Évaluations des clients Faithfull Tire & Auto Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Faithfull Tire & Auto Service

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Dennis A.
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Maybe a few more vehicles available at this location.

JASON C.
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This is a great shop and team. One of my better Uhaul experiences.

Mervin M.
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Just as a forwarding & positive customer and U haul company relationship. IF the concept of the 1st 100kilometres were free of mileage, and still charging the actual daily rate would be a positive format of ensuring long term customer relationship. It is a small incentive for in city driving might be beneficial, and would also be effective networking from customer to customer, highlighting the savings an individual will get from U haul :)

ELISA H.
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I did put a $60 deposit when I returned the trailer I never received my deposit back? I would like it back pleas. Thank you, Elisa Henney

Merilee M.
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Le client n'a pas laissé de commentaire.

Artak B.
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I have been charged for more miles, this office overcharged me for 52 bucks. And was not returning my calls. I had photos and CSR in U-Haul main office helped me with the overcharge. I spent an hour on the phone, that is why you are getting a one-star rating, and if I would have the photos I would have been charged with an extra buck.

STEPHEN T.
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Great people to work with. Very flexible pick up and drop off hours.

Orlando D.
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When we arrived to pick up the truck the front wheel on the right is flat and I called Jay to tell him... he came but he left right away just telling just go to coop and put air in it... of course the our time is already running... when I booked the truck they already charge me 77.09 cad and after we used the truck and return it back they charge me again additional 20.47 cad... and I'm asking for computation how they arrived on that they haven't reply until now.

DEAN J.
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Le client n'a pas laissé de commentaire.

Randy M.
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Le client n'a pas laissé de commentaire.

TREVOR T.
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I've dealt with this dealer before and they've always been great. Helpful and polite, always willing to answer all your questions.

Wayne L.
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Le client n'a pas laissé de commentaire.

GAS P.
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good dealer keep him

Tyler Z.
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Clean the vehicle better. Trash in the cab and box.

Andre A.
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There was a shortage of car haulers, I had to travel an Extra 1000 kilometers to return my rented unit

Tyrl K.
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Just wanted to say that Jay at this location was very awesome to deal with and everything was organized and right on time ! This was the best Uhaul experience I have had, ever!

Bryan D.
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Truck box was quite dirty. Needed to be swept out.

Curtis D.
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Le client n'a pas laissé de commentaire.

Leonard P.
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They allowed me to drop off the auto transport early so I could offload the truck and even unhooked it for free without asking.

Curtis B.
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Le client n'a pas laissé de commentaire.

TORSTEN B.
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Le client n'a pas laissé de commentaire.

trevor Y.
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Le client n'a pas laissé de commentaire.

Matthew T.
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Le client n'a pas laissé de commentaire.

Angie M.
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Le client n'a pas laissé de commentaire.

Jaimie S.
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He gentleman I dealt with was very great and helpful. When I got out to the truck and tried to leave it was stuck on ice and the gentleman was more than willing to come out to help me get the truck out. This took a bit but we got it out with his help. The tires were smooth and had no traction and when driving it the uhaul would ideal high and would hesitate to pick up speed. I was not impressed with the truck but the service was wonderful at the pick up location.

Shaun B.
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Le client n'a pas laissé de commentaire.

MILAN P.
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Rental location ok, no problem, back door cables/spring system locked up, truck was full of stuff and we could not close the back door last night. To be able to move, we had to use tools to manually disconnect this door and manually close it. It make it very difficult to open the door after, you need two people to open it. Sad thing is that at return, no compensation was offered, and theirs still needs to get resolved. Thank you, Milan

BRAD G.
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Le client n'a pas laissé de commentaire.

doris D.
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The gentleman at the counter was excellent. Often in a 'male-dominated' industry, women are not treated equally nor with respect. This guy was courteous, helpful, smiling, and not condescending nor patronizing.

Robert S.
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Website needs to identify, the EXACT location of the equipment. It only listed Preferred. (A J Salvage in this example) I had to go to a different location for the car dolly. Jay was very helpful.

carolyn H.
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Cab of the truck was not cleaned out before we picked truck up.

Shana H.
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Booked online, the business was not open that day due to a holiday, but the U-Haul online booking system did not reflect this. I called the U-Haul phone number and talk to a representative that told me the keys were in the truck, they were not anywhere to be found, got transferred to another person who told me the self check in is not an option at that location. Very inconvenient and wasted valuable moving time.

Dmytro S.
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Le client n'a pas laissé de commentaire.

MARK M.
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Le client n'a pas laissé de commentaire.

Denise S.
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No real complaints.There was a small wear spot on the floor that I covered with a vinyl piece that had been left in the trailer.

TERRI P.
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Worst moving company ever.... I'll never rent from these again!! I'm greatly appalled by the way I was treated. I'm joking!! I don't even know who got my email! I never ordered from there or never had I heard of this Terri....... please do your work and send conformation before illegally giving out private information to random people.

John K.
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A clean interior would have made for a more comfortable drive The cargo area was not swept out- not clean, we had to clean it out before loading

Rebecca M.
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Le client n'a pas laissé de commentaire.

Matthew B.
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Le client n'a pas laissé de commentaire.

Robert P.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

dorota R.
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Le client n'a pas laissé de commentaire.

TERRY G.
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Fast. Friendly. Efficient.

andrew jeffery K.
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After hours drop off very helpful.

GLENDA E.
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Nothing. The customer service was great, quick and smooth.

TERRY G.
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Le client n'a pas laissé de commentaire.

DWAYNE M.
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The customer service rep was easy and great to deal with.

