Évaluations des clients Falcon Fuel 2 Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Falcon Fuel 2 Inc

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Brian S. le

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Uhaul 24/7 process was quick/easy but I suggest training staff better because I had to pick up the key inside and the cashier was refusing to give me the key. He asked that I call Uhaul and when I did he questioned them on if they were really uhaul. He told the rep to call him to release the key. This dragged on for several minutes and almost made me miss my pickup time. This was extremely frustrating. He also didn't understand the drop off process because he tried to make me pay and asked if I filled up the van. This was all taken care off prior to me returning the van. Again extremely frustrating process. I suggest better training or cutting out the cashier in the process, just do a keypad key pickup outside the building or something. I love the 24/7 concept because I hate waiting in line at large uhaul locations but for the amount of frustration and wait time that was involved in my process it almost makes me want to pay less by going to a home Depot and getting a trailer from there. Less wait time, less hassle, faster process and cheaper cost.

Steven N. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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Le client n'a pas laissé de commentaire.

Matthew M. le

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Le client n'a pas laissé de commentaire.

Tom C. le

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Le client n'a pas laissé de commentaire.

ROBERT J. le

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Le client n'a pas laissé de commentaire.

mary pat J. le

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Le client n'a pas laissé de commentaire.

Kofi B. le

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Le client n'a pas laissé de commentaire.

JAMES A. le

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Le client n'a pas laissé de commentaire.

Patricia M. le

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The clerk tried to charge me more saying I was late when I wasnt. Was real agruementive. Glad my husband was there. Felt uncomfortable.

JANET B. le

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Wonderful experience, would highly recommend

Amilia E. le

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Le client n'a pas laissé de commentaire.

William F. le

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The man that helped me was very polite and efficient. He marked some pre-existing damage I found and I was on my way. This agency is located on a major thoroughfare near an interstate, so it is easy to find.

Ryan B. le

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Not charge them fraudulently for an additional day of rental when the equipment is returned well before the required deadline.

Carl H. le

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Le client n'a pas laissé de commentaire.

JONAS M. le

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Le client n'a pas laissé de commentaire.

Brett D. le

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Will use this location again...thanks!

Ronald H. le

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The location was very close to my house and the gentleman who assisted me with the rental was very helpful and efficient in assisting me with the rental!

ELLEN H. le

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Excellent customer service! I love this Falcon Fuel gas station. They are so nice!

David K. le

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Le client n'a pas laissé de commentaire.

Frank V. le

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The attendant at this location first asked me to drop off my trailer elsewhere. When he agreed to accept the trailer he told me to disconnect from my truck myself because he did not want to go outside in the cold. He then refused to process the drop off unless I parked the trailer to his satisfaction. I dropped the trailer myself and left it in the middle of his lot and left without him processing the return. The guy was a total asshole and it took all of the self I possess to keep from kicking his ass.

Paul L. le

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My call was answered and I received clear instructions on either dropping off when the attend was there or leaving via the dropoff box. It all went well.

catherine V. le

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Very nice guy at the gas station, easy pick up and easier drop off

Daniel R. le

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Next time you should probably make sure that the unit is rent ready. Trailer was not cleaned inside, the person behind the counter had no clue what was going on, safety for the customer was completely disregarded and I had to hook the trailer up. Ridiculous. Not a single care was given when it came to the completion of the rental

allan S. le

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Le client n'a pas laissé de commentaire.

BRIDGET D. le

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Uhaul never has the location available. I don't know why but they are great.

Alan B. le

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Le client n'a pas laissé de commentaire.

Carey S. le

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Thank you

Claire J. le

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What a great experience! The employee was anxiously waiting for my return. He was helpful and the drop off location was only 6 minutes from my end location. Very helpful. I highly recommend!

emily S. le

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Le client n'a pas laissé de commentaire.