to drop the trailer and not have to enter the building? Gail said it was ok. I did just that and called to let them know it was there. No one picked up the phone so I left a message. Then I get a call that the trailer hadn't been returned. UMM? Yes it had and I left them a message. I think something might be wrong with the communication between Uhaul rental locations and Uhaul itself. Either this is a business that doesn't check its voicemail or no one physically went outside to check. Ends up being a waste of everyone's time.Trace T.
Everything went great!Brandon S.
While the 26 footer worked well mechanically and was clean, the back tires are getting low on tread and they need to be replaced.Jim H.
No complaints here. The staff was very friendly and helpful.Elaine S.
Le client n'a pas laissé de commentaire.brian H.
Le client n'a pas laissé de commentaire.Leah J.
Maybe a bigger selection of rentals. but the customer service was outstanding. Very helpful personal working the desk.John M.
Had to drive an extra 30 min to pick up the Truck. Gas gauge was different from actual amount. Worst vehicle I've ever driven. Door would not close and rattled the entire 1100 miles. GMC truck. The Ford was clean and drove fine.Bruce W.
Le client n'a pas laissé de commentaire.Perry N.
We will return here if we need anything. Gail was the best!!Beth H.
Le client n'a pas laissé de commentaire.spencer W.
Where I picked it up ...yes ...very nice Where I dropped off ....no...gave the sense of why are you bothering me!JOHN H.
Le client n'a pas laissé de commentaire.TERRY M.
Le client n'a pas laissé de commentaire.chad P.
Le client n'a pas laissé de commentaire.Logan M.
Excellent staff, great customer service!Andrew M.
Le client n'a pas laissé de commentaire.Karen A.
Great customer service follow-up.Revadean Q.
Le client n'a pas laissé de commentaire.Mike T.
Return was very easy and quick. Good customer service.Revadean Q.
Knew exactly what to do!Chad K.
Le client n'a pas laissé de commentaire.Kelly G.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.Cary V.
Le client n'a pas laissé de commentaire.Logan M.
Le client n'a pas laissé de commentaire.Bernie S.
Friendly employees.Lewis S.
Great and fast service.Terrica B.
The one I ordered wasn't even at the location. They had to search for another one and I ended up having to rent a larger one that was more expensive and wait 6 hours to get it. You can make sure reservations are respected and prices are honored.DAWN F.
Have more of a selection.lori S.
Le client n'a pas laissé de commentaire.Amber N.
All went smoothRobert S.
No one to help load trailer and since they are left laying on the ground I had to lift and get it onto truck. This is hard to back truck and hook up. Tires were no good and had a blow out that caused a 4 hour delay in trip which then put us on the road during a hail storm that total the trailer and my truck. It was so bad your trailer has holes in the roof. Now I am dealing with your insurance and my insurance on both and the content. And that service is bad too. In less than 1 year this has happened with equipment from MN to CO every time we have used it.William S.
Le client n'a pas laissé de commentaire.EARL C.
Le client n'a pas laissé de commentaire.JASON V.
Le client n'a pas laissé de commentaire.John P.
Great effort to pick up in handy in front of store and also return it almost to closing hours on time, thanks for your services.mark J.
Le client n'a pas laissé de commentaire.Angie V.
Le client n'a pas laissé de commentaire.larry S.
Le client n'a pas laissé de commentaire.roderick J.
Location does not have a place to deposit keys for a night drop, which resulted in me being charged for an additional day.Christopher N.
Everyone was very friendly and it was a good experience?Jason S.
Ratchet for the straps would not move and required wd40 soaking before they would turn.Virgil M.
Le client n'a pas laissé de commentaire.Tamara A.
Le client n'a pas laissé de commentaire.juile W.
They had several issues operating the system and took almost an hour and a half to resolve. I had prechecked in as wellJacques C.
The day before I was to pick up at my reserved location, I received a voice mail message telling me I would need to pick up the truck in Mankato, MN (an hour away from this location). When I tried calling the phone number given to me for the location in Mankato, the number was disconnected. So, I called the Fairmont location and was told that they had a truck available for me. The folks at the Fairmont location were very helpful getting this situation straightened out. I've had this happen to me before where I set things up to pick up at one location and then at the last minute I'm told that I will have to go to a different location (many miles away) to pick up my rental. Given these experiences, I'm reluctant using U Haul in the future.Monte N.
Le client n'a pas laissé de commentaire.Dwight H.
I am a regular customer at True Value. Their service at checking the truck in was quick and painless. Great people and facility. Thanks AndyTim Z.
Le client n'a pas laissé de commentaire.RENAE E.
Please make sure that the trailer is drivable. We drove the trailer for almost an hour with no back lights in the dark. I had to drive right behind my husband who was towing the trailer to our home. The attendant was very helpful in trying to get the lights to work. It ended up that he just said, "Hopefully you won't get stopped."Bob S.
No commentsDon S.
Le client n'a pas laissé de commentaire.Barry W.
Le client n'a pas laissé de commentaire.NICK C.
Le client n'a pas laissé de commentaire.Todd R.
Le client n'a pas laissé de commentaire.Kathleen J S.
Smoothest ride I've ever had I'm a U-Haul. True Value was very helpful in making the reservation for us.MICHAEL M.
Le client n'a pas laissé de commentaire.Dwight H.