Karen P.
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The vehicle we needed was not available at the location closest to us. It would be nice to have the vehicle delivered to that location to reduce our fuel cost. Although, we were grateful for the extra free kilometers because of it. Customer service staff were friendly and helpful.

RUSS P.
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Le client n'a pas laissé de commentaire.

Emma S.
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Easy to find very helpful staff everything was very smooth 5 stars

Ray F.
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Le client n'a pas laissé de commentaire.

Allen R.
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The wiring harness needs some work on the trailer. One bulb was out. Trsioer worled well.

Simon R.
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Le client n'a pas laissé de commentaire.

Warren K.
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Le client n'a pas laissé de commentaire.

Coleman T.
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Le client n'a pas laissé de commentaire.

Caroline M.
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Le client n'a pas laissé de commentaire.

Robert H.
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Had to hook up and test trailer myself because dealer was too busy with other business.

Amber R.
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No suitable parking area for U-Haul trailer or vans. Trailer was filthy and in poor condition.

Ngonidzashe K.
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The guys were great. I had some problems with my account a few minutes before their closing time but they were patient with me until they completed my rental.

JOEL N.
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Trailer was quite dirty inside and out. Last time I rented I had to clean it before returning. I washed it and returned it clean for them this time as well..... Would be nice to have trailers clean upon pickup.

Bruce B.
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Le client n'a pas laissé de commentaire.

Kerry P.
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The staff member that served me was fantastic. Very helpful and professional. I will come back to this location when I need a trailer.

Fred F.
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Le client n'a pas laissé de commentaire.

Kevin S.
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Le client n'a pas laissé de commentaire.

Murray H.
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The customer service at Faithful was excellent, very accommodating and helpful.

Duane H.
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Le client n'a pas laissé de commentaire.

Geoffrey D.
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Le client n'a pas laissé de commentaire.

Shirlene P.
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Person working at the desk when we arrived was very personable and friendly.

MIKE H.
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Le client n'a pas laissé de commentaire.

brooke B.
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Le client n'a pas laissé de commentaire.

David H.
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the local office in Saskatoon was fantastic. other than the 1800 operator hanging up on me which I was trying to ask a simple question it was great

Andrew W.
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Le client n'a pas laissé de commentaire.

Gwenyth M.
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Le client n'a pas laissé de commentaire.

harley A.
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The owner was very easy to deal with and extra helpful

Jerry F.
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Excellent

Chantelle A.
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Quick and easy with great customer service, reserved the truck for 3:00 at 2:30 arrived at 2:50 and within 5 minutes I was on the road. Excellent.

HEATHER W.
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This outlet has become my favorite to rent U-Haul vehicles. They are very professional, cheerful and knowledgeable and the vehicles are always ready on time and clean. And always started with the heat/air conditioning on for my comfort.

GAS P.
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THIS IS A GREAT DEALER FOR YOU LOOK AFTER HIM

Alexandra R.
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My rating is reflective of me being charged for an extra day. It was refunded, but if I hadn't caught it you wouldn't have. Alexandra Ridge

RON O.
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Le client n'a pas laissé de commentaire.

Melanie K.
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Great customer service at the location on 47th and Faithful! Would suggest that something be laid on the floor of the UHaul as it was VERY slippery with the snow from the footwear. Thanks!!!!!! This made moving affordable!

Jannik P.
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Le client n'a pas laissé de commentaire.

Tim P.
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I would ask that you please let Jae & Dave at Faithful Tire know that they are by far the best location to rent from and we rent a lot of your equipment. They know how to look after there customers. 5- Star service Thank you again for the great service Dave & Jae Tim

KURT M.
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The drop off point in Edson Alberta was a half assed operation. I dropped the trailer there on the same day as the rental, the gentlman there barely understood what I was saying and didn't have a clue how to enter my information opting to just write my name down on a scrap of paper. I got a call from uhaul some days later saying that I hadn't returned the trailer on time. The lady on the phone that called me seemed to understand that something had gone wrong and fully took my word for it that the trailer was returned on time and that I wouldn't be charged. She was extremely helpful and understanding. I will rent again because uhaul has the market in Canada completly cornered so that leaves little options when trucks or trailers are needed. In short the experience and the trailer was just as I had hoped. Other than the drop off points lack of organization.

LITTY J.
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Customer service was awesome . Very helpful guys out there

Joel N.
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Le client n'a pas laissé de commentaire.

MARCIA B.
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Le client n'a pas laissé de commentaire.

MIKE K.
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Fuel gauge reading pre trip was off but he corrected it.

DANIELLA P.
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Le client n'a pas laissé de commentaire.

Melanie L.
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Kinda concerned that they contacted me and couldn't find my uhaul lol but over all great service

Hannah L.
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Le client n'a pas laissé de commentaire.

Chris B.
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Le client n'a pas laissé de commentaire.

cynthia C.
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Agent was totally on board with whole operation. Friendly and in tune with individual situations. Great guy.

George G.
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The Uhaul official was very good. He explained every detail of how to handle the truck . He was very polite and accommodating. I will recommend people to do business with this location

Monte T.
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The only concern I have is the high per kilometre rate. Over $60 of my just under $100 rental was for mileage. When you take tax and other fees into consideration, you see just how very high the kilometre charge is.

Glenn L.
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I have worked in the automotive service industry for 30 years. These guys were great. I was given the same awesome service that I always give my customers. Well done.

kaitlyn K.
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Le client n'a pas laissé de commentaire.

Sashua K.
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Faithful Tire employees were absolutely amazing! Super friendly, very helpful and extremely fast and quick service!

KEN D.
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Le client n'a pas laissé de commentaire.

grant R.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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