Évaluations des clients Fairview Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fairview Self Storage

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Kerry L. | Expérience générale |
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My experience with this storage facility was amazing. Had some problems along the way, and they were amazingly helpful and understanding. Would highly recommend this facility over and over again! Thank you!!!

Gunnar G.
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Found the truck cab with leftover food, egg roll on the front seat. Spilled Coke all over the floor. With Covid, I thought the truck is cleaned in-between users. This clearly did not happen. I was forced to take the insurance that I did not want. Overall a very bad experience.

Kyle T. | Expérience générale |
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Le client n'a pas laissé de commentaire.

JOYCE M.
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The owner was very professional however the secretary wasn't.

Paul O.
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Make sure ratchets are lubed up for easier use.

Brian H.
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Zero visibility. No defined drop off.

Micheal P.
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Le client n'a pas laissé de commentaire.

Dennis W.
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Returned after hours. I have no idea of the details. I cleaned the truck out better than received.

Kyle C.
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Clean the vehicle prior to dispatch, especially in a time where a virus has forced the entire population to take extra steps to sanitize and disinfect.

Alyssa L.
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Uhaul needed to have better communication about the pick up process and that it needs to be done exclusively online. Ensure the location is open during the pickup time. Regardless of special circumstances due to Covid Uhaul should still be aware if their independent location's hours.

James M.
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Well first of all when I arrived to pick up my truck, I called the proprietor who told me “everybody sick“ and then told me to call U-Haul pretty much said you're fucked, sorry. Also they got me another truck and it was nice I was refunded $50 but hardly a dent in my $600 bill. The truck I Eventually got was filthy dirty not cleaned at all inside the cab Was full of mud, Mud that I had to sit in for 9 Hour Dr. back to Wisconsin so what can you do better next time…? Basically do your job and do it well or don't do it at all. $50 was pissing the pain as far as I'm concerned you guys should have bent over backwards to compensate me for my inconvenience which is an understatement. Why on earth would I rent from you guys again ever in my life? This experience sucked from beginning to end.

Kimberly S.
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Le client n'a pas laissé de commentaire.

JOHN T.
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Le client n'a pas laissé de commentaire.

Vincent P.
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Auto drop off no staff on site.

carrie S.
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This location was great!

Zoe P.
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The U-Haul I was given had a completely dead battery, had to have it jumped 4 times then a new battery put in it, it delayed my moving by hours, and I only had a short window to move my belongings. I was told to just keep the U-Haul running , which cost gas that I'm supposed to pay for, I would like to speak with somebody about this matter. Because I am not paying for the rental of the U-Haul, or the gas due to it being left running four hours because that's what I was told to do . I am more than happy to pay for the mileage but I would like to discuss this with somebody and customer service please before I pay for my U-Haul. I am so unhappy with the service I will never use it again nor recommend it to anybody

Anthony L.
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Le client n'a pas laissé de commentaire.

Amy L.
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Le client n'a pas laissé de commentaire.

Terrie S.
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Drop off was a breeze.

Nate B.
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Le client n'a pas laissé de commentaire.

brittany C.
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Le client n'a pas laissé de commentaire.

Timothy M.
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Craig was great and very helpful!!

Fouzia S. | Expérience générale |
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Nice people, convenient hours, simple and easy

Mike G. | Expérience générale |
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Excellent building, location, unit, and people to deal with. Very quick and easy to get to despite it's actual termed location of McKean, just passed I 90 by mall using rt. 99 definitely recommend it

Matthew W.
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My truck was dirty inside, smelled like cigarette smoke and I also wasn't giving the right size truck that I ordered. The woman inside was nice enough (maybe a little too talkative) but wasn't impressed by the facility. I also wanted to spend money on supplies in the store and they didn't even have any supplies for purchase. Very disappointing for sure.

Linda B. | Expérience générale |
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We finally cleaned out our locker at K & K after many years. Just wanted to confirm that the owner and staff were always helpful with prompt responses to our questions and issues with locks, etc.

Thomas W. | Expérience générale |
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Have used many times and will continue to use in the future

Tracy and Gary L.
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Le client n'a pas laissé de commentaire.

George E. | Expérience générale |
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Staff was friendly and very helpful.

GRACE Z. | Expérience générale |
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This is a well maintained storage unit, well lit and clean. When my key broke off in my lock, the owner came quickly to cut it off for me(no charge). I was very pleased with my rental .

Deborah M. | Expérience générale |
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Dana in the office was extremely friendly, polite and knowlegable. She helped me make the right decisions for both of my storage needs. She made the visits and phone calls to the office pleasant.

PAUL H. | Expérience générale |
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Fair price great service hope to see you next year

Frank L. | Expérience générale |
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The staff was very helpful in deciding which size unit we would need.

amanda Y. | Expérience générale |
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they charged me 25.00 for boxes i didnt remove ,because i had a family emergency and had to leave in a hurry and forgot to put lock on

KAREN A. | Expérience générale |
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Never had any problems. Office was easy to get a hold of when I needed to speak to ask a question.

David B. | Expérience générale |
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Never had a problem. Owners were very nice and accommodating. Would go there again if the need arises and highly recommend them.

amanda Y. | Expérience générale |
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i am very upset because i was charged 25.00 because i left boxes in the unit ,i had a family emergency and left in a hurry and forgot to put the lock on and had till end of month

Delvin E. | Expérience générale |
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Very accommadating staff. Went out of their way to help. Would definitely rent from them again.

Ann and Dave P.
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Truck was in excellent condition. Easy to get in and out of facility.

jeannine c. | Expérience générale |
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Easy pick up. Friendly service

april R. | Expérience générale |
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Very friendly and accommodating. Conveniently off I-90. Will use again.

Lori L. | Expérience générale |
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Perfect size storage unit for my daughter’s college stuff! Staff was extremely helpful and very friendly!

Liz U. | Expérience générale |
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The owner Craig was great, really nice and friendly and accommodating. I had a great experience with him and renting a storage place. I would recommend this place very highly.

Mary Lou R. | Expérience générale |
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Very well-priced with easy access. Have absolutely no complaints. Very pleased with everything about the facility and the staff. Highly recommend!

Nicki M. | Expérience générale |
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They are very friendly people that work though here the owner is very nice

Marc C. | Expérience générale |
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Very friendly and helpful staff.

Nancy C. | Expérience générale |
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It was good

Beth L. | Expérience générale |
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Friendly and helpful

Rodney S.
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Le client n'a pas laissé de commentaire.

ROBERT B.
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Le client n'a pas laissé de commentaire.

Jerome M.
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The Dropbox was not labeled easily so I had to call to find out where to leave the keys, but the personnel was very helpful and nice!

art L.
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Le client n'a pas laissé de commentaire.

Jennifer L.
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Le client n'a pas laissé de commentaire.

Frank N.
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Le client n'a pas laissé de commentaire.

Dwayne P.
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Le client n'a pas laissé de commentaire.

Samantha S.
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The voicemail stated at this location i coukd pick up the uhual between 10-2. My original location did not have uhual so it had to be switched. The lady called and told me i missed my pick up time and i needed to get there before 1 when they close.Then online payment portal for uhual wasn't working or the lady didnt know how to work it. Was there for 40 minutes. Gas only had 1/4 tank which meant we had to get gas which took more time. Overall the uhual was fine but the process getting this usual was not and added more stress to my day.

RICK S.
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Le client n'a pas laissé de commentaire.

Tom P.
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Website is very cumbersome, while remote pick up did not work very well. The fact that the tread flew off the rear tire is very unsettling. Not sure I would rent from Uhaul again.

Arthur J.
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Le client n'a pas laissé de commentaire.

Tina S.
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Le client n'a pas laissé de commentaire.

Brian W.
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Location was very slow and out of the way.

Carrie H.
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I have called the 1800 number for UHaul and left a complaint, as well as my mother who also dealt with this horrible experience!

GLADYS S.
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A woman had it before us and when we rented it was not clean and there was stretch s on every where inside I was not to happy

gordon D.
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Nice people...truck was a tad dirty in the cargo bay, but that was because I picked it up, just after it got returned...so I swept it out really good. Friendly, and really explained everything about the rental...would recommend them to others who are doing local moves.

PATRICK C.
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Le client n'a pas laissé de commentaire.

Deb G.
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Terrific customer service, equipment was in great shape (although a snow brush would have been ideal with the weather we had:-). The only recommendation I can make is for UHaul to make more trucks available at this west county location. Thank you, and I'll definitely recommend to friends and I'll be back to rent again. Special thanks to Dana and Craig for making the process smooth and easy!

Samantha O.
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The only downfall of this at all is the tires. The tread was absolutely horrible so I got stuck in the smallest amount of snow. Everything else was perfect.

MIKE C.
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U-haul kicks knowledge on there vechicles.I rented a 10ft.because they say it was 7ft height clearance..1st lie I had to make 2 trips when if details would had been accurate I could of done everything 1 load......to make matter worse I call office on sterretania and I somehow get booked at fairview office...bullshit do not try and hustle my money from me there was 3 other uhaul place closers then that office...now I have to chase down someone for my refund

BILL D.
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Everything was great...I'll be using this location again!

Regina P.
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Le client n'a pas laissé de commentaire.

Ann D.
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Le client n'a pas laissé de commentaire.

CHRISTINE B.
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Le client n'a pas laissé de commentaire.

dennise S.
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nothing service is great from- 56blackdodge@gmail.com --- ur recent customer Denise Stockton THANK YOU

Walter S.
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Le client n'a pas laissé de commentaire.

Susan P.
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Le client n'a pas laissé de commentaire.

RICHARD M.
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Le client n'a pas laissé de commentaire.

DUNCAN L.
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Le client n'a pas laissé de commentaire.

Jeff P.
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All the add-ons are rip-offs -- $19.95 should mean $19.95. Who ever heard of a motor vehicle tax, a rental tax or an environmental fee. Will tell all about this.

Non reviews have been submitted for this location.

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